Bug#632758: (False?) warning about problematic Seagate drives
I see the new message after updating the drivedb. Thank you. On Wed, Oct 19, 2011 at 11:33:39PM +0200, Christian Franke wrote: I changed the warning message accordingly (drivedb.h r3456). Run /usr/sbin/update-smart-drivedb to test. -- -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
I changed the warning message accordingly (drivedb.h r3456). Run /usr/sbin/update-smart-drivedb to test. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
I just heard back from Seagate support, who confirm there isn't an update for this drive. I'm double-confirming with them, but it sure sounds like they fixed the issue w/o bothing to change the version number :-( -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
Second confirmation from Seagate—my drive is not affected. -- -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
FYI, mail sent to 632...@bugs.debian.org does not reach me; you need to send to 632758-submit...@bugs.debian.org to reach me (or use my address directly, of course). I'm honestly not sure what Seagate has done. I doubt Seagate knows what Seagate has done. http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931NewLang=enHilite= now has a download finder https://apps1.seagate.com/downloads/request.html?userPreferredLocaleCookie=en_US_. That tells me that the drive needs a firmware update. Which gets me to http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951NewLang=en, but that tells me to first use the serial number check utility at http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931NewLang=en. Of course, you may note an interesting problem, as Seagate has now sent me in an infinite loop. Of course, the serial number check utility that *used* to be there https://apps1.seagate.com/rms_af_srl_chk/rms_af_serial_check_index.jsp says that the drive doesn't need an update. I'm emailing Seagate support to try and find what's up. Well, once I get past the 46-page web form, requesting information that's already a part of my account there. -- -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
According to http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951 the ST31000340AS with firmware SD15 is affected and should be updated to SD1A. Did Seagate actually fix this serious bug without changing the reported firmware version number? If this is the case the only thing we could do is to mention this fact in the warning text, see the SAMSUNG SpinPoint F4 EG drivedb entry for an example. You could add a local entry in /etc/smart_drivedb.h to suppress the warning. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#632758: (False?) warning about problematic Seagate drives
Package: smartmontools Version: 5.41+svn3365-1 Severity: normal File: /usr/sbin/smartctl smartctl (and smartd) both warn of problems with one of my hard drives, but when I plot the serial # into the Seagate check site https://apps1.seagate.com/rms_af_srl_chk/rms_af_serial_check_index.jsp, that site tells me No download available for this serial number. and No action required. If this is the CC/BSY/0GB (http://forums.seagate.com/t5/Barracuda-XT-Barracuda-Barracuda/Barracuda-7200-11-firmware-What-we-know/td-p/16763 and http://forums.seagate.com/t5/Barracuda-XT-Barracuda-Barracuda/ANNOUNCEMENT-Firmware-Recommendations-for-Barracuda-7200-11-ES-2/m-p/17140) issue, I'm pretty sure that Seagate is correct, and my drives are not affected. This drive was manufactured in Sep 2010, I believe, a year and a half after Seagate fixed that issue. # smartctl -i /dev/sdd smartctl 5.41 2011-06-09 r3365 [x86_64-linux-2.6.39-2-amd64] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Seagate Barracuda 7200.11 Device Model: ST31000340AS Serial Number:5QJ0SKEZ LU WWN Device Id: 5 000c50 0100d8c61 Firmware Version: SD15 User Capacity:1,000,204,886,016 bytes [1.00 TB] Sector Size: 512 bytes logical/physical Device is:In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is:Tue Jul 5 14:32:20 2011 EDT == WARNING: There are known problems with these drives, AND THIS FIRMWARE VERSION IS AFFECTED, see the following Seagate web pages: http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931 http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951 SMART support is: Available - device has SMART capability. SMART support is: Enabled -- Package-specific info: Output of /usr/share/bug/smartmontools: # CONFIG_IDE_TASK_IOCTL is not set -- System Information: Debian Release: wheezy/sid APT prefers testing APT policy: (500, 'testing'), (200, 'unstable'), (150, 'stable'), (100, 'experimental') Architecture: amd64 (x86_64) Kernel: Linux 2.6.39-2-amd64 (SMP w/8 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages smartmontools depends on: ii debianutils 4.0.2 Miscellaneous utilities specific t ii libc6 2.13-7 Embedded GNU C Library: Shared lib ii libcap-ng00.6.5-1+b1 An alternate POSIX capabilities li ii libgcc1 1:4.6.1-1 GCC support library ii libselinux1 2.0.98-1.1 SELinux runtime shared libraries ii libstdc++64.6.1-1GNU Standard C++ Library v3 ii lsb-base 3.2-27 Linux Standard Base 3.2 init scrip Versions of packages smartmontools recommends: ii bsd-mailx [mailx] 8.1.2-0.20100314cvs-1 simple mail user agent ii heirloom-mailx [ma 12.5-1feature-rich BSD mail(1) Versions of packages smartmontools suggests: pn gsmartcontrol none (no description available) pn smart-notifiernone (no description available) -- Configuration Files: /etc/default/smartmontools changed [not included] /etc/smartd.conf changed [not included] -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
