Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

Hi Brian,

thank you very much for your assistance.

Rudolf

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

reassign 886224 cups
retitle 886224 cups-driverd stops searching for PPDs due to a symlink in 
/usr/share/ppd/
notfound 886224 cups/1.75-11+deb8u2
found 886224 cups/2.2.1-8
thanks


On Wed 10 Jan 2018 at 11:57:29 +0100, Rudolf Polzer wrote:

> I deleted the symlink. Now,
> # lpinfo -m | grep ^lsb
> returns
> 
> lsb/usr/cupsfilters/Fuji_Xerox-DocuPrint_CM305_df-PDF.ppd Fuji Xerox
> lsb/usr/MFC7360N.ppd Brother MFC7360N for CUPS
> lsb/usr/cups-pdf/CUPS-PDF_noopt.ppd Generic CUPS-PDF Printer (no options)
> lsb/usr/cups-pdf/CUPS-PDF_opt.ppd Generic CUPS-PDF Printer (w/ options)
> lsb/usr/cupsfilters/Generic-PDF_Printer-PDF.ppd Generic PDF Printer
> lsb/usr/cupsfilters/HP-Color_LaserJet_CM3530_MFP-PDF.ppd HP Color
> LaserJet CM3530 MFP PDF
> lsb/usr/cupsfilters/pxlcolor.ppd HP Color LaserJet Series PCL 6 CUPS
> lsb/usr/cupsfilters/pxlmono.ppd HP LaserJet Series PCL 6 CUPS
> lsb/usr/cupsfilters/Ricoh-PDF_Printer-PDF.ppd Ricoh PDF Printer

Rudolf, we have the cause of your issue now. Thank you very much for
your willingness to test and for all your patience. You now have a
repaired system.

This is CUPS issue #3185

https://github.com/apple/cups/issues/3185

making a reappearance.

jessie doen't have it; stretch does. I'll not be disappointed if someone
pushes it upstream before I do.

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

I deleted the symlink. Now,
# lpinfo -m | grep ^lsb
returns

lsb/usr/cupsfilters/Fuji_Xerox-DocuPrint_CM305_df-PDF.ppd Fuji Xerox
lsb/usr/MFC7360N.ppd Brother MFC7360N for CUPS
lsb/usr/cups-pdf/CUPS-PDF_noopt.ppd Generic CUPS-PDF Printer (no options)
lsb/usr/cups-pdf/CUPS-PDF_opt.ppd Generic CUPS-PDF Printer (w/ options)
lsb/usr/cupsfilters/Generic-PDF_Printer-PDF.ppd Generic PDF Printer
lsb/usr/cupsfilters/HP-Color_LaserJet_CM3530_MFP-PDF.ppd HP Color
LaserJet CM3530 MFP PDF
lsb/usr/cupsfilters/pxlcolor.ppd HP Color LaserJet Series PCL 6 CUPS
lsb/usr/cupsfilters/pxlmono.ppd HP LaserJet Series PCL 6 CUPS
lsb/usr/cupsfilters/Ricoh-PDF_Printer-PDF.ppd Ricoh PDF Printer

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

tags 886224 - moreinfo
thanks


Sorry for the delay. I missed seeing your mail.

On Tue 09 Jan 2018 at 10:49:43 +0100, Rudolf Polzer wrote:

> > Post the output of 'ls -l /usr/share/ppd' and say from where you got the
> > package containing the samsung files.
> 
> ls -l /usr/share/ppd returns
> 
> drwxr-xr-x 2 root root 4096 Jan  2 13:13 cupsfilters
> drwxr-xr-x 2 root root 4096 Jan  3 10:26 cups-pdf
> drwxrwsr-t 2 root lpadmin  4096 Jan  8 12:22 custom
> -rwxr-xr-x 1 root root10134 Apr 24  2015 MFC7360N.ppd
> lrwxrwxrwx 1 root root   29 Feb 23  2016 samsung ->
> /usr/share/cups/model/samsung
> 
> Years ago, I downloaded a linux driver for my Samsung CLP 315 printer
> directly from Samsung, for I had not found it in Debian. This is my main
> printer.

