Bug#872038: Dell Vostro 1000 not powering down. (Debian 9)

[Aaron Valdes]

I logged into the BIOS and found a setting PowerNow Control was enabled.
I disabled it and the laptop powers down completely now.  The reboot is
working correctly too.

On Mon, Aug 14, 2017 at 7:59 AM, Batman Forever 
wrote:

> I edited /etc/default/grub and removed the "quiet"
>
> GRUB_CMDLINE_LINUX_DEFAULT=""
>
> I took some screenshots of where the system seems to be hanging the
> shutdown processes.  See pics attached.
>
> I hope this helps.
>
> Please advise what other steps I can take to gather information about if
> ACPI is failing somewhere.
>
> I will try to find out what might have changed from Debian 8 to Debian 9.
>
> Thanks
>

Bug#872038: Dell Vostro 1000 not powering down. (Debian 9)

[Ben Hutchings]

On Sun, 2017-08-13 at 13:23 -0400, Batman Forever wrote:
> Package: linux-image-4.9.0-3-amd64
> Version: 4.9.30-2+deb9u3
> 
> Laptop does not power down.  Screen stays on.
> This was working in Debian 8.
> 
> This might be related to APM not configured into the kernel?
[...]

APM is obsolete - it could never work on multiprocessor or 64-bit
systems, and Windows 2000 made ACPI mandatory on PCs.

Ben.

-- 
Ben Hutchings
If you seem to know what you are doing, you'll be given more to do.



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Bug#872038: Dell Vostro 1000 not powering down. (Debian 9)

[Batman Forever]

Package: linux-image-4.9.0-3-amd64
Version: 4.9.30-2+deb9u3

Laptop does not power down.  Screen stays on.
This was working in Debian 8.

This might be related to APM not configured into the kernel?

#grep APM /boot/config-4.9.0-3-amd64

This does not return any options configured into the kernel for APM.
I had a similar issue with a Dell Latitude D505

grep APM config-4.9.0-3-686
CONFIG_X86_APM_BOOT=y
CONFIG_APM=n
# CONFIG_APM_IGNORE_USER_SUSPEND is not set
# CONFIG_APM_DO_ENABLE is not set
# CONFIG_APM_CPU_IDLE is not set
# CONFIG_APM_DISPLAY_BLANK is not set
# CONFIG_APM_ALLOW_INTS is not set

I set the CONFIG_AMP=y

This fixed the issue on the Dell Latitude D505.

Dell Vostro 1000 lspci output

lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD/ATI]
RS480/RS482/RS485 Host Bridge (rev 10)
00:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RC4xx/RS4xx PCI
Bridge [int gfx]
00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RC4xx/RS4xx PCI
Express Port 2
00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RC4xx/RS4xx PCI
Express Port 3
00:12.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600
Non-Raid-5 SATA
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
(OHCI0)
00:13.1 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
(OHCI1)
00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
(OHCI2)
00:13.3 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
(OHCI3)
00:13.4 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
(OHCI4)
00:13.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB
Controller (EHCI)
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus
Controller (rev 14)
00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB600 IDE
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia
(Intel HDA)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB600 PCI to LPC
Bridge
00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI
Bridge
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8
[Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8
[Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8
[Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8
[Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI]
RS482/RS485 [Radeon Xpress 1100/1150]
05:00.0 Network controller: Broadcom Limited BCM4311 802.11a/b/g (rev 01)
08:00.0 Ethernet controller: Broadcom Limited BCM4401-B0 100Base-TX (rev 02)
08:01.0 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
Adapter (rev 22)
08:01.1 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)

dmesg ACPI error messages

dmesg | grep ACPI | grep Erro
[0.231956] ACPI Error: Needed type [Reference], found [Device]
94a5754a68e8 (20160831/exresop-103)
[0.232177] ACPI Error: Method parse/execution failed [\_SB.PCI0._OSC]
(Node 94a5754b3140), AE_AML_OPERAND_TYPE (20160831/psparse-543)