Bug#326958: request-tracker3.4: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
On Tue, Sep 06, 2005 at 04:25:06PM -0500, Vince Mulhollon wrote: Package: request-tracker3.4 Severity: normal On my recently updated testing box I get the following error at my initial login. I get the login page, then type in the root password, and it fails with this error, when RT is trying to log my successful login attempt: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77 This strongly suggests to me that you are using a locally compiled/installed version of Perl and not the one shipped as part of Debian (that would be in /usr/lib/perl and /usr/share/perl). With this in mind I am not sure I am going to be able to help you very much as the problem could just as easily be in the perl as in my request-tracker3.4 package. I recommend you run request-tracker3.4 (and all Debian perl packages for that matter) with the version of perl shipped with Debian and see if that fixes your problems. If nothing else this will provide an upgrade from the 5.8.2 version you are using to the 5.8.7 which comes with testing/etch. We do depend on a version of perl (= 5.8.3) for a good reason, ignoring dependency lists is going to result in all sorts of trouble for you. Stephen Quinney signature.asc Description: Digital signature
Bug#326958: request-tracker3.4: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
Package: request-tracker3.4 Severity: normal Hello, First, thank you for maintaining RT. On my recently updated testing box I get the following error at my initial login. I get the login page, then type in the root password, and it fails with this error, when RT is trying to log my successful login attempt: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77 I checked out the RT Wiki at: http://wiki.bestpractical.com/index.cgi?NoConnectionToSyslog And all I needed to do was add the following line to /etc/request-tracker3.4/RT_SiteConfig.pm @LogToSyslogConf = ( socket = 'inet' ) unless (@LogToSyslogConf); From what I see on the RT wiki, they are not certain where the bug is located, if it's theirs or ours. Perhaps for now, you could modify the docs to mention this, and add the provided line, commented out, in RT_SiteConfig.pm Thanks! -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]
