Bug#776563: claws-mail: Content loss when printing mails with long lines
Package: claws-mail Version: 3.11.1-3 Followup-For: Bug #776563 Dear Maintainer, yesterday I did a fresh clean install (8.0), with standart system , printserver , ssh-server and LXDE options in tasksel. Besides configuring the printer in cups and set claws-mail to my account data i left all default settings.Localisation is German. Again I tried to print an email with on line of text containing 99 characters a second line containing 71 characters. Again the result was that the first 72 characters of the first line are missing, the line containig 71 chars was printed as expected. I saved this email as a textfile, printed via commandline and both lines were printed normally. WANTED ! Mr. Claws Printbug Dead ,not alive ! 100.- Euros Reward I want this Guy dead an I seriously will donate 100 Euros to anyone who may fix the Problem. Regards , Holger -- System Information: Debian Release: 8.0 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 3.16.0-4-amd64 (SMP w/2 CPU cores) Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages claws-mail depends on: ii libarchive13 3.1.2-11 ii libassuan0 2.1.2-2 ii libatk1.0-0 2.14.0-1 ii libc62.19-18 ii libcairo21.14.0-2.1 ii libcompfaceg11:1.5.2-5 ii libdb5.3 5.3.28-9 ii libdbus-1-3 1.8.16-1 ii libdbus-glib-1-2 0.102-1 ii libenchant1c2a 1.6.0-10.1 ii libetpan17 1.5-2 ii libfontconfig1 2.11.0-6.3 ii libfreetype6 2.5.2-3 ii libgdk-pixbuf2.0-0 2.31.1-2+b1 ii libglib2.0-0 2.42.1-1 ii libgnutls-deb0-283.3.8-6 ii libgpg-error01.17-3 ii libgpgme11 1.5.1-6 ii libgtk2.0-0 2.24.25-3 ii libice6 2:1.0.9-1+b1 ii libldap-2.4-22.4.40+dfsg-1 ii liblockfile1 1.09-6 ii libpango-1.0-0 1.36.8-3 ii libpangocairo-1.0-0 1.36.8-3 ii libpangoft2-1.0-01.36.8-3 ii libpisock9 0.12.5-dfsg-1 ii libsasl2-2 2.1.26.dfsg1-13 ii libsm6 2:1.2.2-1+b1 ii xdg-utils1.1.0~rc1+git20111210-7.4 ii zlib1g 1:1.2.8.dfsg-2+b1 Versions of packages claws-mail recommends: ii aspell-de [aspell-dictionary] 20131206-5 ii aspell-de-alt [aspell-dictionary] 1:2-28 ii aspell-en [aspell-dictionary] 7.1-0-1.1 ii claws-mail-i18n3.11.1-3 ii xfonts-100dpi 1:1.0.3 ii xfonts-75dpi 1:1.0.3 Versions of packages claws-mail suggests: pn claws-mail-doc none pn claws-mail-tools none pn gedit | kwrite | mousepad | nedit none ii iceweasel [www-browser]31.6.0esr-1 ii w3m [www-browser] 0.5.3-19 -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#776563: (claws-mail: Content loss when printing mails with long lines)
More Info : I started claws from commandline with --debug . The following is some output produced when I printed a message with a long line. I can see some Error, failed and could not read in the output but I am not able to use this information to eliminate the bug. Any help would be really apreciated. Best Regards , Holger imap.c:1518:message 582 has been already fully cached. message/rfc822 (offset:0 length:1732 encoding: 6) text/plain (offset:1560 length:172 encoding: 0) textview.c:713:TIMING textview_add_part : 0s000ms textview.c:1170:Viewing text content of type: plain (length: 172) textview.c:819:TIMING textview_add_part : 0s001ms textview.c:836:TIMING recursive_add_parts : 0s001ms textview.c:882:TIMING recursive_add_parts : 0s001ms textview.c:653:TIMING textview_show_part : 0s001ms (claws-mail:1087): GLib-GObject-CRITICAL **: g_object_ref: assertion 'G_IS_OBJECT (object)' failed printing.c:214:Printing: Could not read page setup from key file printing.c:887:Preparing print job... printing.c:1353:Error generating attribute list. printing.c:977:Starting print job... printing.c:1163:Sent page 1 to printer printing.c:318:printing_print finished messageview.c:1599:destroy messageview hooks.c:90:unregisted hook 3 in 'msginfo_update' imap.c:533:locking session 0x10a00f0 (0) imap-thread.c:1023:imap noop - begin imap-thread.c:393:found imap 0x1084e50 imap-thread.c:393:found imap 0x1084e50 [11:34:47] IMAP4 141 NOOP [11:34:48] IMAP4 141 OK NOOP completed. imap-thread.c:1009:imap noop run - end 0 imap-thread.c:409:generic_cb -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#776563: (claws-mail: Content loss when printing mails with long lines)
