Re: Exact release date of GTA02v4?

2007-10-26 Thread andutt
Hello Michael

A fair and good answer, i feel that much good information have come up to
the surface under the last days posts, besides the flame ones. We now have
an exact progress report, status on the device and in which timeframe its
planned to be released/shipped in the best case.

Maybe a link to this information and the compare of the GTA01 vrs GTA02 can
be created for easy access in the main link menu or in the top of the wiki
that are easy to spot would be a good idea. Also where you or others can
update the progress of the device? I think that would decrease guestions
regarding this matter in the future.

Thanx!

/Andreas

On 10/25/07, Michael Shiloh [EMAIL PROTECTED] wrote:

 Hello Andreas, and everyone else,

 Andreas writes:
  Thats no problem, i can be very patient. I think what the community
  want is just a date, when the device is planned to be shipped.

 Many years ago, I had a running joke with a co-worker. Every time
 someone said just we would role our eyes at each other and repeat the
 sentence, emphasizing the word just.

 As others here have explained, we are involving the community in the
 process of designing, manufacturing, and distributing in a way that is
 simply not done. We are experimenting and learning as we go along. There
 are no models for this sort of project, no experts to turn to to ask
 how is this done.

 It seems so simple, but in fact it is extremely complicated.

 If you look at the history of this mailing list, you will see that Sean,
 Harald, and others started off being very generous with their
 information, and then having to spend a tremendous amount of energy
 calming angry readers when deadlines were missed. As you continue to
 study the history of this mailing list, you will notice an increasing
 level of frustration in all parties.

 This is one reason I was brought in. Having come from the community, I
 hopefully represent the community well, but now in the company, I
 hopefully can balance being in both worlds.

 My goal is not to get as frustrated as Sean or Harald or the others who
 have gone before me. Perhaps since I'm in the middle, I'm supposed to
 get half as frustrated :-)

 In fact this is very complicated. Since everyone in OpenMoko knows that
 I am the channel to the community, I suspect there is a certain
 reluctance to being completely open with me. Believe me, I have as hard
 a time getting updates from OpenMoko people as you have getting it from
 me. (Again, since I'm in the middle, perhaps this is exactly as it
 should be.) On the other hand, the community knows that I know more than
 they do, and don't understand why I can't share all this information.

 So to answer your question, Andreas: We can not give the community the
 date for when the device is planned to ship, because we do not have such
 a date.

 What we have is a plan that gets increasingly vague as it moves into the
 future.

 What I know for sure:

 We, and Harald in particular, are quite happy with GTA02v3.

 GTA02v4 has been made and should be showing up on Harald's desk any day
 now. True, I said this a couple of days ago, and I have not yet received
 any confirmation that the device has shown up on his desk, so I must
 presume it has not yet.

 Once GTA02v4 shows up on Harald's desk, there will follow a period of
 very careful inspection and testing. Only when there is a high level of
 confidence will we move forward.

 How long will this take? We don't know. It depends on what we find.

 For example, remember that the drivers aren't all finished. This means
 that the testing will sometimes be delayed pending drivers, and other
 times will be tested with test software that (we hope) is very similar
 to the drivers, but whether it is sufficiently similar we won't know
 until the driver is finished. So someone might need to make the decision
 of whether to approve of the subsystem under test after having been
 verified by the test software, or whether to wait for the driver itself.
 Obviously such a decision depends on how confident they are in the test
 software, and how much longer the real driver is expected to take, and
 how risky it is to find a flaw in this subsystem after say 1000 units
 have been sent out to customers.

 Quite a big responsibility. If I were in their shoes, I would be very
 tempted to wait for the driver. Even though the community is anxious to
 get the hardware, even if the software isn't finished.

 As others have said so eloquently, we are doing our best. We are far
 from perfect, but we are trying.

 My personal goal is to continue improving both the quantity and quality
 of information that I bring from the company to you.

 Regards,
 Michael


 andutt wrote:
  Hi Steven
 
  Thats no problem, i can be very patient. I think what the community want
  is just a date, when the device is planned to be shipped.
 
  /Andreas U
 
  On 10/24/07, *Steven *** [EMAIL PROTECTED]
  mailto:[EMAIL PROTECTED] wrote:
 
  Note that that is an estimated 

Re: Exact release date of GTA02v4?

2007-10-26 Thread Jonathon Suggs
I'll admit I was one who grumbled in the past.  My complaint was that
there was good flow of information when things were on track (which was
appreciated), but as soon as things slipped it was complete and utter
silence (hence most of the angry emails, not the actual slippage).

That said, posts like this are exactly what I wanted, and thank you very
much for taking the time to respond.  I can't speak for anyone but
myself, but I would much prefer hearing SOMETHING (whether it be delays
or not).  I honestly don't get that hung up on targeted release dates
that much...I would just like to know about the overall progress
(exactly like your email addressed).  However, I did grumble and still
think it is/was bad business practices when they posted release dates,
missed them (which is fine) BUT DID NOT SAY ANYTHING.

So again, thanks Michael.  We (or at least I) very much appreciate this
type of information.  It doesn't have to come that often, but a quick
blurb like this will go a LONG way in reducing the grumbling about
lack of information.

