Bug#980025: nextcloud-desktop: Nextcloud-desktop starts but window doesn't display properly and disappears in GNOME

[Hefee]

Hey,

Is libqt5waylandclient is installed?

> I can reproduce it here under Gnome / wayland; (Under X, it works.)
> I've got a nvidia GPU with nvidia-drivers from non-free, maybe that's
> another nvidia issue?

that is quite possible. NVIDIA and wayland are not the best friends ;)

> 
> If I start using specifing some QT_OPA_PLATFROM value, eg
> 
> QT_QPA_PLATFORM=wayland nextcloud --logfile - --logdebug

Well I run wayland on a daily basis and I don't see the error for the KDE 
Plasma desktop with wayland .  Is libqt5waylandclient is installed? Maybe you 
can install kde-standard in parallel to your GMOME desktop, to make sure it is 
not a missing dependency?

regards,

hefee

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Bug#980025: nextcloud-desktop: Nextcloud-desktop starts but window doesn't display properly and disappears in GNOME

[Simon McVittie]

Control: reassign -1 gnome-shell,nextcloud-desktop
Control: found -1 nextcloud-desktop/3.0.1-3
Control: tags -1 + unreproducible moreinfo

On Tue, 19 Jan 2021 at 18:15:29 +0100, Sandro Knauß wrote:
> This sounds not like the fault of nextcloud-desktop and I cannot reproduce it 
> under a KDE environment. that's why lowering the severity and forward to 
> gnome-shell.

I tried installing nextcloud-desktop and connecting it to the test
instance offered by , and I couldn't reproduce
this in a GNOME environment either. The original report could have been
a gnome-shell bug, or a nextcloud-desktop bug - we don't really have
any evidence either way - so I'm assigning this to both.

Does this still happen in an up-to-date testing/unstable installation,
or in an up-to-date installation of Debian 11 'bullseye'?

If yes, which gnome-shell version?

If you create a new temporary user account on the same system (so that
the new user does not have any special configuration), can you reproduce
the problem with  as the new user? If so,
please explain how?

Thanks,
smcv

Bug#980025: nextcloud-desktop: Nextcloud-desktop starts but window doesn't display properly and disappears in GNOME

[Sandro Knauß]

Control: Severity -1 important
Control: reassign -1 gnome-shell
Control: affects -1 nextcloud-desktop

This sounds not like the fault of nextcloud-desktop and I cannot reproduce it 
under a KDE environment. that's why lowering the severity and forward to 
gnome-shell.

It also may makes sense to search in the upstream issue tracker if you find a 
patch or any explanation: https://github.com/nextcloud/desktop/issues. 
Please report back, if you found anything. For me it very hard to track every 
issue for different desktop environments, that I do not use myself, so I need 
help from your side.

regards,

hefee

On Mittwoch, 13. Januar 2021 05:48:30 CET you wrote:
> Package: nextcloud-desktop
> Version: 3.0.1-3
> Severity: grave
> Justification: renders package unusable
> X-Debbugs-Cc: dlake...@street-artists.org
> 
> Dear Maintainer,
> 
> *** Reporter, please consider answering these questions, where appropriate
> ***
> 
>* What led up to the situation?
>* What exactly did you do (or not do) that was effective (or
>  ineffective)?
>* What was the outcome of this action?
>* What outcome did you expect instead?
> 
> start nextcloud from terminal or click button in GNOME. A window seems to
> appear, but it doesn't do anything, and freezes...
> 
> See a screenshot that clearly shows the "torn away" pixels from behind where
> the window used to be (after I move the window to overlap a white
> background area on a search page).
> 
> This is causing data loss because without nextcloud running on the desktop I
> have "split brain" between nextcloud files and local files.
> 
> When I run from the command line I get the following output:
> 
> 2021-01-12 20:43:29:531 [ debug default ] [ unknown ]:static bool
> LibSecretKeyring::findPassword(const QString&, const QString&,
> QKeychain::JobPrivate*) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowReferencePoint
> ]:screenRect: QRect(0,0 3840x2160) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowReferencePoint
> ]:taskbarRect: QRect(0,0 3840x32) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowReferencePoint
> ]:taskbarScreenEdge: OCC::Systray::TaskBarPosition::Bottom 
2021-01-12
> 20:43:30:766 [ debug nextcloud.gui.systray ]  [
> OCC::Systray::computeWindowReferencePoint ]:  trayIconCenter:
> QPoint(1141,1238) 2021-01-12 20:43:30:766 [ debug nextcloud.gui.systray ] 
> [
> OCC::Systray::computeWindowPosition ]:taskbarScreenEdge:
> OCC::Systray::TaskBarPosition::Bottom 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowPosition
> ]:screenRect: QRect(0,0 3840x2160) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowPosition ]:
windowRect
> (reference) QRect(941,1613 401x511) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]   [ OCC::Systray::computeWindowPosition ]:
windowRect
> (adjusted ) QRect(941,1613 401x511) 2021-01-12 20:43:30:773 [ debug default
> ] [ unknown ]:static bool LibSecretKeyring::findPassword(const 
QString&,
> const QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:776 [ debug
> default ] [ unknown ]:static bool LibSecretKeyring::findPassword(const
> QString&, const QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:777 [
> debug default ]   [ unknown ]:static bool
> LibSecretKeyring::findPassword(const QString&, const QString&,
> QKeychain::JobPrivate*) 2021-01-12 20:43:30:778 [ debug default ] [ 
unknown
> ]:static bool LibSecretKeyring::findPassword(const QString&, const
> QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:866 [ debug default
> ] [ unknown ]:static bool LibSecretKeyring::writePassword(const 
QString&,
> const QString&, const QString&, QKeychain::JobPrivate::Mode, const
> QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:284 [ debug
> default ] [ unknown ]:static bool 
> LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:568 [ debug
> default ] [ unknown ]:static bool 
> LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:874 [ debug
> default ] [ unknown ]:static bool 
> LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:32:367 [ debug
> default ] [ unknown ]:static bool 
> LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:32:669 [ debug
> default ] [ unknown