Re: [clamav-users] Unable to update ClamAV virus database on QNAP

[Joel Esler (jesler) via clamav-users]

Err…. Old version of ClamAV, sorry.  They are running something in the 0.99 
range.

On Mar 17, 2021, at 10:07 AM, Joel Esler 
mailto:jes...@cisco.com>> wrote:

No, the problem with Qnap is they are running an old version of Snort that has 
been EOL’ed and refuse to update, so they are blaming it on us.

On Mar 17, 2021, at 9:47 AM, Bas Heeringa via clamav-users 
mailto:clamav-users@lists.clamav.net>> wrote:

L.s.

Since begin March my NAS reported failures with updating the ClamAV virus 
database.
I shows ClamAV changed their policy.
Here my replay from the QNAP helpdesk:

‘Dear Customer

ClamAV had changed download engine for the antivirus database since March 2021 
,and removed the .cvd files download link from website as well. This resulted 
in QNAP NAS with firmware versions 4.3.6 and older will not able to update the 
antivirus definition manually or automatically, as they are still using the 
previous download engine.

For legacy models where the Firmware update has reached end of life, update for 
the ClamAV antivirus definition would no longer be possible. In this case, we 
would recommend you to use alternative antivirus apps such as McAfee (license 
purchase is required) if it is available on your NAS model.

We appreciate your understanding, and if you have further questions or 
concerns, please feel free to contact us again.

Best Regards,’

Kr, Bas

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Re: [clamav-users] Unable to update ClamAV virus database on QNAP

[Joel Esler (jesler) via clamav-users]

No, the problem with Qnap is they are running an old version of Snort that has 
been EOL’ed and refuse to update, so they are blaming it on us.

On Mar 17, 2021, at 9:47 AM, Bas Heeringa via clamav-users 
mailto:clamav-users@lists.clamav.net>> wrote:

L.s.

Since begin March my NAS reported failures with updating the ClamAV virus 
database.
I shows ClamAV changed their policy.
Here my replay from the QNAP helpdesk:

‘Dear Customer

ClamAV had changed download engine for the antivirus database since March 2021 
,and removed the .cvd files download link from website as well. This resulted 
in QNAP NAS with firmware versions 4.3.6 and older will not able to update the 
antivirus definition manually or automatically, as they are still using the 
previous download engine.

For legacy models where the Firmware update has reached end of life, update for 
the ClamAV antivirus definition would no longer be possible. In this case, we 
would recommend you to use alternative antivirus apps such as McAfee (license 
purchase is required) if it is available on your NAS model.

We appreciate your understanding, and if you have further questions or 
concerns, please feel free to contact us again.

Best Regards,’

Kr, Bas

___

clamav-users mailing list
clamav-users@lists.clamav.net
https://lists.clamav.net/mailman/listinfo/clamav-users


Help us build a comprehensive ClamAV guide:
https://github.com/vrtadmin/clamav-faq

http://www.clamav.net/contact.html#ml


___

clamav-users mailing list
clamav-users@lists.clamav.net
https://lists.clamav.net/mailman/listinfo/clamav-users


Help us build a comprehensive ClamAV guide:
https://github.com/vrtadmin/clamav-faq

http://www.clamav.net/contact.html#ml