Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
It seems to me that the issue was solved. At least I was not able to reproduce it anymore. It disappeared after a dist-upgrade few months later. Something must have changed as now I see a progress bar going on when I load an attachment. Thank you very much for all your work. Alessio Il 21/06/2010 23.56, Yves-Alexis Perez ha scritto: On dim., 2009-12-27 at 20:59 +0800, Li, Yan wrote: On Sat, Dec 26, 2009 at 06:51:10PM +0100, Alessio Botta wrote: Thread 1 (Thread 0xb632d760 (LWP 16814)): #0 0xb6d97d40 in cairo_matrix_transform_point () from /usr/lib/libcairo.so.2 #1 0xb6d8d761 in cairo_move_to () from /usr/lib/libcairo.so.2 #2 0xb6142328 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #3 0xb6128d69 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #4 0xb71a7b5e in gtk_paint_box () from /usr/lib/libgtk-x11-2.0.so.0 Thank you for the fast response. You see it was stuck in Cairo. From here I guess this has something to do with the Clearlooks GNOME theme. Could you please choose another theme (simpler ones like Mist) and try again? Also this issue may be better handled if you report it to the upstream bugzilla (https://bugzilla.gnome.org/), providing your steps to reproduce this issue along with the debug log. I have briefly searched this in upstream bugzilla but can't find any similar issue. Could you please file a new bug in upstream bugzilla with the logs you found. Also please keep me in the CC list. Any news about this? -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
On dim., 2009-12-27 at 20:59 +0800, Li, Yan wrote: On Sat, Dec 26, 2009 at 06:51:10PM +0100, Alessio Botta wrote: Thread 1 (Thread 0xb632d760 (LWP 16814)): #0 0xb6d97d40 in cairo_matrix_transform_point () from /usr/lib/libcairo.so.2 #1 0xb6d8d761 in cairo_move_to () from /usr/lib/libcairo.so.2 #2 0xb6142328 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #3 0xb6128d69 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #4 0xb71a7b5e in gtk_paint_box () from /usr/lib/libgtk-x11-2.0.so.0 Thank you for the fast response. You see it was stuck in Cairo. From here I guess this has something to do with the Clearlooks GNOME theme. Could you please choose another theme (simpler ones like Mist) and try again? Also this issue may be better handled if you report it to the upstream bugzilla (https://bugzilla.gnome.org/), providing your steps to reproduce this issue along with the debug log. I have briefly searched this in upstream bugzilla but can't find any similar issue. Could you please file a new bug in upstream bugzilla with the logs you found. Also please keep me in the CC list. Any news about this? -- Yves-Alexis signature.asc Description: This is a digitally signed message part
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
On Sat, Dec 26, 2009 at 06:51:10PM +0100, Alessio Botta wrote: Thread 1 (Thread 0xb632d760 (LWP 16814)): #0 0xb6d97d40 in cairo_matrix_transform_point () from /usr/lib/libcairo.so.2 #1 0xb6d8d761 in cairo_move_to () from /usr/lib/libcairo.so.2 #2 0xb6142328 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #3 0xb6128d69 in ?? () from /usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so #4 0xb71a7b5e in gtk_paint_box () from /usr/lib/libgtk-x11-2.0.so.0 Thank you for the fast response. You see it was stuck in Cairo. From here I guess this has something to do with the Clearlooks GNOME theme. Could you please choose another theme (simpler ones like Mist) and try again? Also this issue may be better handled if you report it to the upstream bugzilla (https://bugzilla.gnome.org/), providing your steps to reproduce this issue along with the debug log. I have briefly searched this in upstream bugzilla but can't find any similar issue. Could you please file a new bug in upstream bugzilla with the logs you found. Also please keep me in the CC list. -- Li, Yan -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
This is the command line output when opening Evolution, and then opening 4 attachments. Evolution crashed on the last attachment opening. I added a few comments. Thanks and best regards. AB --- --- I am going to launch Evolution, to enter the pwd for the four email accounts I have, and then to open an attachment from a message. --- --- ales...@ilva:~$ evolution ** (evolution:28786): DEBUG: mailto URL command: evolution %s ** (evolution:28786): DEBUG: mailto URL program: evolution ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No matching results) e-data-server-ui-Message: Key file does not have group 'Passwords-Mail' e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No matching results) e-data-server-ui-Message: Key file does not have group 'Passwords-Mail' ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No matching results) e-data-server-ui-Message: Key file does not have group 'Passwords-Mail' e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No matching results) e-data-server-ui-Message: Key file does not have group 'Passwords-Mail' ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed **
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
