Bug#820026: icedove crashes suddenly

[bucheron]

Hi there,

Icedove is still crashing each time I abort writing a new email without saving.
The session close, every programs close as well.
It's also happening when saving debian conf files.

+++

Buch'


> Envoyé: mercredi 31 août 2016 à 18:14
> De: "Carsten Schoenert" 
> À: Bucheron 
> Cc: 820...@bugs.debian.org
> Objet: Re: Bug#820026: icedove crashes suddenly
>
> Hello Bucheron,
> 
> Am 31.08.2016 um 17:32 schrieb Bucheron:
> > Hi there,
> > 
> > I'm also triying to understand whats happening with Icedove crashingg.
> > I  can say, it always crashes when i abort writing a new email whithout 
> > saving. It always crash de system, close all the apps and come back to 
> > debian session login.
> > 
> > I hope this message will appear in the thread.
> 
> only if you include the bug address as well to the recipients. :)
> 
> We need a gdb log also to concatenate the the described behaviour with a
> backtrace.
> 
> -- 
> Regards
> Carsten Schoenert
>

Bug#820026: icedove crashes suddenly

[Carsten Schoenert]

Hello Bucheron,

Am 31.08.2016 um 17:32 schrieb Bucheron:
> Hi there,
> 
> I'm also triying to understand whats happening with Icedove crashingg.
> I  can say, it always crashes when i abort writing a new email whithout 
> saving. It always crash de system, close all the apps and come back to 
> debian session login.
> 
> I hope this message will appear in the thread.

only if you include the bug address as well to the recipients. :)

We need a gdb log also to concatenate the the described behaviour with a
backtrace.

-- 
Regards
Carsten Schoenert

Bug#820026: icedove crashes suddenly

[Carsten Schoenert]

Hello John,

Am 26.07.2016 um 10:50 schrieb John Winters:
> At the risk of adding little more than a me too...
> 
> I too find that Icedove 4.5 just closes inexplicably several times an
> hour.  I've struggled to find any particular way I can trigger it to
> happen, but without success.  Generally one click on an e-mail to read
> it, and Icedove just shuts down.  After re-starting, the same e-mail can
> be read without difficulty.

that's the problem, we haven't found a way until now to reproduce the
various segfaults so we can't really investigate here.

But there should be some typical segfaults or typical components there
icedove is crashing (like the JS garbage collector, or imap or what
else). All these reports should then be reported upstream, ideally by
the reporter itself as we would only act as MIT.
Any help in investigating the gdb log is appreciated!

> Perhaps however these reports should be switched to a separate ticket,
> since they more than likely relate to a completely different problem.

I've tried to use some usertagging to get the actual reports in a view.

https://bugs.debian.org/cgi-bin/pkgreport.cgi?tag=id-crash-45.1.0;users=c.schoen...@t-online.de

There are probably some reports missing in the view.

-- 
Regards
Carsten Schoenert

Bug#820026: icedove crashes suddenly

[John Winters]

At the risk of adding little more than a me too...

I too find that Icedove 4.5 just closes inexplicably several times an
hour.  I've struggled to find any particular way I can trigger it to
happen, but without success.  Generally one click on an e-mail to read
it, and Icedove just shuts down.  After re-starting, the same e-mail can
be read without difficulty.

Perhaps however these reports should be switched to a separate ticket,
since they more than likely relate to a completely different problem.

John



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Bug#820026: icedove crashes suddenly

[jathan]

Am 21.06.2016 um 07:49 schrieb Laurent:
> I have a problem those days with Icedove : when running (writting an 
> email, searching in a list or any simple operation), it crashes. This >
never happened before.
>

I do have the same issue. It have been happening since the beginning
when I start to use Debian Jessie, but crashes were less common. Now
with the latest icedove version 1:45.1.0-1~deb8u1, the crashes occurs
during all the time that I am using Icedove. For me it happens randomly
when clicking on any mail, about 5-10 times everyday. After
starting icedove again, there's no problem when opening the mail clicked
on before.

The installed addons are enigmail and iceowl from jessie repo. In all
the computers that I use Debian and Icedove happend the same. This the
terminal message when Icedove crash:

@debian:~$ icedove
[calBackendLoader] Using libical backend at
/usr/lib/icedove/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/libical-manifest
enigmail.js: Registered components
mimeVerify.jsm: module initialized
Violación de segmento
@debian:~$

Best regards,
Jathan

-- 
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quieres saber porque lee esto:
http://www.gnu.org/philosophy/no-word-attachments.es.html
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Bug#820026: icedove crashes suddenly

[jathan]

Am 21.06.2016 um 07:49 schrieb Laurent:
> I have a problem those days with Icedove : when running (writting an >
email, searching in a list or any simple operation), it crashes. This >
never happened before.
>

I do have the same issue. It have been happening since the beginning
when I start to use Debian Jessie, but crashes were less common. Now
with the latest icedove version 1:45.1.0-1~deb8u1, the crashes occurs
during all the time that I am using Icedove. For me it happens randomly
when clicking on any mail, about 5-10 times everyday. After
starting icedove again, there's no problem when opening the mail clicked
on before.

