*Please reply me back @ **abdul.wa...@lci-online.com <abdul.wa...@lci-online.com>*
*SAP Solution Manager/ALM Consultant* *Maplewood, MN* *6+ Months Contract* *Greencard or US Citizens only.* *Job Description:* Supporting and developing Application Lifecycle Management (ALM) processes that are supported within the SAP Solution Manager environment. This may include areas such as Business Process Monitoring, Technical/Job Monitoring, Change Request Management, Solution Documentation, Operations Control Center, Custom Code Management, and Test Management. *Primary Responsibilities will include, but are not limited to, the following:* · Perform configuration analysis across SAP Solution Manager Application Life Cycle Management processes and applications. · Provide functional knowledge for the applications supported by Quality Services organization and associated Application Lifecycle Management processes · Ability to resolve complex business requirements via SAP configured solutions · Work closely with the Technology teams to develop new functionality and provide functional and technology support on SAP Application Life Cycle Management processes. · Accountable for end to end resolution of incidents; track and monitor incidents throughout the lifecycle · Ability to identify SAP notes and work system changes through the Change Management process. · Work with Business and Technical Analysts to define requirements and translate them to functional specifications · Collaborates as needed with other SAP support team members on configuration design questions and analysis · Facilitates interactions and escalations with appropriate groups (e.g. SAP Solution teams, Global Infrastructure, Service Management, etc.) · Meet or exceed established SAP Support Service Level Agreement (SLA) Update procedures, operation instructions, and any other documentation impacted by system changes · Ability to stays current on latest SAP technical developments within the Application Lifecycle Management space. Thanks, Wasim -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
