[CODE4LIB] Call for ideas: Strengthening the Internet for free expression...

[Chris Barr]

Hi all, 

I have been out-of-the-loop on this community for a while, since leaving 
library land when I was working at Villanova on the VuFind team. However, I 
wanted to pop my head back in, because in my current role at Knight Foundation 
I am helping run a contest that I think might appeal to folks in the library 
community. 

Specifically, our Knight News Challenge is a radically open contest with $2.75m 
in funding for projects that help us answer the following question: How can we 
strengthen the Internet for free expression and innovation?” 

https://www.newschallenge.org/ 

Libraries have been organizing the world’s information and fighting for free 
speech longer than any other group. Hope to see some library projects in the 
mix. 

All the best, 
 
Chris Barr

chrisbarr.net
@heychrisbarr

Re: [CODE4LIB] Reference Desk - Service Tracker Software

[Chris Barr]

We use LibStats and hacked together a Yahoo Answers-style frontend for it.

http://library.villanova.edu/Help/Answers

--chris



Jenny Jing wrote:

Hi, All:

 


Our library is searching for a Help Desk software for our reference desk
(such as LibStats), 

It is also a knowledge based where we could store the FAQs.  

 

Has anyone used or plan to use this kind of software? 

 


Any suggestion is welcome.

 


Thanks.

 


Jenny Jing

 

Associate Librarian, Technology Initiatives, 


Memorial Sloan-Kettering Cancer Center Library

Tel: 917-349-2316 


email: ji...@mskcc.org


Visit our Web site: 
   http://library.mskcc.org blocked::http://library.mskcc.org/ 




 

 



 
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