Re: Special question about NSOpenPanel

2021-05-25 Thread Rob Petrovec via Cocoa-dev
To trigger a sysdiagnose: 

- reproduce the problem
- Hold down Shift-Control-Option-Command-‘.’ (period) for a few seconds
- After a couple minutes a Finder window will appear with a 
“sysdiagnose….tar.gz" archive pre-selected. You want that archive.
- Once you have the archive, uncompress it and open the system_logs.logarchive 
file in Console

All the logs will be in there.  You can use Console’s filtering features to 
narrow down to the process/logs you care about

—Rob


> On May 25, 2021, at 1:56 PM, Gabriel Zachmann  wrote:
> 
> Thanks a lot for the hint!
> 
> Is there an easy way to extract those logs?
> You know, I have to give the user simple instructions ...
> 
> Best regards, Gabriel
> 
> 
> 

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Re: Special question about NSOpenPanel

2021-05-25 Thread Gabriel Zachmann via Cocoa-dev
Thanks a lot for the hint!

Is there an easy way to extract those logs?
You know, I have to give the user simple instructions ...

Best regards, Gabriel





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Re: Special question about NSOpenPanel

2021-05-25 Thread Rob Petrovec via Cocoa-dev
AppKit is pretty good at logging failures like this.  I would look for messages 
in the system.logs (or better yet from a sysdiagnose archive) from your process 
as well as com.apple.appkit.xpc.openAndSavePanelService (the process that 
actually shows the open/save panel).  See if there are any logs around the time 
of the failure that could shed some light on what happened.  Good luck.

—Rob



> On May 25, 2021, at 1:06 AM, Gabriel Zachmann via Cocoa-dev 
>  wrote:
> 
> Yes, I am suspecting a bug in macOS , too, since exactly the same code works 
> fine under 10.15.2+
> Problem is, though, that the user says he cannot upgrade his macOS 10.15.0 to 
> something higher.
> (don't know why)
> 
> Best regards, Gabriel
> 
> 
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Re: Special question about NSOpenPanel

2021-05-25 Thread Gabriel Zachmann via Cocoa-dev
Yes, I am suspecting a bug in macOS , too, since exactly the same code works 
fine under 10.15.2+
Problem is, though, that the user says he cannot upgrade his macOS 10.15.0 to 
something higher.
(don't know why)

Best regards, Gabriel




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