[CGUYS] DiskWarrior Info Wanted

2009-05-08 Thread Alvin Auerbach
I'm using Alsoft's DiskWarrior 4.1.1 on a WD 1 TB USB hard drive,  
connected to a 2 GHz iMac G5 with 2 GB RAM.

DiskWarrior has now been on for about 48 hours.

Alsoft's support did not answer my questions.
If you have experience with DiskWarrior, what's your opinion:

1. Is DiskWarrior still running?
2. What is the maximum time before a user should give up. I would like  
to know some idea of that. Is it 3 days? A week? A month? What?


Alsoft wants me to stop all other applications, but I have only one  
computer, and they don't give me any idea of the time involved in the  
process. I didn't ask for, as they said, ...the exact duration I  
asked for a very rough idea: Is it 3 days? A week? A month? What?


My understanding of the Mac OS is that if an application is running  
but not active, there's not a big hit to the resources of an active  
application. Therefore, I'm not ...exponentially slowing down the  
process. Am I correct in this?

=
My question to Alsoft's support:


Question_or_Problem: Console HangReporter reads:
2009-05-07-112345-DiskWarrior.hang

Looking at the DiskWarrior window, the barber pole is still turning
at Step 1. Is DiskWarrior hung or is it working? Is there a way to
know for sure?
Additionally: The Finder is not responding, and I tried to Re-Launch
it, but it didn't work. However, Firefox, Mail, and Console seem to
be working normally. I'm reluctant to reboot IF DiskWarrior is
running okay, as I'm working on a 1TB disk, and DiskWarrior has been
running for about 17 hours. Support indicates that it can take a long
time to do a disk this large, but gives no indication what the
maximum time is, before a user should give up. I would like to know
some idea of that. Is it 3 days? A week? A month? What?


Alsoft's Answer:

As I requested yesterday, please run DiskWarrior without any other
applications running.

As I stated yesterday, there are two many variables involved here to
give you the exact duration of the rebuilding process.  If you want your
files back, you will need to allow DiskWarrior to run to completion.

I can tell you, however, that as you continue to run other applications
while DiskWarrior is working, that you are exponentially slowing down
the process.


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Re: [CGUYS] DiskWarrior Info Wanted

2009-05-08 Thread Tom Piwowar
I'm using Alsoft's DiskWarrior 4.1.1 on a WD 1 TB USB hard drive,  
connected to a 2 GHz iMac G5 with 2 GB RAM.
DiskWarrior has now been on for about 48 hours.

Tough question.

I have never seen DW run anything like this long. Step 1 usually runs 
quite quickly. Some of the following steps are the slow ones (and some 
are optional).

My first instinct is to follow their advice. They are a small company and 
there is a chance that you were getting advice directly from Al himself, 
but I can't imagine step 1 running that long. I would have halted it and 
started over.

Note that for this kind of program application not responding does not 
mean it is hung, just that it is busy with the drive.

Never do other work on the computer while DW is running. That is asking 
for trouble.

Running DW over USB is asking for trouble. You are sucking the data 
bi-directionally through a straw. USB is not good at 2-way traffic. I 
would halt DW, pop the drive case, and move the drive to an IDE or SATA 
connection. I know you can't do that with an iMac. Hopefully you have a 
friend with a tower model. I would use FireWire before I would use USB.

Is your 1 TB drive really a 1 TB drive or 2 500 TB drives with a RAID 
controller? If it is a RAID you may be in very bad shape.


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Re: [CGUYS] DiskWarrior Info Wanted

2009-05-08 Thread db

You should shut down all other applications/ processes.
db

Alvin Auerbach wrote:
I'm using Alsoft's DiskWarrior 4.1.1 on a WD 1 TB USB hard drive, 
connected to a 2 GHz iMac G5 with 2 GB RAM.

DiskWarrior has now been on for about 48 hours.

Alsoft's support did not answer my questions.
If you have experience with DiskWarrior, what's your opinion:

1. Is DiskWarrior still running?
2. What is the maximum time before a user should give up. I would like 
to know some idea of that. Is it 3 days? A week? A month? What?


Alsoft wants me to stop all other applications, but I have only one 
computer, and they don't give me any idea of the time involved in the 
process. I didn't ask for, as they said, ...the exact duration I 
asked for a very rough idea: Is it 3 days? A week? A month? What?


My understanding of the Mac OS is that if an application is running 
but not active, there's not a big hit to the resources of an active 
application. Therefore, I'm not ...exponentially slowing down the 
process. Am I correct in this?

=
My question to Alsoft's support:


Question_or_Problem: Console HangReporter reads:
2009-05-07-112345-DiskWarrior.hang

Looking at the DiskWarrior window, the barber pole is still turning
at Step 1. Is DiskWarrior hung or is it working? Is there a way to
know for sure?
Additionally: The Finder is not responding, and I tried to Re-Launch
it, but it didn't work. However, Firefox, Mail, and Console seem to
be working normally. I'm reluctant to reboot IF DiskWarrior is
running okay, as I'm working on a 1TB disk, and DiskWarrior has been
running for about 17 hours. Support indicates that it can take a long
time to do a disk this large, but gives no indication what the
maximum time is, before a user should give up. I would like to know
some idea of that. Is it 3 days? A week? A month? What?


Alsoft's Answer:

As I requested yesterday, please run DiskWarrior without any other
applications running.

As I stated yesterday, there are two many variables involved here to
give you the exact duration of the rebuilding process.  If you want your
files back, you will need to allow DiskWarrior to run to completion.

I can tell you, however, that as you continue to run other applications
while DiskWarrior is working, that you are exponentially slowing down
the process.


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Re: [CGUYS] DiskWarrior Info Wanted

2009-05-08 Thread Alvin Auerbach

Thanks Tom and db, for your advice.

My Alsoft advice was from Marc Moorash,  Alsoft Technical Support.

I have no idea about what's in the drive, and I don't want to open it,  
as it belongs to a friend of mine, not to me.


I will re-boot the iMac, and let my e-mail pile up on Verizon's  
server, and run only DiskWarrior. If it doesn't come out of Step 1 by  
Monday morning, I'll give the drive back to my friend. He may then  
need to just reformat and lose the data that's on it.


Ah, wait! I forgot about my lil' netbook, which I use only for iTunes  
with my audio system! I'll turn on the wifi on my router (normally  
off) and get my e-mail as web mail!


Alvin

On May 8, 2009, at 3:11 PM, Tom Piwowar wrote:


I'm using Alsoft's DiskWarrior 4.1.1 on a WD 1 TB USB hard drive,
connected to a 2 GHz iMac G5 with 2 GB RAM.
DiskWarrior has now been on for about 48 hours.


Tough question.

I have never seen DW run anything like this long. Step 1 usually runs
quite quickly. Some of the following steps are the slow ones (and some
are optional).

My first instinct is to follow their advice. They are a small  
company and
there is a chance that you were getting advice directly from Al  
himself,
but I can't imagine step 1 running that long. I would have halted it  
and

started over.

Note that for this kind of program application not responding does  
not

mean it is hung, just that it is busy with the drive.

Never do other work on the computer while DW is running. That is  
asking

for trouble.

Running DW over USB is asking for trouble. You are sucking the data
bi-directionally through a straw. USB is not good at 2-way traffic. I
would halt DW, pop the drive case, and move the drive to an IDE or  
SATA
connection. I know you can't do that with an iMac. Hopefully you  
have a
friend with a tower model. I would use FireWire before I would use  
USB.


Is your 1 TB drive really a 1 TB drive or 2 500 TB drives with a RAID
controller? If it is a RAID you may be in very bad shape.



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