Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238
On July 14, 2013, Brian Potkin wrote: Hello Mark, Thank you for your detailed report. On Sat 13 Jul 2013 at 11:38:00 -0300, Mark Small wrote: After upgrading my print server to Wheezy, I've had a lot of problems printing on my Lexmark E238 laser printer. When printing from a linux client, it will sometimes print just the top corner zoomed to fill the whole page. This happens roughly half of the time, and only on the first page of a multi page print job. Otherwise it prints properly. I'm using the pcl5 driver. (Generic PCL 5 Printer Foomatic/ljet3). My first thought here was - why isn't the recommended pxlmono driver being used? It may not be important in the light of what is said later. Okay, so I've done some more troubleshooting. I've changed the CUPS driver to the recommended PXLMONO driver. I've also reset the printer to factory defaults. I'm still in the sometimes works category, except that its a little worse. From Windows, usign the E238 (MS) driver, when it fails, it spits out pages and pages of garbage, starting with some comments. From Linux, when it fails it now spits out pages of PCL source code starting with PJL ENTER LANGUAGE = PCLXL If I print from a Windows box using direct/raw access (with the Lexmark driver specifically for this printer), I get page after page of gobbledegook (probably PCL6 source code.) The E238 has a PCL interpreter, so this shouldn't happen. Right? That's my understanding. How is the server connected to the printer? It's connected by USB. Is testing using unstable a possibility for you? Regards, Brian. That would be tricky, as this is a mission critical box for my small business. It runs my internal email server, web server, NFS, Samba, and a bunch of other stuff that I don't want to mess up. After some more web searching, I've found some Ubuntu bugs that are similar (1184597, 872483). Both seem to resolved by playing with a usb-no-reattach option within lpadman. I'll try that and report back. --
Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238
On Sat, Jul 13, 2013 at 4:38 PM, Mark Small msm...@eastlink.ca wrote: Package: cups Version: 1.5.3-5 Severity: normal Dear Maintainer, After upgrading my print server to Wheezy, I've had a lot of problems printing on my Lexmark E238 laser printer. Do you means it is a regression ? If so, it will be easier to debug When printing from a linux client, it will sometimes print just the top corner zoomed to fill the whole page. This happens roughly half of the time, and only on the first page of a multi page print job. Otherwise it prints properly. I'm using the pcl5 driver. (Generic PCL 5 Printer Foomatic/ljet3). If I print from a Windows box using direct/raw access (with the Lexmark driver specifically for this printer), I get page after page of gobbledegook (probably PCL6 source code.) If I set a windows machine to print using a generic postscript driver, it acts the same as a linux client. It sometimes works, but sometimes prints the first page zoomed way in. Given the symptoms, it seems to me that the printer isn't being properly initialized. It doesn't recognise PCL6, and sometimes gets the resolution wrong using PCL 5. Does anyone have any ideas? I'd really like to have reliable printing again before Jessie comes out. Mark -- System Information: Debian Release: 7.1 APT prefers stable APT policy: (500, 'stable') Architecture: armel (armv5tel) Kernel: Linux 3.2.0-4-kirkwood Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages cups depends on: ii adduser3.113+nmu3 ii bc 1.06.95-2 ii cups-client1.5.3-5 ii cups-common1.5.3-5 ii cups-filters 1.0.18-2.1 ii cups-ppdc 1.5.3-5 ii debconf [debconf-2.0] 1.5.49 ii dpkg 1.16.10 ii ghostscript9.05~dfsg-6.3 ii libavahi-client3 0.6.31-2 ii libavahi-common3 0.6.31-2 ii libc-bin 2.13-38 ii libc6 2.13-38 ii libcups2 1.5.3-5 ii libcupscgi11.5.3-5 ii libcupsimage2 1.5.3-5 ii libcupsmime1 1.5.3-5 ii libcupsppdc1 1.5.3-5 ii libdbus-1-31.6.8-1+deb7u1 ii libgcc11:4.7.2-5 ii libgnutls262.12.20-7 ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1 ii libkrb5-3 1.10.1+dfsg-5+deb7u1 pn libldap-2.4-2 none ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp11.2.1-9 ii libstdc++6 4.7.2-5 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian8+deb7u1 ii poppler-utils 0.18.4-6 ii procps 1:3.3.3-3 ii ssl-cert 1.0.32 Versions of packages cups recommends: ii avahi-daemon 0.6.31-2 ii colord 0.1.21-1 ii foomatic-filters 4.0.17-1 ii ghostscript-cups 9.05~dfsg-6.3 ii printer-driver-gutenprint 5.2.9-1 Versions of packages cups suggests: ii cups-bsd 1.5.3-5 pn cups-pdf none ii foomatic-db20120523-1 ii hplip 3.12.6-3.1 ii printer-driver-hpcups 3.12.6-3.1 ii smbclient 2:3.6.6-6 ii udev 175-7.2 -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, ipp14, lpd, socket, usb, snmp, dnssd -- To UNSUBSCRIBE, email to debian-printing-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/20130713143800.28874.68018.reportbug@qbranch -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238