Delete the symlink. Or move it to somewhere else. How does

lpinfo -m | grep ^lsb

go now?

Regards,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

> Post the output of 'ls -l /usr/share/ppd' and say from where you got the
> package containing the samsung files.

ls -l /usr/share/ppd returns

drwxr-xr-x 2 root root 4096 Jan  2 13:13 cupsfilters
drwxr-xr-x 2 root root 4096 Jan  3 10:26 cups-pdf
drwxrwsr-t 2 root lpadmin  4096 Jan  8 12:22 custom
-rwxr-xr-x 1 root root10134 Apr 24  2015 MFC7360N.ppd
lrwxrwxrwx 1 root root   29 Feb 23  2016 samsung ->
/usr/share/cups/model/samsung

Years ago, I downloaded a linux driver for my Samsung CLP 315 printer
directly from Samsung, for I had not found it in Debian. This is my main
printer.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 22:34:22 +0100, Rudolf Polzer wrote:

> the result is a bit lengthy, you can download it from
> http://i-r-p.de/tmp/error_log.txt

Attached.

-- 
Brian.


error_log.txt.gz
Description: application/gzip

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 22:34:22 +0100, Rudolf Polzer wrote:

> the result is a bit lengthy, you can download it from
> http://i-r-p.de/tmp/error_log.txt

Thank you. I have downloaded the file, compressed it and attached it
to this mail to ensure it is available in the BTS for the future.

cups-driverd looks in /usr/share/ppd/ for PPDs but does not look in its 
 
sub-directories:

  brian@desktop:~$ grep Loading error_log.txt
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading 
\"/usr/share/cups/model\"...
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading 
\"/usr/share/cups/model/samsung\"...
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading 
\"/usr/share/cups/model/samsung/cms\"...
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading 
\"/usr/share/cups/drv\"...
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading \"/usr/share/ppd\"...

"E" signifies an error. Because of it cups-driverd skips the remaining
directories such as /usr/share/ppd/cups-pdf:

  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] Loading \"/usr/share/ppd\"...   
 
  E [08/Jan/2018:22:30:53 +0100] [cups-driverd] Skipping 
\"/usr/share/ppd/samsung\": loop detected!  
  D [08/Jan/2018:22:30:53 +0100] [cups-driverd] ChangedPPD=0
 
  I [08/Jan/2018:22:30:53 +0100] [cups-driverd] No new or changed PPDs...   
 
  I [08/Jan/2018:22:30:53 +0100] [cups-driverd] No new or changed PPDs...

Post the output of 'ls -l /usr/share/ppd' and say from where you got the
package containing the samsung files.

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

the result is a bit lengthy, you can download it from
http://i-r-p.de/tmp/error_log.txt

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 16:46:22 +0100, Rudolf Polzer wrote:

> #cupsctl LogLevel=debug
> #systemctl restart cups
> #>/var/log/cups/error_log
> #lpinfo -m

This is the correct sequence of commands but the log does not contain
what was expected.

> then /var/log/cups/error_log contains
> 
> I [08/Jan/2018:16:41:25 +0100] Expiring subscriptions...
> I [08/Jan/2018:16:41:26 +0100] Expiring subscriptions...
> I [08/Jan/2018:16:41:27 +0100] Expiring subscriptions...
> I [08/Jan/2018:16:43:34 +0100] Expiring subscriptions...

There should be references to "CUPS-Get-PPDs" and "cups-driverd". I
 suppose you could try

  cupsctl LogLevel=debug2

and see if there is any difference.