Hi Holger, On Thu, Apr 30, 2015 at 11:55:43AM +0200, Holger Schmitt wrote: More Info : I started claws from commandline with --debug . The following is some output produced when I printed a message with a long line. I can see some Error, failed and could not read in the output but I am not able to use this information to eliminate the bug. Output is normal, though the failed assertion error should be fixed, probably tonight. Any help would be really apreciated. The bug is not in claws-mail, as discussed in earlier messages, if you don't want to workaround it by changing the default font in Claws Mail you can simply: # apt-get remove --purge fonts-dejavu-core And it should work again. This of course also changes default font, because the buggy monospace font is removed :) Best Regards , Holger regards, -- Ricardo Mones ~ The world will end in 5 minutes. Please log out.Unknown signature.asc Description: Digital signature
Bug#776563: claws-mail: Content loss when printing mails with long lines
On Wednesday, Apr 22 2015 at 11:26 UTC+2, Mista Spock wrote: Dear Manolo, dear Ricardo, I am experiencing the same Problem, using claws-mail on a recent Jessie install. I have been testing a little and found that on a long line with more then 72 characters, the first 72 characters are lost when printing. All following chars of this long line are printed. Printing text with long lines from command line works fine for me. Same as printing text from any Browser.I checked the font-setting in claws as advised, those are default the settings. Since i didn't change the default, i am not sure if these settings trigger the bug. Any help would be apreciated. Thanks and best regards, Holger Dear Holger, Please, try this: enable different font for printing from Configuration-Preferences-Display-Fonts. It worked for me even if the default font (monospace 9) is used. Best Regards, -- Manolo Díaz -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#776563: claws-mail: Content loss when printing mails with long lines
Dear Manolo, dear Ricardo, I am experiencing the same Problem, using claws-mail on a recent Jessie install. I have been testing a little and found that on a long line with more then 72 characters, the first 72 characters are lost when printing. All following chars of this long line are printed. Printing text with long lines from command line works fine for me. Same as printing text from any Browser.I checked the font-setting in claws as advised, those are default the settings. Since i didn't change the default, i am not sure if these settings trigger the bug. Any help would be apreciated. Thanks and best regards, Holger -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#776563: claws-mail: Content loss when printing mails with long lines
On Thursday, Feb 5 2015 at 12:58 UTC+1, Ricardo Mones wrote: Control: tags -1 moreinfo Hi Manolo, On Thu, Jan 29, 2015 at 11:32:41AM +0100, Manolo Díaz wrote: Package: claws-mail Version: 3.11.1-3 Severity: normal Tags: upstream Dear Maintainer, When printing mails with long lines, part of its content is lost. Print Preview works fine though. I think it's easier to understand the problem with a picture, so there are images attached. Version 3.11.1-65-gd8a6df from hydra.debian.net is also tested: the same problem. I've been not able to reproduce this on a wheezy system using also git version when printing content to a PDF, so my bet is something is wrong with the printing system, not with Claws Mail. Are you using an up to date CUPS installation? Do