Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-14 Thread t3st3r

[EMAIL PROTECTED] wrote:

For instance:

Proposed wiki page:

  How to respond to list email:

  1. Never remove any re:  in the message subject. Some (not all) email
clients use this to identify the thread.

  2. If your email client adds the original poster and other 
addressees to the

Cc: field, remove them. You should always respond only to the list.
This will not work. Defaults will prevail. Everyone will do at least few 
replies with these ugly CCs before (s)he will get idea that something is 
wrong.Already tested on my own ass - got some of these double-messages 
just now.


Real fix: set up mailing list to put its own address 
(community@lists.openmoko.org) into into Reply-to: header and instruct 
people to hit Reply (not Reply all).I hope google cares about this 
header as well? These CCs are possible even with regular mail client, 
too. With default state of things I have to remove original sender 
manually and insert mailing list into To: field instead. In no way I 
want to mail to original sender directly when using mailing list.


P.S. I'm stopping replying to this google story thread. It isn't 
interesting - flame mode off.


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Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread Robert Michel
Salve!

Excuse me, I myself was writing once here on this list
about respect and to give everybody a warm welcome.

The best solution for mailinglist formal things would
be personal mails with explaination...

Robert Michel schrieb am Dienstag, den 13. Februar 2007 um 13:57h:
 The gmailers here on the list are also _rowdily_ by not using an
 emailclient with supporting working References :((

I don't mean every gmail user - I just wanted to express
that using gmail could become or already is a negative 
business cardm personal reference like using hotmail 
or aol mailaccount.
I know that there are good reasons to use a separate 
freemailer account for a mailinglist, especialy when
you don't have a own mailserver...

My comment was a little to fast written, 
my intention was to motivate others - maybe
you, with the knowledge how to use gmail in
a good way to explainig it to people here on
this list doesn't having this knowledge or
caring about threads.

Hope this apology helps to motivate people to let this
mailinglist running with respect, but also with 
efficiency due working threads.

So how can write a short explaination for 
gmail users in the wiki?

Greetings,
rob




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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread hank williams

I just read the other email which started this discussion about gmail
and think I understand the problem.

The problem is with the list.

I am on 15 tech mailing lists, and this is the only one which, if I in
gmail say reply to replys to the sender and not to the list.

I NEVER*** want to reply to the individual when responding to a
post on the list.

If I say reply to all it puts the senders address in the to field
and the openmoko address in the cc field. I strongly suspect this is
the cause of unwanted cc's.

Again, out of 15 lists, this only happens for me on the openmoko list.
Now I have read that some consider this a feature. And perhaps there
are benefits I don't understand. but with 25-50% of the tech mailing
list readers using gmail, having a list feature that causes this
kind of a problem should probably be reconsidered. I do not believe
this is something that can be worked around in gmail other than by
manually fixing every send to this list (which I do).

I would ask the openmoko team to consider fixing the mailing list
parameters in order to fix this problem.

Regards,
Hank

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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread Robert Michel
Salve hank!

Thank you for your feedback ;)

On Tue, 13 Feb 2007, hank williams wrote:

 You are misinformed if you believe that gmail does not handle threads
 properly. 
Maybe, it would be nice when other gmail users
explain gmail users how to use gmail proper,
instead  of that I have to inform myself about 
gmail.

 In fact I think it is the best product on the market, free
 or otherwise, for handling threads. The  problem which you are
 referring to has nothing to do with gmail, but with the fact that some
 people mistakenly delete the re: from the mail header when
 responding.

This is only a backup for threading mails - threading by subjects.
The better way is threading with working References in the header.

Q: Is gmail killing this reference line in the header when the Subject
does not begin with re:? Realy? Can you test this?

BTW, it seems that e.g. Ryan is using Apple Mail as MUA.
(Mail user agent = email client)
AFAIK Apple mail can set References in the header.

So the question stil is, what make the References missing
for Ryan by using gmail.

