Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
Package: icedove Version: 17.0.7-1~deb7u1 Severity: normal Dear Maintainer, * I set up a blogs and news feed account on icedove, and then I wanted to import my feeds. I clicked on manage subscriptions, clicked import, and chose the .opml file. It appeared for a split second to be importing them, and then icedove quit. I tried this again several times in terminal with icedove in safemode, and I got a consistent output every time of Segmentation fault just as it terminates. I am still able to import feeds manually one by one, but this is impractical with as many feeds as I have. I could not find any way to stop this happening. I know that this was not an issue that I experienced with icedove 10.x and has only come with icedove 17.x. -- System Information: Debian Release: 7.1 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'proposed-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores) Locale: LANG=en_GB.utf8, LC_CTYPE=en_GB.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages icedove depends on: ii debianutils 4.3.2 ii fontconfig2.9.0-7.1 ii libasound21.0.25-4 ii libatk1.0-0 2.4.0-2 ii libc6 2.13-38 ii libcairo2 1.12.2-3 ii libdbus-1-3 1.6.8-1+deb7u1 ii libdbus-glib-1-2 0.100.2-1 ii libevent-2.0-52.0.19-stable-3 ii libffi5 3.0.10-3 ii libfontconfig12.9.0-7.1 ii libfreetype6 2.4.9-1.1 ii libgcc1 1:4.7.2-5 ii libgdk-pixbuf2.0-02.26.1-1 ii libglib2.0-0 2.33.12+really2.32.4-5 ii libgtk2.0-0 2.24.10-2 ii libhunspell-1.3-0 1.3.2-4 ii libjpeg8 8d-1 ii libnspr4 2:4.9.2-1 ii libnss3 2:3.14.3-1 ii libnss3-1d2:3.14.3-1 ii libpango1.0-0 1.30.0-1 ii libpixman-1-0 0.26.0-4 ii libsqlite3-0 3.7.13-1+deb7u1 ii libstartup-notification0 0.12-1 ii libstdc++64.7.2-5 ii libvpx1 1.1.0-1 ii libx11-6 2:1.5.0-1+deb7u1 ii libxext6 2:1.3.1-2+deb7u1 ii libxrender1 1:0.9.7-1+deb7u1 ii libxt61:1.1.3-1+deb7u1 ii psmisc22.19-1+deb7u1 ii zlib1g1:1.2.7.dfsg-13 Versions of packages icedove recommends: ii hunspell-en-us [hunspell-dictionary] 20070829-6 ii myspell-en-gb [myspell-dictionary]1:3.3.0-4 Versions of packages icedove suggests: ii fonts-lyx 2.0.3-3 ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1 -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
Hello, On Mon, Jul 08, 2013 at 09:29:51AM +0100, River wrote: Package: icedove Version: 17.0.7-1~deb7u1 Severity: normal Dear Maintainer, * I set up a blogs and news feed account on icedove, and then I wanted to import my feeds. I clicked on manage subscriptions, clicked import, and chose the .opml file. It appeared for a split second to be importing them, and then icedove quit. I tried this again several times in terminal with icedove in safemode, and I got a consistent output every time of Segmentation fault just as it terminates. I am still able to import feeds manually one by one, but this is impractical with as many feeds as I have. I could not find any way to stop this happening. I know that this was not an issue that I experienced with icedove 10.x and has only come with icedove 17.x. Can you please provide some logs so we can see more that's going on there? http://wiki.debian.org/Icedove#Debugging Thanks Carsten -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
Sorry I just realised that didn't seem to work properly, the output isn't very helpful, I'm not sure what I need to do to make it more so. On Mon 08 Jul 2013 11:17:10 BST, bugs wrote: On Mon 08 Jul 2013 10:18:19 BST, Carsten Schoenert wrote: Hello, On Mon, Jul 08, 2013 at 09:29:51AM +0100, River wrote: Package: icedove Version: 17.0.7-1~deb7u1 Severity: normal Dear Maintainer, * I set up a blogs and news feed account on icedove, and then I wanted to import my feeds. I clicked on manage subscriptions, clicked import, and chose the .opml file. It appeared for a split second to be importing them, and then icedove quit. I tried this again several times in terminal with icedove in safemode, and I got a consistent output every time of Segmentation fault just as it terminates. I am still able to import feeds manually one by one, but this is impractical with as many feeds as I have. I could not find any way to stop this happening. I know that this was not an issue that I experienced with icedove 10.x and has only come with icedove 17.x. Can you please provide some logs so we can see more that's going on there? http://wiki.debian.org/Icedove#Debugging Thanks Carsten -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
On Mon 08 Jul 2013 10:18:19 BST, Carsten Schoenert wrote: Hello, On Mon, Jul 08, 2013 at 09:29:51AM +0100, River wrote: Package: icedove Version: 17.0.7-1~deb7u1 Severity: normal Dear Maintainer, * I set up a blogs and news feed account on icedove, and then I wanted to import my feeds. I clicked on manage subscriptions, clicked import, and chose the .opml file. It appeared for a split second to be importing them, and then icedove quit. I tried this again several times in terminal with icedove in safemode, and I got a consistent output every time of Segmentation fault just as it terminates. I am still able to import feeds manually one by one, but this is impractical with as many feeds as I have. I could not find any way to stop this happening. I know that this was not an issue that I experienced with icedove 10.x and has only come with icedove 17.x. Can you please provide some logs so we can see more that's going on there? http://wiki.debian.org/Icedove#Debugging Thanks Carsten Warning: unrecognized command line flag -g
Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
On Mon, Jul 08, 2013 at 11:19:41AM +0100, bugs wrote: Sorry I just realised that didn't seem to work properly, the output isn't very helpful, I'm not sure what I need to do to make it more so. Mhh, I tought it's described in the wiki ... :/ If doesn't well enough then it would be goot to know there you have struggeld. But without any info what you have done or tryed to do it's quite impossible to help you. You need to install the debugging package of Icedove and the gdb of course. Then you have to start icedove and log the output as described in the wiki. Regards Carsten -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#715332: icedove: when importing feeds quit icedove with segmentation fault
Hello, please don't do top posting! https://wiki.debian.org/FAQsFromDebianUser#What_is_top-posting_.28and_why_shouldn.27t_I_do_it.29.3F On Mon, Jul 08, 2013 at 12:45:09PM +0100, bugs wrote: Ah i realised what i did wrong, I kept on trying to do it using the advice for stable. I am using stable, but stable-updates updated icedove to 17.x so it wasn't working. Good point! With the release of Icedove in stable-security the wiki isn't so clear, I will rewrite this specific part. I've attached the output and also did the backtrace. is this what is needed? Yes, mostly the gdb backtrace is enough to start. As far as I can see there is a file missing. But please compress the logfile next time as written in the wiki. 8 --- Program received signal SIGSEGV, Segmentation fault. NS_MsgHashIfNecessary (name=...) at nsMsgUtils.cpp:444 444 nsMsgUtils.cpp: No such file or directory. --- 8 Probably a missing file handler, we will look at it. Thanks! Regards Carsten -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
