Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238

2013-07-15 Thread Mark J. Small
On July 14, 2013, Brian Potkin wrote:
 Hello Mark,
 
 Thank you for your detailed report.
 
 On Sat 13 Jul 2013 at 11:38:00 -0300, Mark Small wrote:
  After upgrading my print server to Wheezy, I've had a lot of problems
  printing on my Lexmark E238 laser printer.
  
   When printing from a linux client, it will
  
  sometimes print just the top corner zoomed to fill the whole page.  This
  happens roughly half of the time, and only on the first page of a multi
  page print job. Otherwise it prints properly.  I'm using the pcl5
  driver. (Generic PCL 5 Printer Foomatic/ljet3).
 
 My first thought here was - why isn't the recommended pxlmono driver
 being used? It may not be important in the light of what is said later.
 

Okay, so I've done some more troubleshooting.  I've changed the CUPS driver to 
the recommended PXLMONO driver.  I've also reset the printer to factory 
defaults.  I'm still in the sometimes works category, except that its a little 
worse.  

From Windows, usign the E238 (MS) driver, when it fails, it spits out  pages 
and pages of garbage, starting with some comments.

From Linux, when it fails it now spits out pages of PCL source code starting 
with 

PJL ENTER LANGUAGE = PCLXL


   If I print from a Windows box using direct/raw access (with the
  
  Lexmark driver specifically for this printer), I get page after page of
  gobbledegook (probably PCL6 source code.)
 
 The E238 has a PCL interpreter, so this shouldn't happen. Right?
 

That's my understanding.

 
 How is the server connected to the printer?
 

It's connected by USB.



 
 Is testing using unstable a possibility for you?
 
 Regards,
 
 Brian.


That would be tricky, as this is a mission critical box for my small business.  
It runs my internal email server, web server, NFS, Samba, and a bunch of other 
stuff that I don't want to mess up.

After some more web searching, I've found some Ubuntu bugs that are similar 
(1184597, 872483).  Both seem to resolved by playing with a usb-no-reattach 
option within lpadman.  I'll try that and report back.

-- 


Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238

2013-07-14 Thread Bastien ROUCARIES
On Sat, Jul 13, 2013 at 4:38 PM, Mark Small msm...@eastlink.ca wrote:
 Package: cups
 Version: 1.5.3-5
 Severity: normal

 Dear Maintainer,

 After upgrading my print server to Wheezy, I've had a lot of problems printing
 on my Lexmark E238 laser printer.

Do you means it is a regression ?

If so, it will be easier to debug

  When printing from a linux client, it will
 sometimes print just the top corner zoomed to fill the whole page.  This
 happens roughly half of the time, and only on the first page of a multi page
 print job. Otherwise it prints properly.  I'm using the pcl5 driver.
 (Generic PCL 5 Printer Foomatic/ljet3).


  If I print from a Windows box using direct/raw access (with the
 Lexmark driver specifically for this printer), I get page after page of
 gobbledegook (probably PCL6 source code.)

 If I set a windows machine to print using a generic postscript driver, it acts
 the same as a linux client.  It sometimes works, but sometimes prints the
 first page zoomed way in.


 Given the symptoms, it seems to me that the printer isn't being properly
 initialized.  It doesn't recognise PCL6, and sometimes gets the resolution
 wrong using PCL 5.

 Does anyone have any ideas?  I'd really like to have reliable printing again
 before Jessie comes out.

 Mark


 -- System Information:
 Debian Release: 7.1
   APT prefers stable
   APT policy: (500, 'stable')
 Architecture: armel (armv5tel)

 Kernel: Linux 3.2.0-4-kirkwood
 Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8)
 Shell: /bin/sh linked to /bin/bash

 Versions of packages cups depends on:
 ii  adduser3.113+nmu3
 ii  bc 1.06.95-2
 ii  cups-client1.5.3-5
 ii  cups-common1.5.3-5
 ii  cups-filters   1.0.18-2.1
 ii  cups-ppdc  1.5.3-5
 ii  debconf [debconf-2.0]  1.5.49
 ii  dpkg   1.16.10
 ii  ghostscript9.05~dfsg-6.3
 ii  libavahi-client3   0.6.31-2
 ii  libavahi-common3   0.6.31-2
 ii  libc-bin   2.13-38
 ii  libc6  2.13-38
 ii  libcups2   1.5.3-5
 ii  libcupscgi11.5.3-5
 ii  libcupsimage2  1.5.3-5
 ii  libcupsmime1   1.5.3-5
 ii  libcupsppdc1   1.5.3-5
 ii  libdbus-1-31.6.8-1+deb7u1
 ii  libgcc11:4.7.2-5
 ii  libgnutls262.12.20-7
 ii  libgssapi-krb5-2   1.10.1+dfsg-5+deb7u1
 ii  libkrb5-3  1.10.1+dfsg-5+deb7u1
 pn  libldap-2.4-2  none
 ii  libpam0g   1.1.3-7.1
 ii  libpaper1  1.1.24+nmu2
 ii  libslp11.2.1-9
 ii  libstdc++6 4.7.2-5
 ii  libusb-1.0-0   2:1.0.11-1
 ii  lsb-base   4.1+Debian8+deb7u1
 ii  poppler-utils  0.18.4-6
 ii  procps 1:3.3.3-3
 ii  ssl-cert   1.0.32

 Versions of packages cups recommends:
 ii  avahi-daemon   0.6.31-2
 ii  colord 0.1.21-1
 ii  foomatic-filters   4.0.17-1
 ii  ghostscript-cups   9.05~dfsg-6.3
 ii  printer-driver-gutenprint  5.2.9-1

 Versions of packages cups suggests:
 ii  cups-bsd   1.5.3-5
 pn  cups-pdf   none
 ii  foomatic-db20120523-1
 ii  hplip  3.12.6-3.1
 ii  printer-driver-hpcups  3.12.6-3.1
 ii  smbclient  2:3.6.6-6
 ii  udev   175-7.2

 -- debconf information:
   cupsys/raw-print: true
   cupsys/backend: ipp, ipp14, lpd, socket, usb, snmp, dnssd


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Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238

2013-07-14 Thread Brian Potkin
Hello Mark,

Thank you for your detailed report.