Greetings,
rob

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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread hank williams

On 2/13/07, Robert Michel [EMAIL PROTECTED] wrote:

Salve hank!

Thank you for your feedback ;)

On Tue, 13 Feb 2007, hank williams wrote:

 You are misinformed if you believe that gmail does not handle threads
 properly.
Maybe, it would be nice when other gmail users
explain gmail users how to use gmail proper,
instead  of that I have to inform myself about
gmail.


That would assume there is some improper way that people are
handling gmail. I disagree.


 In fact I think it is the best product on the market, free
 or otherwise, for handling threads. The  problem which you are
 referring to has nothing to do with gmail, but with the fact that some
 people mistakenly delete the re: from the mail header when
 responding.

This is only a backup for threading mails - threading by subjects.
The better way is threading with working References in the header.



hmm... guess those Google guys aren't smart enough to handle mail the
better way. With your way, even if you change the subject it would be
part of the same thread. That would make for a really easy time
finding emails where you *meant* to change the subject and create a
new thread.


Q: Is gmail killing this reference line in the header when the Subject
does not begin with re:? Realy? Can you test this?

BTW, it seems that e.g. Ryan is using Apple Mail as MUA.
(Mail user agent = email client)
AFAIK Apple mail can set References in the header.

So the question stil is, what make the References missing
for Ryan by using gmail.




Ahh... this is interesting - apple mail + gmail = problem

I have no idea since I use the web client.

Regards,
Hank

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Re: This explains the CC'ing but what's about the missing references? Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread hank williams

On 2/13/07, Robert Michel [EMAIL PROTECTED] wrote:

Salve hank!

This explains the CC'ing.

On Tue, 13 Feb 2007, hank williams wrote:

 I just read the other email which started this discussion about gmail
 and think I understand the problem.

 The problem is with the list.

 I am on 15 tech mailing lists, and this is the only one which, if I in
 gmail say reply to replys to the sender and not to the list.

 I NEVER*** want to reply to the individual when responding to a
 post on the list.

Never say never - I would not call it the problem is with the list
I would call the problem is with the user not looking who they are
sending an email.


If you want the default behavior to be one that encourages the least
likely intended result then you are right. In fact, perhaps the
default should always be to send the email to George Bush, and then
you can just change it to who you really intend!

But seriously, the point is that default behavior matters. It should
default to the most commonly needed situation, not an edge condition.
This is the way *all* my other 14 mailing lists work.



Back to the brocken threads - this is not explaining why
some gmail users hasn't a proper emailheader with working
Reference. Does you have an idea for this as well?



As I said in the other thread, I cant speak to what might go wrong
with some incorrect setting in apple mail combined with gmail.

Regards,
Hank

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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread hank williams

Thanks Richard.

I have read this before, but forgot the official name of reply-to munging.

I think your analysis is correct. The only thing I would say is that
the non-standards compliant way of handling list administration is
in fact, as far as I can tell, the standard way that at least the many
high volume lists that I am on behave.

Its kind of like being with a woman. You have to decide whether you
would rather be happy, or be right. They are mutually exclusive!

Regards,
Hank

On 2/13/07, Richard Bennett [EMAIL PROTECTED] wrote:

On Tuesday 13 February 2007 15:28, hank williams wrote:
 Again, out of 15 lists, this only happens for me on the openmoko list.
 Now I have read that some consider this a feature. And perhaps there
 are benefits I don't understand. but with 25-50% of the tech mailing
 list readers using gmail, having a list feature that causes this
 kind of a problem should probably be reconsidered. I do not believe
 this is something that can be worked around in gmail other than by
 manually fixing every send to this list (which I do).

 I would ask the openmoko team to consider fixing the mailing list
 parameters in order to fix this problem.

Hi,
It's called 'reply-to munging', and it is as contentious as 'gnu-linux or
linux', 'Allow proprietary binaries or only OS code', and many other things.
Here's the details:
http://www.unicom.com/pw/reply-to-harmful.html

Basically all good email clients support mailinglists that abide by the
protocols, with notable exception of Outlook and Gmail.
So many list managers allow 'reply-to munging' to make life easier on those
users, while all other users have to cope with the broken protocol as best
they can, which they usually do pretty well.