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

#cupsctl LogLevel=debug
#systemctl restart cups
#>/var/log/cups/error_log
#lpinfo -m

then /var/log/cups/error_log contains

I [08/Jan/2018:16:41:25 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:26 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:27 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:28 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:29 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:30 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:31 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:32 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:33 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:34 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:35 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:36 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:37 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:38 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:39 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:40 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:41 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:42 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:43 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:44 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:45 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:46 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:47 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:48 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:49 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:50 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:51 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:52 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:53 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:54 +0100] Expiring subscriptions...
D [08/Jan/2018:16:41:54 +0100] Report: clients=2
D [08/Jan/2018:16:41:54 +0100] Report: jobs=499
D [08/Jan/2018:16:41:54 +0100] Report: jobs-active=0
D [08/Jan/2018:16:41:54 +0100] Report: printers=3
D [08/Jan/2018:16:41:54 +0100] Report: stringpool-string-count=5341
D [08/Jan/2018:16:41:54 +0100] Report: stringpool-alloc-bytes=14520
D [08/Jan/2018:16:41:54 +0100] Report: stringpool-total-bytes=99544
I [08/Jan/2018:16:41:55 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:56 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:57 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:58 +0100] Expiring subscriptions...
I [08/Jan/2018:16:41:59 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:00 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:01 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:02 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:03 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:04 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:05 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:06 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:07 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:08 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:09 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:10 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:11 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:12 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:13 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:14 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:15 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:16 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:17 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:18 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:19 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:20 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:21 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:22 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:23 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:24 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:25 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:26 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:27 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:28 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:29 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:30 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:31 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:32 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:33 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:34 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:35 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:36 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:37 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:38 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:39 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:40 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:41 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:42 +0100] Expiring subscriptions...
I [08/Jan/2018:16:42:43 

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 14:40:25 +0100, Rudolf Polzer wrote:

> > The cupsctl command should show "_debug_logging=1".
> 
> Before, I used
> cupsctl --debug-logging
> which returned no errors - now I retried with
> cupsctl LogLevel=debug1

"debug1" is not an option for LogLevel. Use

  cupsctl LogLevel=debug

> and this finally gives an error_log:
> 
> E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
> file \"/usr/share/cups/model/samsung/cms/CLP-310sc.cts\"!
> E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
> file \"/usr/share/cups/model/samsung/cms/CLP-300cms\"!

[Snip]

This is not the required error_log. Please retry after setting the
LogLevel to the correct value.

Also, previously you got

  > lpinfo: Ungültiger Dateideskriptor (invalid file descriptor)

This was because cupsd was not running. You must restart it after using
cupsctl (bug #861470).

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

> The cupsctl command should show "_debug_logging=1".

Before, I used
cupsctl --debug-logging
which returned no errors - now I retried with
cupsctl LogLevel=debug1
and this finally gives an error_log:

E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-310sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-300cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-216x-600x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600-600x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-216xcms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-610cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-500cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-610-1200x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-500cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-620sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600-1200x1200cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-6220sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-510cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600-1200x1200cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3170sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-300cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-300-1200x1200cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-610-1200x1200cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-310-600x600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-610-600x600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600-600x600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-216x-1200x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-600-1200x600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-610sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160-600x600cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-510cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-300-600x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160-1200x1200cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3170cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160-1200x600cms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-660sc.cts\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLP-310cms2\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-216xcms\"!
E [08/Jan/2018:14:31:48 +0100] [cups-driverd] Bad driver information
file \"/usr/share/cups/model/samsung/cms/CLX-3160-1200x600cms2\"!
E 

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 12:27:53 +0100, Rudolf Polzer wrote:

> same as before, /var/log/cups/error_log is empty

The cupsctl command should show "_debug_logging=1".

lpinfo runs /usr/lib/cups/daemon/cups-driverd. I was hoping to find
out whether or not it looks in /usr/share/ppd/ (which it should).
Your system appears to be broken in more than one way.