-Jonathon


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Re: Exact release date of GTA02v4?

2007-10-25 Thread andutt
Hi Steven

Thats no problem, i can be very patient. I think what the community want is
just a date, when the device is planned to be shipped.

/Andreas U

On 10/24/07, Steven ** [EMAIL PROTECTED] wrote:

 Note that that is an estimated timeline created by a community member.
 Don't take those dates as gospel and then get upset if they're missed.

 We all want the GTA02 ASAP.  But we also want the hardware to be in
 perfect working order.  If it's rushed, there's a much larger chance of
 issues being found after it's been delivered.  We don't want that.  So,
 let's all just be a little patient here.

 -Steven

 On 10/24/07, Andreas Utterberg [EMAIL PROTECTED] wrote:
 
  Thanx...
 
  Thats the post i have been waiting on
 
  /Andreas
 
  On 10/24/07, Mark  [EMAIL PROTECTED] wrote:
  
   Since no one else has seen fit to make an appropriate post, I'm
   pasting this from the one place on the site that has some information:
  
  
   Estimated time line
   * Sep 20 - GTA02v3 design finalized.
   * Sep 25 - GTA02v3 serious flaw found, GTA02v4 needed.
   * Oct 15 - GTA02v4 design finalized.
   * Oct 30 - GTA02v4 design produced, and shipped to qualified
   developers.
   * Nov 20 - GTA02v4 design verified through testing by developers.
   * Dec 10 - GTA02v4 produced in moderate volume
   * Dec 20 - GTA02v4 goes on sale
   * Dec 25 - GTA02v4 arrives. See Santa's Sleigh Package Service.
  
  
   However, I suggest everyone take this with a grain of salt and not
   expect anything until well after the New Year.
  
   Wolfmane
  
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  --
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  Thundera AB
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Re: Exact release date of GTA02v4?

2007-10-25 Thread Frans Grotepass
On Thursday 25 October 2007, andutt wrote:
 Hi Steven

 Thats no problem, i can be very patient. I think what the community want is
 just a date, when the device is planned to be shipped.

The problem with that is that a company feels pressurised to release something 
that can't meet the expectations that were planned. Most businesses are 
rather quiet about planned releases. That is not without reason.


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Re: Exact release date of GTA02v4?

2007-10-25 Thread Michael Shiloh

Hello Andreas, and everyone else,

Andreas writes:
 Thats no problem, i can be very patient. I think what the community
 want is just a date, when the device is planned to be shipped.

Many years ago, I had a running joke with a co-worker. Every time 
someone said just we would role our eyes at each other and repeat the 
sentence, emphasizing the word just.


As others here have explained, we are involving the community in the 
process of designing, manufacturing, and distributing in a way that is 
simply not done. We are experimenting and learning as we go along. There 
are no models for this sort of project, no experts to turn to to ask 
how is this done.


It seems so simple, but in fact it is extremely complicated.

If you look at the history of this mailing list, you will see that Sean, 
Harald, and others started off being very generous with their 
information, and then having to spend a tremendous amount of energy 
calming angry readers when deadlines were missed. As you continue to 
study the history of this mailing list, you will notice an increasing 
level of frustration in all parties.


This is one reason I was brought in. Having come from the community, I 
hopefully represent the community well, but now in the company, I 
hopefully can balance being in both worlds.


My goal is not to get as frustrated as Sean or Harald or the others who 
have gone before me. Perhaps since I'm in the middle, I'm supposed to 
get half as frustrated :-)


In fact this is very complicated. Since everyone in OpenMoko knows that 
I am the channel to the community, I suspect there is a certain 
reluctance to being completely open with me. Believe me, I have as hard 
a time getting updates from OpenMoko people as you have getting it from 
me. (Again, since I'm in the middle, perhaps this is exactly as it 
should be.) On the other hand, the community knows that I know more than 
they do, and don't understand why I can't share all this information.


So to answer your question, Andreas: We can not give the community the 
date for when the device is planned to ship, because we do not have such 
a date.


What we have is a plan that gets increasingly vague as it moves into the 
future.


What I know for sure:

We, and Harald in particular, are quite happy with GTA02v3.

GTA02v4 has been made and should be showing up on Harald's desk any day 
now. True, I said this a couple of days ago, and I have not yet received 
any confirmation that the device has shown up on his desk, so I must 
presume it has not yet.


Once GTA02v4 shows up on Harald's desk, there will follow a period of 
very careful inspection and testing. Only when there is a high level of 
confidence will we move forward.


How long will this take? We don't know. It depends on what we find.

For example, remember that the drivers aren't all finished. This means 
that the testing will sometimes be delayed pending drivers, and other 
times will be tested with test software that (we hope) is very similar 
to the drivers, but whether it is sufficiently similar we won't know 
until the driver is finished. So someone might need to make the decision 
of whether to approve of the subsystem under test after having been 
verified by the test software, or whether to wait for the driver itself. 
Obviously such a decision depends on how confident they are in the test 
software, and how much longer the real driver is expected to take, and 
how risky it is to find a flaw in this subsystem after say 1000 units 
have been sent out to customers.