Sourceforge mailinglists especially push admins not to allow reply-to munging,
to encourage to email software to support the protocol correctly, but I have
seen many a sourceforge list dwindle to a trickle, because replies were not
arriving at the list anymore, only to the original poster.

It is difficult to promote working to standards, and then setup your email
list in an non standard fashion, but in the same way we support MP3 as well
as OGG, it might be better to be pragmatic about this issue, and allow
reply-to munging, in the spirit of making the list as accessible and
enjoyable to all its users, and to restrict arguments to important topics,
not petty list issues.

Cheers,

Richard












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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread michael




On Tue, 13 Feb 2007, Richard Bennett wrote:


On Tuesday 13 February 2007 15:28, hank williams wrote:

Again, out of 15 lists, this only happens for me on the openmoko list.
Now I have read that some consider this a feature. And perhaps there
are benefits I don't understand. but with 25-50% of the tech mailing
list readers using gmail, having a list feature that causes this
kind of a problem should probably be reconsidered. I do not believe
this is something that can be worked around in gmail other than by
manually fixing every send to this list (which I do).

I would ask the openmoko team to consider fixing the mailing list
parameters in order to fix this problem.


Hi,
It's called 'reply-to munging', and it is as contentious as 'gnu-linux or
linux', 'Allow proprietary binaries or only OS code', and many other things.
Here's the details:
http://www.unicom.com/pw/reply-to-harmful.html

Basically all good email clients support mailinglists that abide by the
protocols, with notable exception of Outlook and Gmail.
So many list managers allow 'reply-to munging' to make life easier on those
users, while all other users have to cope with the broken protocol as best
they can, which they usually do pretty well.

Sourceforge mailinglists especially push admins not to allow reply-to munging,
to encourage to email software to support the protocol correctly, but I have
seen many a sourceforge list dwindle to a trickle, because replies were not
arriving at the list anymore, only to the original poster.

It is difficult to promote working to standards, and then setup your email
list in an non standard fashion, but in the same way we support MP3 as well
as OGG, it might be better to be pragmatic about this issue, and allow
reply-to munging, in the spirit of making the list as accessible and
enjoyable to all its users, and to restrict arguments to important topics,
not petty list issues.


Thanks for explaining this, Richard. I had a vague understanding of this
problem but not to the level of details you provide. Now I think I understand.

I have been guilty (sometimes) of removing the re:  to reduce the length of
a long subject line. I won't do this any more.

When replying, I too try to remember to remove all the individual cc and
leave just the mailing list, but sometimes I forget...

(My email client is pine. It's all about choice, right? :-)

Can we agreen on a small list of guidelines that we could put on the wiki? At
least then when the problem comes up we can point at the wiki and hopefully
resolve the issue more rapidly (not that this always works). Or is simply
coming up with the guidelines too contentious?

For instance:

Proposed wiki page:

  How to respond to list email:

  1. Never remove any re:  in the message subject. Some (not all) email
clients use this to identify the thread.

  2. If your email client adds the original poster and other addressees to the
Cc: field, remove them. You should always respond only to the list.

  3. To start a new subject, always compose a new message. Responding to a
message, even if you change the subject field, will leave a reference to a
previous thread.

Others?

Michael

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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread Reid Thompson
On Tue, 2007-02-13 at 12:00 -0500, hank williams wrote:
 On 2/13/07, Reid Thompson [EMAIL PROTECTED] wrote:
  On Tue, 2007-02-13 at 10:02 -0500, hank williams wrote:
   hmm... guess those Google guys aren't smart enough to handle mail the
   better way. With your way, even if you change the subject it would be
   part of the same thread.
  I believe that is proper -- to remain part of the same thread.  To
  create a new thread, start with a new email -- do not reply to a current
  thread with an altered subject.
 
