Bug#1009253: www.debian.org: remove debian-www list from the footer; direct people to the contact page instead
On Thu, 2022-04-21 at 09:35 +0100, Justin B Rye wrote: > See our [contact page] to get in touch. Thanks! We ended up going with this one. I have credited you in the commit message. The change is committed to git and we are getting translations updated before we rebuild the website with the new footer. -- bye, pabs https://wiki.debian.org/PaulWise signature.asc Description: This is a digitally signed message part
Bug#1009253: www.debian.org: remove debian-www list from the footer; direct people to the contact page instead
Paul Wise wrote: > Hi debian-l10n-english folks, > > I'm looking for advice on how to reword the footer on the Debian > website. I want to drop debian-www from the contact information in the > website footer, directing people to the contact page on the website > instead, which should empower them to find a better contact for their > enquiry rather than defaulting to the debian-www mailing list. > > Everything I have come up with seems a bit awkward or repetitive to me, > so I am hoping someone on this list can come up with something better. > > The proposal is in #1009253 and quoted below. > [...] >> I suggest we replace this text: >> >> To report a problem with the web site, please e-mail our publicly >> archived mailing list debian-...@lists.debian.org in English. >> For other contact information, see the Debian contact page. >> >> With text similar to this: >> >> Getting in contact with Debian is documented on our contact page. I think my top solution is: For information about how to get in touch, see our [contact page]. I spent a while trying to find ways of keeping a theme of "to report problems, or..." (flagging up the "appropriate channels" part), but really the simpler it is the better it meshes with the emphasis on Debian as a friendly community. You might even want: See our [contact page] to get in touch. -- JBR with qualifications in linguistics, experience as a Debian sysadmin, and probably no clue about this particular package
Bug#1009253: www.debian.org: remove debian-www list from the footer; direct people to the contact page instead
Hi debian-l10n-english folks, I'm looking for advice on how to reword the footer on the Debian website. I want to drop debian-www from the contact information in the website footer, directing people to the contact page on the website instead, which should empower them to find a better contact for their enquiry rather than defaulting to the debian-www mailing list. Everything I have come up with seems a bit awkward or repetitive to me, so I am hoping someone on this list can come up with something better. The proposal is in #1009253 and quoted below. On Sun, 2022-04-10 at 09:21 +0800, Paul Wise wrote: > Package: www.debian.org > Severity: important > > I would like to remove the debian-www list from the footer, since it > tends to attract off-topic mails about things other than the Debian > website from people who email the first address they find. > > It would be better if those mails would be directed to the right place > in the first place, so that debian-www readers don't have to redirect > the user support requests to debian-user, package issues to bugs etc. > > I believe that the existing Debian contact page does a reasonable job > of directing people to the right place for their query. There is > certainly room for improvement (for eg it partially duplicates the > support page but doesn't link to it) but that can happen in a new bug. > > https://www.debian.org/contact > > I suggest we replace this text: > > To report a problem with the web site, please e-mail our publicly > archived mailing list debian-...@lists.debian.org in English. > For other contact information, see the Debian contact page. > > With text similar to this: > > Getting in contact with Debian is documented on our contact page. > > I haven't been able to come up with any good text that doesn't seem > repetitive, so I am hoping someone else can come up with it, or perhaps > we should discuss this on the debian-l10n-english mailing list. -- bye, pabs https://wiki.debian.org/PaulWise signature.asc Description: This is a digitally signed message part
Bug#1009253: www.debian.org: remove debian-www list from the footer; direct people to the contact page instead
Package: www.debian.org Severity: important I would like to remove the debian-www list from the footer, since it tends to attract off-topic mails about things other than the Debian website from people who email the first address they find. It would be better if those mails would be directed to the right place in the first place, so that debian-www readers don't have to redirect the user support requests to debian-user, package issues to bugs etc. I believe that the existing Debian contact page does a reasonable job of directing people to the right place for their query. There is certainly room for improvement (for eg it partially duplicates the support page but doesn't link to it) but that can happen in a new bug. https://www.debian.org/contact I suggest we replace this text: To report a problem with the web site, please e-mail our publicly archived mailing list debian-...@lists.debian.org in English. For other contact information, see the Debian contact page. With text similar to this: Getting in contact with Debian is documented on our contact page. I haven't been able to come up with any good text that doesn't seem repetitive, so I am hoping someone else can come up with it, or perhaps we should discuss this on the debian-l10n-english mailing list. -- bye, pabs https://wiki.debian.org/PaulWise signature.asc Description: This is a digitally signed message part