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

same as before, /var/log/cups/error_log is empty

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Mon 08 Jan 2018 at 09:29:20 +0100, Rudolf Polzer wrote:

> > 1. Please do
> > 
> >cp /usr/share/ppd/cups-pdf/CUPS-PDF_noopt.ppd 
> > /usr/share/ppd/custom/test.ppd
> > 
> >(test.ppd can be deleted later on).
> > 
> > 2. Activate debug logging as described at
> > 
> >
> > https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem#The_CUPS_Error_Log
> > 
> >Empty the error_log and (as root) do 'lpinfo -m'. Attach the log
> >to your next mail sent here.
> > 
> >(You might have to restart cups after using cupsctl.
> > 'systemctl restart cups').
> > 
> > 3. Check whether ppds.dat has changed.
> 
> #lpinfo -m
> returned
> lpinfo: Ungültiger Dateideskriptor (invalid file descriptor)
> and /var/log/cups/error_log remains empty.
> 
> Date and size of /var/cache/cups/ppds.dat did not change.

You've used lpinfo a number of times previously without any problem.
Perhaps delete test.ppd, restart cups and try for an error_log again.

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

> 1. Please do
> 
>cp /usr/share/ppd/cups-pdf/CUPS-PDF_noopt.ppd 
> /usr/share/ppd/custom/test.ppd
> 
>(test.ppd can be deleted later on).
> 
> 2. Activate debug logging as described at
> 
>
> https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem#The_CUPS_Error_Log
> 
>Empty the error_log and (as root) do 'lpinfo -m'. Attach the log
>to your next mail sent here.
> 
>(You might have to restart cups after using cupsctl.
> 'systemctl restart cups').
> 
> 3. Check whether ppds.dat has changed.

#lpinfo -m
returned
lpinfo: Ungültiger Dateideskriptor (invalid file descriptor)
and /var/log/cups/error_log remains empty.

Date and size of /var/cache/cups/ppds.dat did not change.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Jonas Smedegaard]

Hi Brian and Rudolf,

Quoting Brian Potkin (2018-01-07 15:16:46)
> On Sun 07 Jan 2018 at 14:13:57 +0100, Rudolf Polzer wrote:
> > This is my /etc/apt/sources.list, I am updating three or four times a year:
> > 
> > deb http://ftp.uni-erlangen.de/debian/ stretch main
> > deb-src http://ftp.uni-erlangen.de/debian/ stretch main
> > deb http://ftp.uni-erlangen.de/debian/ stable main
> > deb-src http://ftp.uni-erlangen.de/debian/ stable main
> 
> stretch and stable are the the same distribution at present. The second
> two lines are duplicates of the first two. (In year or so, stable will
> be buster).
[...]
> > # I need this line for scilab:
> > deb http://ftp.uni-erlangen.de/debian/ sid main
> 
> I've never mixed stable and unstable sources, so do not know what the
> consequences could be. Someone?

A system consisting purely of packages from a single(!) Debian suite is 
what we call a Debian system.

A system involving packages not only from a a single Debian suite, but 
including just a single package from elsewhere - whether or not a Debian 
origin! - is a mess.  Possibly a nice and useful mess, but a mess.

We welcome our users of Debian to report issues with using our work - 
arguably also when using single package in a mess.  Messy systems are 
far more difficult to debug however, and package maintainers may want to 
prioritize issues reproducible on proper Debian systems (and some 
outright dismiss issues on messy systems).

Therefore make sure to always mention immediately in bugreports when 
dealing with a messy system, to help minimize time wasted on making 
false assumption e.g. about dependency chains and reproducability.


 - Jonas

-- 
 * Jonas Smedegaard - idealist & Internet-arkitekt
 * Tlf.: +45 40843136  Website: http://dr.jones.dk/

 [x] quote me freely  [ ] ask before reusing  [ ] keep private


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Description: signature

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Sun 07 Jan 2018 at 14:13:57 +0100, Rudolf Polzer wrote:

> Here,
> #lpinfo -m | grep -E "PDF|pdf"
> returns nothing.
> #lpinfo -m
> returns none of the files from /usr/share/ppd/cupsfilters

1. Please do

   cp /usr/share/ppd/cups-pdf/CUPS-PDF_noopt.ppd /usr/share/ppd/custom/test.ppd

   (test.ppd can be deleted later on).