 
 Well, it depends on how you define proper. Again, to me this is
 about user interface, and what is expected behavior. I dont think your
 average (non-programmer) would think that a
  new message with a

a new message no, which is what I said to do if you want to create a new
thread -- but the conversation was about replying to a previous message
and changing the subject expecting it to start a new thread -- which
does not work.

 different subject would be in the same thread.

My gmail account does this, so anyone using gmail should expect it after
seeing it occur -- see below.
Replies to emails with changed subject show in the same
thread/conversation, not new or separate ones.

  More importantly, the
 interface revolution in gmail is the grouping of threads by subject.
Not based on what I just did ( subject threading may be a fallback
mechanism as mentioned earlier -- evolution has this 'option' also).

 This is one of the reasons that so many people love gmail. It makes
 what used to be a much more complicated thing much easier to follow. I
 think people are voting with their email accounts and by this measure
 people in mailing lists *love* the gmail design. The high percentage
 of gmail use vs aol or hotmail or outlook or whatever is no
 coincidence.
 
 Regards,
 Hank

In my gmail account: 
create a message with subject Test Thread - body Test Thread.  Send
it.  Reply to it from gmail account, Change the subject to Test Thread
Two - body to test thread Two, Send it.  Reply to Test Thread Two,
Change subject to Test Thread three - body to Test Thread 3, Send
it.  View Test Thread Three,,, see that Google 'threaded' all three
messages as one thread/conversation, not three separate ones.

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Re: Sorry... Re: And please use a emailclients with working Reference Re: gmail users CC'ing

2007-02-13 Thread hank williams

Reid,

Your test doesnt work when you are looking at messages that you
yourself sent. Messages you send from a given thread are always in the
same thread, but messages from someone else from the same thread with
a different subject are not put in the same thread, and that is the
problem on the list.

Regards,
Hank

On 2/13/07, Reid Thompson [EMAIL PROTECTED] wrote:

On Tue, 2007-02-13 at 12:00 -0500, hank williams wrote:
 On 2/13/07, Reid Thompson [EMAIL PROTECTED] wrote:
  On Tue, 2007-02-13 at 10:02 -0500, hank williams wrote:
   hmm... guess those Google guys aren't smart enough to handle mail the
   better way. With your way, even if you change the subject it would be
   part of the same thread.
  I believe that is proper -- to remain part of the same thread.  To
  create a new thread, start with a new email -- do not reply to a current
  thread with an altered subject.
 

 Well, it depends on how you define proper. Again, to me this is
 about user interface, and what is expected behavior. I dont think your
 average (non-programmer) would think that a
  new message with a

a new message no, which is what I said to do if you want to create a new
thread -- but the conversation was about replying to a previous message
and changing the subject expecting it to start a new thread -- which
does not work.

 different subject would be in the same thread.

My gmail account does this, so anyone using gmail should expect it after
seeing it occur -- see below.
Replies to emails with changed subject show in the same
thread/conversation, not new or separate ones.

  More importantly, the
 interface revolution in gmail is the grouping of threads by subject.
Not based on what I just did ( subject threading may be a fallback
mechanism as mentioned earlier -- evolution has this 'option' also).

 This is one of the reasons that so many people love gmail. It makes
 what used to be a much more complicated thing much easier to follow. I
 think people are voting with their email accounts and by this measure
 people in mailing lists *love* the gmail design. The high percentage
 of gmail use vs aol or hotmail or outlook or whatever is no
 coincidence.

 Regards,
 Hank

In my gmail account:
create a message with subject Test Thread - body Test Thread.  Send
it.  Reply to it from gmail account, Change the subject to Test Thread
Two - body to test thread Two, Send it.  Reply to Test Thread Two,
Change subject to Test Thread three - body to Test Thread 3, Send
it.  View Test Thread Three,,, see that Google 'threaded' all three
messages as one thread/conversation, not three separate ones.



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