On Sat, Dec 26, 2009 at 11:32:38AM +0100, Alessio Botta wrote: --- --- Everything went all right. Then, I was going to open a fourth attachment --- --- ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed Killed --- --- Evolution hanged with 100% cpu utilization I had to kill it --- --- Thanks for the log. But unfortunately there seems nothing very useful here. Could you please try to catch a backtrace by using gdb? 1. install gdb and Evolution debugging info packages: evolution-data-server-dbg, evolution-dbg 2. start evolution and make it run crazy by using your steps to reproduce this issue 3. get its pid, run: # ps -ef | grep evolution and you can find a line like: user 5260 26187 0 22:16 pts/700:00:00 evolution this is pid 4. run gdb: # gdb `which evolution` pid like: # gdb `which evolution` 5260 5. in gdb, run the following cmds one by one: set logging on info threads thread apply all bt (press return if the output pauses) quit then please attach the gdb.txt under your current directory. Thank you. -- Li, Yan signature.asc Description: Digital signature
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
Here it is. Thanks to you! AB On Sat, 2009-12-26 at 22:20 +0800, Li, Yan wrote: On Sat, Dec 26, 2009 at 11:32:38AM +0100, Alessio Botta wrote: --- --- Everything went all right. Then, I was going to open a fourth attachment --- --- ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed ** (evolution:28786): CRITICAL **: clearlooks_style_draw_box: assertion `width = -1' failed Killed --- --- Evolution hanged with 100% cpu utilization I had to kill it --- --- Thanks for the log. But unfortunately there seems nothing very useful here. Could you please try to catch a backtrace by using gdb? 1. install gdb and Evolution debugging info packages: evolution-data-server-dbg, evolution-dbg 2. start evolution and make it run crazy by using your steps to reproduce this issue 3. get its pid, run: # ps -ef | grep evolution and you can find a line like: user 5260 26187 0 22:16 pts/700:00:00 evolution this is pid 4. run gdb: # gdb `which evolution` pid like: # gdb `which evolution` 5260 5. in gdb, run the following cmds one by one: set logging on info threads thread apply all bt (press return if the output pauses) quit then please attach the gdb.txt under your current directory. Thank you. 10 Thread 0xb5afbb70 (LWP 16824) 0xb80bc424 in __kernel_vsyscall () 9 Thread 0xb52fab70 (LWP 16825) 0xb80bc424 in __kernel_vsyscall () 8 Thread 0xb38ffb70 (LWP 16828) 0xb80bc424 in __kernel_vsyscall () 7 Thread 0xb30feb70 (LWP 16829) 0xb80bc424 in __kernel_vsyscall () 6 Thread 0xb20fcb70 (LWP 16831) 0xb80bc424 in __kernel_vsyscall () 5 Thread 0xb18fbb70 (LWP 16832) 0xb80bc424 in __kernel_vsyscall () 4 Thread 0xac345b70 (LWP 16842) 0xb80bc424 in __kernel_vsyscall () 3 Thread 0xabb44b70 (LWP 16843) 0xb80bc424 in __kernel_vsyscall () 2 Thread 0xb28fdb70 (LWP 17341) 0xb80bc424 in __kernel_vsyscall () * 1 Thread 0xb632d760 (LWP 16814) 0xb6d97d40 in cairo_matrix_transform_point () from /usr/lib/libcairo.so.2 Thread 10 (Thread 0xb5afbb70 (LWP 16824)): #0 0xb80bc424 in __kernel_vsyscall () #1 0xb79bd0a5 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/i686/cmov/libpthread.so.0 #2 0xb6b9db6a in ?? () from /lib/libglib-2.0.so.0 #3 0xb6b9df08 in g_async_queue_pop () from /lib/libglib-2.0.so.0 #4 0xb7c3b683 in sync_request_thread_cb (cFile=0xb6c40928) at camel-db.c:78 #5 0xb6bef17f in ?? () from /lib/libglib-2.0.so.0 #6 0xb79b9585 in start_thread () from /lib/i686/cmov/libpthread.so.0 #7 0xb6b122be in clone () from /lib/i686/cmov/libc.so.6 Thread 9 (Thread 0xb52fab70 (LWP 16825)): #0 0xb80bc424 in __kernel_vsyscall () #1 0xb79bd0a5 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/i686/cmov/libpthread.so.0 #2 0xb6b9db6a in ?? () from /lib/libglib-2.0.so.0 #3 0xb6b9df08 in g_async_queue_pop () from /lib/libglib-2.0.so.0 #4 0xb7c3b683 in sync_request_thread_cb (cFile=0xb6c40928) at camel-db.c:78 #5 0xb6bef17f in ?? () from /lib/libglib-2.0.so.0 #6 0xb79b9585 in start_thread () from /lib/i686/cmov/libpthread.so.0 #7 0xb6b122be in clone () from /lib/i686/cmov/libc.so.6 Thread 8 (Thread 0xb38ffb70 (LWP 16828)): #0 0xb80bc424 in __kernel_vsyscall () #1 0xb79bd0a5 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/i686/cmov/libpthread.so.0 #2 0xb6b9db6a in ?? () from /lib/libglib-2.0.so.0 #3 0xb6b9df08 in g_async_queue_pop () from /lib/libglib-2.0.so.0 #4 0xb7c3b683 in sync_request_thread_cb (cFile=0xb6c40928) at camel-db.c:78 #5 0xb6bef17f in ?? () from /lib/libglib-2.0.so.0 #6 0xb79b9585 in start_thread () from /lib/i686/cmov/libpthread.so.0 #7 0xb6b122be in clone () from /lib/i686/cmov/libc.so.6 Thread 7 (Thread 0xb30feb70 (LWP 16829)): #0 0xb80bc424 in __kernel_vsyscall () #1 0xb79bd0a5 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/i686/cmov/libpthread.so.0 #2 0xb6b9db6a in ?? () from /lib/libglib-2.0.so.0 #3 0xb6b9df08 in g_async_queue_pop () from /lib/libglib-2.0.so.0 #4 0xb7c3b683 in sync_request_thread_cb (cFile=0xb6c40928) at camel-db.c:78 #5 0xb6bef17f in ?? () from /lib/libglib-2.0.so.0 #6 0xb79b9585 in start_thread () from /lib/i686/cmov/libpthread.so.0 #7 0xb6b122be in clone () from /lib/i686/cmov/libc.so.6 Thread 6 (Thread 0xb20fcb70 (LWP 16831)): #0 0xb80bc424 in __kernel_vsyscall () #1 0xb79bd0a5 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/i686/cmov/libpthread.so.0 #2 0xb6b9db6a in ?? ()
Bug#561330: [Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment
Could you please run Evolution from command line to see if there are any error messages printed? -- Yan -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org