2. Activate debug logging as described at

   
https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem#The_CUPS_Error_Log

   Empty the error_log and (as root) do 'lpinfo -m'. Attach the log
   to your next mail sent here.

   (You might have to restart cups after using cupsctl.
'systemctl restart cups').

3. Check whether ppds.dat has changed.
 

> This is my /etc/apt/sources.list, I am updating three or four times a year:
> 
> deb http://ftp.uni-erlangen.de/debian/ stretch main
> deb-src http://ftp.uni-erlangen.de/debian/ stretch main
> deb http://ftp.uni-erlangen.de/debian/ stable main
> deb-src http://ftp.uni-erlangen.de/debian/ stable main

stretch and stable are the the same distribution at present. The second
two lines are duplicates of the first two. (In year or so, stable will
be buster).

> deb http://security.debian.org/ stable/updates main
> deb-src http://security.debian.org/ stable/updates main
> deb http://security.debian.org/ stretch/updates main
> deb-src http://security.debian.org/ stretch/updates main

As above.

> deb http://ftp.uni-erlangen.de/debian/ stretch-updates main
> deb-src http://ftp.uni-erlangen.de/debian/ stretch-updates main
> deb http://dl.bintray.com/tvheadend/ubuntu stable main

Ok.

> # I need this line for scilab:
> deb http://ftp.uni-erlangen.de/debian/ sid main

I've never mixed stable and unstable sources, so do not know what the
consequences could be. Someone?

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

Here,
#lpinfo -m | grep -E "PDF|pdf"
returns nothing.
#lpinfo -m
returns none of the files from /usr/share/ppd/cupsfilters

This is my /etc/apt/sources.list, I am updating three or four times a year:

deb http://ftp.uni-erlangen.de/debian/ stretch main
deb-src http://ftp.uni-erlangen.de/debian/ stretch main
deb http://ftp.uni-erlangen.de/debian/ stable main
deb-src http://ftp.uni-erlangen.de/debian/ stable main
deb http://security.debian.org/ stable/updates main
deb-src http://security.debian.org/ stable/updates main
deb http://security.debian.org/ stretch/updates main
deb-src http://security.debian.org/ stretch/updates main
deb http://ftp.uni-erlangen.de/debian/ stretch-updates main
deb-src http://ftp.uni-erlangen.de/debian/ stretch-updates main
deb http://dl.bintray.com/tvheadend/ubuntu stable main
# I need this line for scilab:
deb http://ftp.uni-erlangen.de/debian/ sid main

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Sat 06 Jan 2018 at 20:25:59 +0100, Rudolf Polzer wrote:

> > /usr/share/ppd/ should contain at least cups-pdf, cupsfilters and custom
> > directories. The cupsfilters directory should have six files in it.
> 
> This is correct.

And 'lpinfo -m' shows none of the cupsfilters files?

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Sat 06 Jan 2018 at 20:22:50 +0100, Rudolf Polzer wrote:

> > /usr/share/ppd/ should contain at least cups-pdf, cupsfilters and custom
> > directories. The cupsfilters directory should have six files in it. If
> > you do 'lpinfo -m | less' and search for any of these files, do you find
> > them? (Check, as root, that the timestamp of /var/cache/cups/ppds.dat has
> > changed after using lpinfo).
> 
> #lpinfo -m | less
> does not contain any pdf or PDF
> and does not change the timestamp of /var/cache/cups/ppds.dat

This is what I get:

  root@desktop3:~# lpinfo -m | grep -E "PDF|pdf"
  lsb/usr/cupsfilters/Fuji_Xerox-DocuPrint_CM305_df-PDF.ppd Fuji Xerox
  lsb/usr/cups-pdf/CUPS-PDF_noopt.ppd Generic CUPS-PDF Printer (no options)
  lsb/usr/cups-pdf/CUPS-PDF_opt.ppd Generic CUPS-PDF Printer (w/ options)
  lsb/usr/cupsfilters/Generic-PDF_Printer-PDF.ppd Generic PDF Printer
  lsb/usr/cupsfilters/HP-Color_LaserJet_CM3530_MFP-PDF.ppd HP Color LaserJet 
CM3530 MFP PDF
  lsb/usr/cupsfilters/Ricoh-PDF_Printer-PDF.ppd Ricoh PDF Printer

I don't know where to go from here. Your CUPS seems to have no knowledge
of what is in /usr/share/ppd!