Hello Mark, Thank you for your detailed report. On Sat 13 Jul 2013 at 11:38:00 -0300, Mark Small wrote: After upgrading my print server to Wheezy, I've had a lot of problems printing on my Lexmark E238 laser printer. When printing from a linux client, it will sometimes print just the top corner zoomed to fill the whole page. This happens roughly half of the time, and only on the first page of a multi page print job. Otherwise it prints properly. I'm using the pcl5 driver. (Generic PCL 5 Printer Foomatic/ljet3). My first thought here was - why isn't the recommended pxlmono driver being used? It may not be important in the light of what is said later. If I print from a Windows box using direct/raw access (with the Lexmark driver specifically for this printer), I get page after page of gobbledegook (probably PCL6 source code.) The E238 has a PCL interpreter, so this shouldn't happen. Right? If I set a windows machine to print using a generic postscript driver, it acts the same as a linux client. It sometimes works, but sometimes prints the first page zoomed way in. The E238 also has a Postscript interpreter and it appears to work. Given the symptoms, it seems to me that the printer isn't being properly initialized. It doesn't recognise PCL6, and sometimes gets the resolution wrong using PCL 5. The last two examples only use CUPS to transport the raw data to the printer. There is no filtering. How is the server connected to the printer? Does anyone have any ideas? I'd really like to have reliable printing again before Jessie comes out. Is testing using unstable a possibility for you? Regards, Brian. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#716843: cups: CUPS doesn't properly initialize Lexmark E238
Package: cups Version: 1.5.3-5 Severity: normal Dear Maintainer, After upgrading my print server to Wheezy, I've had a lot of problems printing on my Lexmark E238 laser printer. When printing from a linux client, it will sometimes print just the top corner zoomed to fill the whole page. This happens roughly half of the time, and only on the first page of a multi page print job. Otherwise it prints properly. I'm using the pcl5 driver. (Generic PCL 5 Printer Foomatic/ljet3). If I print from a Windows box using direct/raw access (with the Lexmark driver specifically for this printer), I get page after page of gobbledegook (probably PCL6 source code.) If I set a windows machine to print using a generic postscript driver, it acts the same as a linux client. It sometimes works, but sometimes prints the first page zoomed way in. Given the symptoms, it seems to me that the printer isn't being properly initialized. It doesn't recognise PCL6, and sometimes gets the resolution wrong using PCL 5. Does anyone have any ideas? I'd really like to have reliable printing again before Jessie comes out. Mark -- System Information: Debian Release: 7.1 APT prefers stable APT policy: (500, 'stable') Architecture: armel (armv5tel) Kernel: Linux 3.2.0-4-kirkwood Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages cups depends on: ii adduser3.113+nmu3 ii bc 1.06.95-2 ii cups-client1.5.3-5 ii cups-common1.5.3-5 ii cups-filters 1.0.18-2.1 ii cups-ppdc 1.5.3-5 ii debconf [debconf-2.0] 1.5.49 ii dpkg 1.16.10 ii ghostscript9.05~dfsg-6.3 ii libavahi-client3 0.6.31-2 ii libavahi-common3 0.6.31-2 ii libc-bin 2.13-38 ii libc6 2.13-38 ii libcups2 1.5.3-5 ii libcupscgi11.5.3-5 ii libcupsimage2 1.5.3-5 ii libcupsmime1 1.5.3-5 ii libcupsppdc1 1.5.3-5 ii libdbus-1-31.6.8-1+deb7u1 ii libgcc11:4.7.2-5 ii libgnutls262.12.20-7 ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1 ii libkrb5-3 1.10.1+dfsg-5+deb7u1 pn libldap-2.4-2 none ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp11.2.1-9 ii libstdc++6 4.7.2-5 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian8+deb7u1 ii poppler-utils 0.18.4-6 ii procps 1:3.3.3-3 ii ssl-cert 1.0.32 Versions of packages cups recommends: ii avahi-daemon 0.6.31-2 ii colord 0.1.21-1 ii foomatic-filters 4.0.17-1 ii ghostscript-cups 9.05~dfsg-6.3 ii printer-driver-gutenprint 5.2.9-1 Versions of packages cups suggests: ii cups-bsd 1.5.3-5 pn cups-pdf none ii foomatic-db20120523-1 ii hplip 3.12.6-3.1 ii printer-driver-hpcups 3.12.6-3.1 ii smbclient 2:3.6.6-6 ii udev 175-7.2 -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, ipp14, lpd, socket, usb, snmp, dnssd -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org