Quite a big responsibility. If I were in their shoes, I would be very 
tempted to wait for the driver. Even though the community is anxious to 
get the hardware, even if the software isn't finished.


As others have said so eloquently, we are doing our best. We are far 
from perfect, but we are trying.


My personal goal is to continue improving both the quantity and quality 
of information that I bring from the company to you.


Regards,
Michael


andutt wrote:

Hi Steven

Thats no problem, i can be very patient. I think what the community want 
is just a date, when the device is planned to be shipped.


/Andreas U

On 10/24/07, *Steven *** [EMAIL PROTECTED] 
mailto:[EMAIL PROTECTED] wrote:


Note that that is an estimated timeline created by a community
member.  Don't take those dates as gospel and then get upset if
they're missed.

We all want the GTA02 ASAP.  But we also want the hardware to be in
perfect working order.  If it's rushed, there's a much larger chance
of issues being found after it's been delivered.  We don't want
that.  So, let's all just be a little patient here.

-Steven

On 10/24/07, *Andreas Utterberg*  [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] wrote:

Thanx...

Thats the post i have been waiting on

/Andreas


On 10/24/07, *Mark*  [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] wrote:

Since no one else has seen fit to make 

Re: Exact release date of GTA02v4?

2007-10-25 Thread Gabriel Ambuehl
On Thursday 25 October 2007 22:07:52 Michael Shiloh wrote:
 As others have said so eloquently, we are doing our best. We are far
 from perfect, but we are trying.

 My personal goal is to continue improving both the quantity and quality
 of information that I bring from the company to you.


This is a (nearly) perfect explanation of what's going on. Store it some place 
safe, you'll need it again. If not with GTA02 revision then surely with 
GTA03!


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Re: Exact release date of GTA02v4?

2007-10-24 Thread Andreas Utterberg
Thanx...

Thats the post i have been waiting on

/Andreas

On 10/24/07, Mark [EMAIL PROTECTED] wrote:

 Since no one else has seen fit to make an appropriate post, I'm
 pasting this from the one place on the site that has some information:

 Estimated time line
 * Sep 20 - GTA02v3 design finalized.
 * Sep 25 - GTA02v3 serious flaw found, GTA02v4 needed.
 * Oct 15 - GTA02v4 design finalized.
 * Oct 30 - GTA02v4 design produced, and shipped to qualified
 developers.
 * Nov 20 - GTA02v4 design verified through testing by developers.
 * Dec 10 - GTA02v4 produced in moderate volume
 * Dec 20 - GTA02v4 goes on sale
 * Dec 25 - GTA02v4 arrives. See Santa's Sleigh Package Service.


 However, I suggest everyone take this with a grain of salt and not
 expect anything until well after the New Year.

 Wolfmane

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-- 
Andreas Utterberg
Thundera AB
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Re: Exact release date of GTA02v4?

2007-10-24 Thread Steven **
Note that that is an estimated timeline created by a community member.
Don't take those dates as gospel and then get upset if they're missed.

We all want the GTA02 ASAP.  But we also want the hardware to be in perfect
working order.  If it's rushed, there's a much larger chance of issues being
found after it's been delivered.  We don't want that.  So, let's all just be
a little patient here.

-Steven

On 10/24/07, Andreas Utterberg [EMAIL PROTECTED] wrote:

 Thanx...

 Thats the post i have been waiting on

 /Andreas

 On 10/24/07, Mark [EMAIL PROTECTED] wrote:
 
  Since no one else has seen fit to make an appropriate post, I'm
  pasting this from the one place on the site that has some information:
 
  Estimated time line
  * Sep 20 - GTA02v3 design finalized.
  * Sep 25 - GTA02v3 serious flaw found, GTA02v4 needed.
  * Oct 15 - GTA02v4 design finalized.
  * Oct 30 - GTA02v4 design produced, and shipped to qualified
  developers.
  * Nov 20 - GTA02v4 design verified through testing by developers.
  * Dec 10 - GTA02v4 produced in moderate volume
  * Dec 20 - GTA02v4 goes on sale
  * Dec 25 - GTA02v4 arrives. See Santa's Sleigh Package Service.
 
 
  However, I suggest everyone take this with a grain of salt and not
  expect anything until well after the New Year.
 
  Wolfmane
 
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Exact release date of GTA02v4?

2007-10-23 Thread Mark
Since no one else has seen fit to make an appropriate post, I'm
pasting this from the one place on the site that has some information:

Estimated time line
* Sep 20 - GTA02v3 design finalized.
* Sep 25 - GTA02v3 serious flaw found, GTA02v4 needed.
* Oct 15 - GTA02v4 design finalized.
* Oct 30 - GTA02v4 design produced, and shipped to qualified developers.
* Nov 20 - GTA02v4 design verified through testing by developers.
* Dec 10 - GTA02v4 produced in moderate volume
* Dec 20 - GTA02v4 goes on sale
* Dec 25 - GTA02v4 arrives. See Santa's Sleigh Package Service.


However, I suggest everyone take this with a grain of salt and not
expect anything until well after the New Year.

Wolfmane

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