Incidently, what did you upgrade from? Jessie?

Thanks for the help.

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

> /usr/share/ppd/ should contain at least cups-pdf, cupsfilters and custom
> directories. The cupsfilters directory should have six files in it. If
> you do 'lpinfo -m | less' and search for any of these files, do you find
> them? (Check, as root, that the timestamp of /var/cache/cups/ppds.dat has
> changed after using lpinfo).

#lpinfo -m | less
does not contain any pdf or PDF
and does not change the timestamp of /var/cache/cups/ppds.dat

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

On Sat 06 Jan 2018 at 17:20:17 +0100, Rudolf Polzer wrote:

> /usr/sbin/lpinfo -m | grep ^lsb
> returns nothing here.

The CUPS web interface basically uses lpinfo to get lists of PPDs for
the printer models. Which is why there was nothing there to be selected
for the PDF printer. Very strange.

> I used /usr/share/ppd/cups-pdf/CUPS-PDF_opt.ppd
> 
> The other file there (noopt instead of opt) works as well.

/usr/share/ppd/ should contain at least cups-pdf, cupsfilters and custom
directories. The cupsfilters directory should have six files in it. If
you do 'lpinfo -m | less' and search for any of these files, do you find
them? (Check, as root, that the timestamp of /var/cache/cups/ppds.dat has
changed after using lpinfo).

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

/usr/sbin/lpinfo -m | grep ^lsb
returns nothing here.

I used /usr/share/ppd/cups-pdf/CUPS-PDF_opt.ppd

The other file there (noopt instead of opt) works as well.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

Rudolf - don't forget to reply to the bug. I have sent your last mail
there.


On Sat 06 Jan 2018 at 13:05:12 +0100, Rudolf Polzer wrote:

> >> So I updated /etc/apparmor.d/usr.sbin.cupsd
> >> and the pdf printing works.
> > 
> > With what did you update it?
> >
> In /etc/apparmor.d/usr.sbin.cupsd, below the line
>   /usr/lib/cups/backend/cups-pdf {
> I added the line
>   capability mknod,
> and I changed two lines from
>   @{HOME}/PDF/ rw,
>   @{HOME}/PDF/* rw,
> to
>   @{HOME}/my_pdf_directory/ rw,
>   @{HOME}/my_pdf_directory/* rw,

Thanks. This could help other users experiencing the same problem as
you.
 
> >> The config problem remains unsolved.
> > 
> > Can you reproduce this problem?
> > 
> Yes - every time I delete the cups pdf printer and try to add a new
> virtual pdf printer, I can select the printer make (Generic) but in the
> next step I cannot select a pdf printer type - I have to select the
> appropriate ppd file and I have to know where it is.

/usr/sbin/lpinfo -m | grep ^lsb

gives me a short list of PPDs. The two CUPS-PDF ones are near the top.
With you?

Cheers,

Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

>> So I updated /etc/apparmor.d/usr.sbin.cupsd
>> and the pdf printing works.
> 
> With what did you update it?
>
In /etc/apparmor.d/usr.sbin.cupsd, below the line
  /usr/lib/cups/backend/cups-pdf {
I added the line
  capability mknod,
and I changed two lines from
  @{HOME}/PDF/ rw,
  @{HOME}/PDF/* rw,
to
  @{HOME}/my_pdf_directory/ rw,
  @{HOME}/my_pdf_directory/* rw,


>> The config problem remains unsolved.
> 
> Can you reproduce this problem?
> 
Yes - every time I delete the cups pdf printer and try to add a new
virtual pdf printer, I can select the printer make (Generic) but in the
next step I cannot select a pdf printer type - I have to select the
appropriate ppd file and I have to know where it is.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Brian Potkin]

severity 886224 normal
thanks


On Wed 03 Jan 2018 at 17:18:25 +0100, Rudolf Polzer wrote:

> You are right - the cups pdf printer is now working.
> 
> I changed the pdf output directory a long time ago before using
> Apparmor, but now Apparmor needs to allow rw access to this directory.
> 
> So I updated /etc/apparmor.d/usr.sbin.cupsd
> and the pdf printing works.