On Sat 13 Jul 2013 at 11:38:00 -0300, Mark Small wrote:

 After upgrading my print server to Wheezy, I've had a lot of problems printing
 on my Lexmark E238 laser printer. 
 
  When printing from a linux client, it will 
 sometimes print just the top corner zoomed to fill the whole page.  This 
 happens roughly half of the time, and only on the first page of a multi page 
 print job. Otherwise it prints properly.  I'm using the pcl5 driver.
 (Generic PCL 5 Printer Foomatic/ljet3).

My first thought here was - why isn't the recommended pxlmono driver
being used? It may not be important in the light of what is said later.
 
  If I print from a Windows box using direct/raw access (with the 
 Lexmark driver specifically for this printer), I get page after page of 
 gobbledegook (probably PCL6 source code.)

The E238 has a PCL interpreter, so this shouldn't happen. Right?
 
 If I set a windows machine to print using a generic postscript driver, it acts
 the same as a linux client.  It sometimes works, but sometimes prints the
 first page zoomed way in.

The E238 also has a Postscript interpreter and it appears to work.
 
 Given the symptoms, it seems to me that the printer isn't being properly 
 initialized.  It doesn't recognise PCL6, and sometimes gets the resolution 
 wrong using PCL 5.

The last two examples only use CUPS to transport the raw data to the
printer. There is no filtering.

How is the server connected to the printer?

 Does anyone have any ideas?  I'd really like to have reliable printing again 
 before Jessie comes out.

Is testing using unstable a possibility for you?

Regards,

Brian.


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Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238

2013-07-13 Thread Mark Small
Package: cups
Version: 1.5.3-5
Severity: normal

Dear Maintainer,

After upgrading my print server to Wheezy, I've had a lot of problems printing
on my Lexmark E238 laser printer. 

 When printing from a linux client, it will 
sometimes print just the top corner zoomed to fill the whole page.  This 
happens roughly half of the time, and only on the first page of a multi page 
print job. Otherwise it prints properly.  I'm using the pcl5 driver.
(Generic PCL 5 Printer Foomatic/ljet3).


 If I print from a Windows box using direct/raw access (with the 
Lexmark driver specifically for this printer), I get page after page of 
gobbledegook (probably PCL6 source code.)

If I set a windows machine to print using a generic postscript driver, it acts
the same as a linux client.  It sometimes works, but sometimes prints the
first page zoomed way in.


Given the symptoms, it seems to me that the printer isn't being properly 
initialized.  It doesn't recognise PCL6, and sometimes gets the resolution 
wrong using PCL 5.

Does anyone have any ideas?  I'd really like to have reliable printing again 
before Jessie comes out.

Mark


-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: armel (armv5tel)

Kernel: Linux 3.2.0-4-kirkwood
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser3.113+nmu3
ii  bc 1.06.95-2
ii  cups-client1.5.3-5
ii  cups-common1.5.3-5
ii  cups-filters   1.0.18-2.1
ii  cups-ppdc  1.5.3-5
ii  debconf [debconf-2.0]  1.5.49
ii  dpkg   1.16.10
ii  ghostscript9.05~dfsg-6.3
ii  libavahi-client3   0.6.31-2
ii  libavahi-common3   0.6.31-2
ii  libc-bin   2.13-38
ii  libc6  2.13-38
ii  libcups2   1.5.3-5
ii  libcupscgi11.5.3-5
ii  libcupsimage2  1.5.3-5
ii  libcupsmime1   1.5.3-5
ii  libcupsppdc1   1.5.3-5
ii  libdbus-1-31.6.8-1+deb7u1
ii  libgcc11:4.7.2-5
ii  libgnutls262.12.20-7
ii  libgssapi-krb5-2   1.10.1+dfsg-5+deb7u1
ii  libkrb5-3  1.10.1+dfsg-5+deb7u1
pn  libldap-2.4-2  none
ii  libpam0g   1.1.3-7.1
ii  libpaper1  1.1.24+nmu2
ii  libslp11.2.1-9
ii  libstdc++6 4.7.2-5
ii  libusb-1.0-0   2:1.0.11-1
ii  lsb-base   4.1+Debian8+deb7u1
ii  poppler-utils  0.18.4-6
ii  procps 1:3.3.3-3
ii  ssl-cert   1.0.32

Versions of packages cups recommends:
ii  avahi-daemon   0.6.31-2
ii  colord 0.1.21-1
ii  foomatic-filters   4.0.17-1
ii  ghostscript-cups   9.05~dfsg-6.3
ii  printer-driver-gutenprint  5.2.9-1

Versions of packages cups suggests:
ii  cups-bsd   1.5.3-5
pn  cups-pdf   none
ii  foomatic-db20120523-1
ii  hplip  3.12.6-3.1
ii  printer-driver-hpcups  3.12.6-3.1
ii  smbclient  2:3.6.6-6
ii  udev   175-7.2

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, ipp14, lpd, socket, usb, snmp, dnssd


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