The installed addons are enigmail and iceowl from jessie repo. In all
the computers that I use Debian and Icedove happend the same. This the
terminal message when Icedove crash:

@debian:~$ icedove
[calBackendLoader] Using libical backend at
/usr/lib/icedove/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/libical-manifest
enigmail.js: Registered components
mimeVerify.jsm: module initialized
Violación de segmento
@debian:~$

Best regards,
Jathan

-- 
Por favor evita enviarme adjuntos en formato de word o powerpoint, si
quieres saber porque lee esto:
http://www.gnu.org/philosophy/no-word-attachments.es.html
¡Cámbiate a GNU/Linux! http://getgnulinux.org/es

Bug#820026: icedove crashes suddenly

[TIMSONET John-Arthur]

Dear Maintainer,

I do too confirm we are having this bug regularly on every Icedove 45. 
Even with the recently updated 1:45.1.0-1~deb8u1.
Icedove randomly crashes during normal use and we can't find a way to 
provoke it for audit.
For some colleagues it happens 4 times a morning and for me it's 1 time 
ever 2 days.


Cheers,


John-Arthur


On Tue, 21 Jun 2016 23:51:53 +0200 Philipp Pilhofer 
 wrote:

> Am 21.06.2016 um 07:49 schrieb Laurent:
> > I have a problem those days with Icedove : when running (writting 
an email, searching in a list or any simple operation), it crashes. This 
never happened before.

> >
>
> I do have the same/a similar issue. It seems to happen since the 
latest icedove update (to
> 45.1.0-1~deb8u1). For me it happens randomly when clicking on any 
mail, about 10 times today. After
> starting icedove again, there's no problem when opening the mail 
clicked on before.

>
> The only installed addon is enigmail (from jessie repo: 1.8.2-4~deb8u1).
>
> I'm using icedove on two other systems in very similar configuration, 
I did not experience crashes

> there so far (but I wasn't using them too much lately).
>
> Using thunderbird/icedove for more than a decade now, never had a 
similar problem so far.

>
>
> Cheers,
> Philipp
>
>
>
>
>

--

John-Arthur TIMSONET
Support informatique ECOLO - etopia_
081/242.366 - helld...@ecolo.be 

Bug#820026: icedove crashes suddenly

[Philipp Pilhofer]

Am 21.06.2016 um 07:49 schrieb Laurent:
> I have a problem those days with Icedove : when running (writting an email, 
> searching in a list or any simple operation), it crashes. This never happened 
> before.
> 

I do have the same/a similar issue. It seems to happen since the latest icedove 
update (to
45.1.0-1~deb8u1). For me it happens randomly when clicking on any mail, about 
10 times today. After
starting icedove again, there's no problem when opening the mail clicked on 
before.

The only installed addon is enigmail (from jessie repo: 1.8.2-4~deb8u1).

I'm using icedove on two other systems in very similar configuration, I did not 
experience crashes
there so far (but I wasn't using them too much lately).

Using thunderbird/icedove for more than a decade now, never had a similar 
problem so far.


Cheers,
Philipp

Bug#820026: icedove crashes suddenly

[Laurent]

Package: icedove
Version: 1:45.1.0-1~deb8u1
Followup-For: Bug #820026

Dear Maintainer,

I have a problem those days with Icedove : when running (writting an email, 
searching in a list or any simple operation), it crashes. This never happened 
before.

Thank you 
*** Reporter, please consider answering these questions, where appropriate ***

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 ineffective)?
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-- System Information:
Debian Release: 8.5
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.16.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages icedove depends on:
ii  debianutils   4.4+b1
ii  fontconfig2.11.0-6.3
ii  libasound21.0.28-1
ii  libatk1.0-0   2.14.0-1
ii  libc6 2.19-18+deb8u4
ii  libcairo2 1.14.0-2.1+deb8u1
ii  libdbus-1-3   1.8.20-0+deb8u1
ii  libdbus-glib-1-2  0.102-1
ii  libevent-2.0-52.0.21-stable-2
ii  libffi6   3.1-2+b2
ii  libfontconfig12.11.0-6.3
ii  libfreetype6  2.5.2-3+deb8u1
ii  libgcc1   1:4.9.2-10
ii  libgdk-pixbuf2.0-02.31.1-2+deb8u5
ii  libglib2.0-0  2.42.1-1+b1
ii  libgtk2.0-0   2.24.25-3+deb8u1
ii  libhunspell-1.3-0 1.3.3-3
ii  libpango-1.0-01.36.8-3
ii  libpangocairo-1.0-0   1.36.8-3
ii  libpangoft2-1.0-0 1.36.8-3
ii  libpixman-1-0 0.32.6-3
ii  libstartup-notification0  0.12-4
ii  libstdc++64.9.2-10
ii  libx11-6  2:1.6.2-3
ii  libxcomposite11:0.4.4-1
ii  libxdamage1   1:1.1.4-2+b1
ii  libxext6  2:1.3.3-1
ii  libxfixes31:5.0.1-2+b2
ii  libxrender1   1:0.9.8-1+b1
ii  libxt61:1.1.4-1+b1
ii  psmisc22.21-2
ii  zlib1g1:1.2.8.dfsg-2+b1

Versions of packages icedove recommends:
ii  hunspell-en-us [hunspell-dictionary] 20070829-6
ii  hunspell-fr-classical [hunspell-dictionary]  1:5.2-1
ii  iceowl-extension 1:45.1.0-1~deb8u1
ii  myspell-pt-pt [myspell-dictionary]   20091013-7

Versions of packages icedove suggests:
ii  fonts-lyx 2.1.2-2
ii  libgssapi-krb5-2  1.12.1+dfsg-19+deb8u2

-- no debconf information