With what did you update it?

> The config problem remains unsolved.

Can you reproduce this problem?

-- 
Brian.

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

You are right - the cups pdf printer is now working.

I changed the pdf output directory a long time ago before using
Apparmor, but now Apparmor needs to allow rw access to this directory.

So I updated /etc/apparmor.d/usr.sbin.cupsd
and the pdf printing works.

The config problem remains unsolved.

Rudolf Polzer

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Martin-Éric Racine]

2018-01-03 11:51 GMT+02:00 Rudolf Polzer :
> Package: printer-driver-cups-pdf
> Version: 3.0.1-4
> Severity: grave
> Justification: renders package unusable
>
>
>
> -- System Information:
> Debian Release: buster/sid
>   APT prefers stable-updates
>   APT policy: (500, 'stable-updates'), (500, 'unstable'), (500, 'stable')
> Architecture: amd64 (x86_64)
> Foreign Architectures: i386
>
> Kernel: Linux 4.14.0-2-amd64 (SMP w/4 CPU cores)
> Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE= 
> (charmap=UTF-8)
> Shell: /bin/sh linked to /bin/dash
> Init: systemd (via /run/systemd/system)
> LSM: AppArmor: enabled
>
> Versions of packages printer-driver-cups-pdf depends on:
> ii  cups2.2.6-4
> ii  cups-client 2.2.6-4
> ii  ghostscript 9.22~dfsg-1
> ii  libc6   2.25-6
> ii  libcups22.2.6-4
> ii  libpaper-utils  1.1.24+nmu5
>
> printer-driver-cups-pdf recommends no packages.
>
> Versions of packages printer-driver-cups-pdf suggests:
> pn  system-config-printer  
>
> -- no debconf information
>
>
> Bug description:
>
> The cups pdf printer produces no pdf output file.
>
> After deleting the pdf printer, the add printer function does not work as 
> expected:
> After selecting "Generic" as printer make, no pdf printer model is selectable.
> I instead selected one of the existing ppd files in /usr/share/ppd/cups-pdf
> but this did not make the pdf printer work.
>
> The bug started by my recent update from cups-pdf, where pdf printing did 
> work,
> to printer-driver-cups-pdf.

I notice that you're using AppArmor.  Please check what the README
says about this.

Martin-Éric

Bug#886224: printer-driver-cups-pdf: Virtual pdf printer error: no output and config problem

[Rudolf Polzer]

Package: printer-driver-cups-pdf
Version: 3.0.1-4
Severity: grave
Justification: renders package unusable



-- System Information:
Debian Release: buster/sid
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'unstable'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.14.0-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE= 
(charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages printer-driver-cups-pdf depends on:
ii  cups2.2.6-4
ii  cups-client 2.2.6-4
ii  ghostscript 9.22~dfsg-1
ii  libc6   2.25-6
ii  libcups22.2.6-4
ii  libpaper-utils  1.1.24+nmu5

printer-driver-cups-pdf recommends no packages.

Versions of packages printer-driver-cups-pdf suggests:
pn  system-config-printer  

-- no debconf information


Bug description:

The cups pdf printer produces no pdf output file.

After deleting the pdf printer, the add printer function does not work as 
expected:
After selecting "Generic" as printer make, no pdf printer model is selectable.
I instead selected one of the existing ppd files in /usr/share/ppd/cups-pdf
but this did not make the pdf printer work.

The bug started by my recent update from cups-pdf, where pdf printing did work,
to printer-driver-cups-pdf.