Hi Lauren, this is something we actually discussed with a lot of coworking
space owners/managers when we were building out the booking functionality
of www.meshworkapp.com. How we handle it is we charge the member/non-member
at the time of booking, however give a 100% refund if they cancel the
booking with 48 hours notice and a 50% refund when they cancel it with 24
hours notice. I've also spoken with some spaces that always require a 48
hour notice as well as others that only require a 24 hour notice. We were
shooting for something that seemed reasonable without getting
overcomplicated, however I'm sure there are lots of different ways to do
it. Hope that helps.
On Tuesday, December 13, 2016 at 9:48:46 AM UTC-7, Lauren McDaniel wrote:
>
> Hi everyone,
>
> I'm wondering if there are general best practices for when to require
> payments for space reservations (especially if they are booking a space for
> the entire day).
>
> Also, similarly, what are your cancellation policies? Do you keep a
> certain percentage at different time periods leading to the scheduled
> booking?
>
> Thanks in advance for any advice you can provide!
>
> Lauren McDaniel
> projectYLosAlamos.com
>
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