you have any custom setting which may affect printing? Have you tested printing text with long paragraphs in other applications or text editors? thanks in advance, Hi Ricardo, Yes, I did a simple test printing the same text using an editor (geany) before sending the report: no line was truncated. I've been playing for a while with claws-mail settings and I've found that triggering the bug depends on font configuration. Ricardo, could you please try the following font setting [1]? Message: monospace 10 Enable Derive small and bold fonts from Folder and Message List fonts Disable Use different font for printing [1] The default claws-mail font configuration, if I'm not wrong. Thanks, -- Manolo Díaz -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#776563: claws-mail: Content loss when printing mails with long lines
Control: tags -1 moreinfo Hi Manolo, On Thu, Jan 29, 2015 at 11:32:41AM +0100, Manolo Díaz wrote: Package: claws-mail Version: 3.11.1-3 Severity: normal Tags: upstream Dear Maintainer, When printing mails with long lines, part of its content is lost. Print Preview works fine though. I think it's easier to understand the problem with a picture, so there are images attached. Version 3.11.1-65-gd8a6df from hydra.debian.net is also tested: the same problem. I've been not able to reproduce this on a wheezy system using also git version when printing content to a PDF, so my bet is something is wrong with the printing system, not with Claws Mail. Are you using an up to date CUPS installation? Do you have any custom setting which may affect printing? Have you tested printing text with long paragraphs in other applications or text editors? thanks in advance, -- Ricardo Mones ~ RTFM - Read The Manual (The 'F' is silent). Usually a very good idea. Bjarne Stroustrup signature.asc Description: Digital signature
Bug#776563: claws-mail: Content loss when printing mails with long lines
Package: claws-mail Version: 3.11.1-3 Severity: normal Tags: upstream Dear Maintainer, When printing mails with long lines, part of its content is lost. Print Preview works fine though. I think it's easier to understand the problem with a picture, so there are images attached. Version 3.11.1-65-gd8a6df from hydra.debian.net is also tested: the same problem. Best Regards, Manolo Díaz -- System Information: Debian Release: 8.0 APT prefers testing APT policy: (500, 'testing') Architecture: amd64 (x86_64) Kernel: Linux 3.18.4+ (SMP w/2 CPU cores) Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: sysvinit (via /sbin/init) Versions of packages claws-mail depends on: ii libarchive13 3.1.2-10 ii libassuan0 2.1.2-2 ii libatk1.0-0 2.14.0-1 ii libc62.19-13 ii libcairo21.14.0-2.1 ii libcompfaceg11:1.5.2-5 ii libdb5.3 5.3.28-7~deb8u1 ii libdbus-1-3 1.8.12-3 ii libdbus-glib-1-2 0.102-1 ii libenchant1c2a 1.6.0-10.1 ii libetpan17 1.5-2 ii libfontconfig1 2.11.0-6.3 ii libfreetype6 2.5.2-2 ii libgdk-pixbuf2.0-0 2.31.1-2+b1 ii libglib2.0-0 2.42.1-1 ii libgnutls-deb0-283.3.8-5 ii libgpg-error01.17-3 ii libgpgme11 1.5.1-6 ii libgtk2.0-0 2.24.25-1 ii libice6 2:1.0.9-1+b1 ii libldap-2.4-22.4.40-3 ii liblockfile1 1.09-6 ii libpango-1.0-0 1.36.8-3 ii libpangocairo-1.0-0 1.36.8-3 ii libpangoft2-1.0-01.36.8-3 ii libpisock9 0.12.5-dfsg-1 ii libsasl2-2 2.1.26.dfsg1-12 ii libsm6 2:1.2.2-1+b1 ii xdg-utils1.1.0~rc1+git20111210-7.3 ii zlib1g 1:1.2.8.dfsg-2+b1 Versions of packages claws-mail recommends: ii aspell-en [aspell-dictionary] 7.1-0-1.1 ii aspell-es [aspell-dictionary] 1.11-9 ii claws-mail-i18n 3.11.1-3 pn xfonts-100dpi | xfonts-75dpi | xfonts-100dpi-transcoded | xfontsnone Versions of packages claws-mail suggests: pn claws-mail-doc none pn claws-mail-tools none ii iceweasel [www-browser] 31.4.0esr-1 ii links [www-browser] 2.8-2+b3 ii lynx-cur [www-browser] 2.8.9dev1-2+b1 ii mousepad 0.3.0-2 -- no debconf information
