Re: [cisco-voip] UCCH-HCS 10.x : how different is it from ucce ?

[0703Manjunath]

Thanks Ryan , Mark for informative understanding to start with .

Just incase if virtual setup is out of my scope . .

Becoz , saparate teams are managing UCS setup saparately , Rest all install
 config is all easy you mean as like ucce.

If so , i would need srnd link for  CCDM , UCDM for better understanding.

Thanks


On Sat, May 2, 2015 at 5:35 AM, Mark Holloway m...@markholloway.com wrote:

 Too bad, because Perimeta is terrible.


 HCS-CC requires an underlying infrastructure that is pretty extensive and
 requires A2Q.

 You have to have a Perimeta




-- 
Thanks  Regards
   Manjunath
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Re: [cisco-voip] UCCH-HCS 10.x : how different is it from ucce ?

[Mark Holloway]

Too bad, because Perimeta is terrible. 

 
 HCS-CC requires an underlying infrastructure that is pretty extensive and 
 requires A2Q. 
 
 You have to have a Perimeta
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Re: [cisco-voip] UCCH-HCS 10.x : how different is it from ucce ?

[Ryan Burtch]

Manjunath:

HCS-CC requires an underlying infrastructure that is pretty extensive and
requires A2Q.

You have to have a SIP Cloud/MPLS, 4 UCS B-series Chassis, 2 DataCenters,
SAN, Perimeta, etc.

There is a lot of work that goes into just building the infrastructure.

Once that is done, you have to install the mgmt apps (CCDM, CUCDM, HCMF,
VIM, etc)

After those are installed and configured, you have to setup your first
customer.

That customer instance is going to be setup in a similar fashion to PCCE,
but w/ some slight variation defined in the install/setup guide.
- Note that these guides are terrible if you haven't spun up PCCE  UCCE
before. Confusion is imminent.

Hope this helps.




Sincerely,

Ryan Burtch

On Fri, May 1, 2015 at 12:42 AM, 0703Manjunath winmanjun...@gmail.com
wrote:



 Just curious to some idea as to how difficult or differnet is it from UCCE
 way of installation  configuration.

 After my inital learning , found that CCDM , CUCDM are new addition to
 this HCS based contact center 10.x.

 Hence intrested to get more idea regd this new changes, as iam going to
 perform this setup for one of our client.

 Any inputs or learnings for your exp would be highly appreciated.

 Thanks
 Manjunath

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