Bug#996000: general: System does not boot with second monitor attached

2021-10-09 Thread Andy Simpkins

Control: Severity -1 normal



Package: general
Severity: important
X-Debbugs-Cc: gaff...@live.com

Dear Maintainer,

I installed Debian 11 on a new computer (with a single monitor during 
installation, connected with HDMI).

Installation went well, but the monitor came up with a very limited resolution 
(1024x768, I think).


That isn't surprising, the installer (DI) will try and use only a minimum set 
of possible configurations, in order to function with most hardware it 
encounters

After a bit of googling, I found that the drivers for the Intel graphics on this board (Rocket Lake, UHD 750) were not 
included in the 5.10 kernel that came with Debian Bullseye.  I installed kernel 5.14 from Debian Testing, and that seemed to 
solve the issue - I got full resolution (still with a single monitor attached).


Ack that sounds about right to me too:  AFAICT Rocket Lake, UHD 750 is not yet 
officially supported in the linux kernel; i915 series has a generic driver, but 
not with full support for all devices in the series
this is perhaps a bit too new, and you may have to wait a while for the kernel 
drivers to arrive. [0]

 


Taking the system into use as my main system, I set it up with two monitors, one connected with an HDMI cable, one with a 
DVI cable.  (Both monitors are Benq 24 inch 1920x1080.)



Booting the system, it hangs during boot, with a message "VMC (outside TXT) disabled 
by bios".


This is stating that that you haven't enabled 'Intel virtualization technology' 
- this should have no effect on the graphic driver support, you would need to 
enable this if you want to run Virtual Machines.



Booting the system with only the HDMI-connected monitor attached works as expected, the system completes the boot sequence, 
I can log in and use the system.


Attaching the second monitor after boot also works, both monitors are 
recognized and works
As a workaround, I tried enabling "Intel virtualization technology" in the BIOS.  Booting with both monitors attached, there 
is no longer any error message, but the system still hangs during boot (with a blank screen).


I would expect the system to boot also with two monitors attached.


I would expect this as well - but until there is official support in the kernel 
for your new hardware then I am afraid that you may have to put up with only 
connecting the monitor after boot.

Trying newer, back ported kernels, when they become available, is probably your 
best bet.  You could try watching the kernel.org releases looking specifically 
for the mentions of i915, Rocket Lake, or UHD 750 beforue you try [1]


Very best wishes, and good luck with trying new kernels when they arrive

/Andy
(RattusRattus)

[0] https://gist.github.com/Postrediori/556706b28aff3b831d9e41acb47418c5
[1] https://www.kernel.org/



Bug#996000: general: System does not boot with second monitor attached

2021-10-09 Thread Andrew M.A. Cater
On Sat, Oct 09, 2021 at 09:18:06PM +0200, Asbjørn Sæbø wrote:
> Package: general
> Severity: important
> X-Debbugs-Cc: gaff...@live.com
> 
> Dear Maintainer,
> 
> I installed Debian 11 on a new computer (with a single monitor during 
> installation, connected with HDMI).
> 

What make/model of computer?  A server or desktop?

If you can run lspci or dmesg and quote the line that show the actual
device for video that would help enormously.

> Installation went well, but the monitor came up with a very limited 
> resolution (1024x768, I think).
> After a bit of googling, I found that the drivers for the Intel graphics on 
> this board (Rocket Lake, UHD 750) were not 
> included in the 5.10 kernel that came with Debian Bullseye.  I installed 
> kernel 5.14 from Debian Testing, and that seemed to 
> solve the issue - I got full resolution (still with a single monitor 
> attached).

Not a good idea to do this: mixing releases may cause problems that are hard
to debug and hard to solve. If you can afford to reinstall with just Debian
11, do so. It is likely that your computer needs firmware: this is from 
the non-free archive so is not included by default.

It would be a good idea to use the unofficial image which includes non-free
firmware to test this. The non-free firmware is in non-free because we often
do not have source / cannot modify the files we distribute - but it is 
prepared by Debian developers.

> 
> Taking the system into use as my main system, I set it up with two monitors, 
> one connected with an HDMI cable, one with a 
> DVI cable.  (Both monitors are Benq 24 inch 1920x1080.)
> Booting the system, it hangs during boot, with a message "VMC (outside TXT) 
> disabled by bios".
> 

How did you install  this system initially - via UEFI or in Legacy BIOS mode?

> Booting the system with only the HDMI-connected monitor attached works as 
> expected, the system completes the boot sequence, 
> I can log in and use the system.
> 
> Attaching the second monitor after boot also works, both monitors are 
> recognized and works.
> 
> As a workaround, I tried enabling "Intel virtualization technology" in the 
> BIOS.  Booting with both monitors attached, there 
> is no longer any error message, but the system still hangs during boot (with 
> a blank screen).
> 

This is diagnostic of missing firmware. You probably need 
firmware-linux-nonfree and firmware-misc-nonfree. It might be easiest to
install with just the firmware image.

If not, add contrib and non-free to the stanzas in /etc/apt/sources.list
as in

deb http://deb.debian.org/debian bullseye main contrib non-free
deb-src http://deb.debian.org/debian bullseye main contrib non-free

deb http://deb.debian.org/debian-security/ bullseye-security main contrib 
non-free
deb-src http://deb.debian.org/debian-security/ bullseye-security main contrib 
non-free

deb http://deb.debian.org/debian bullseye-updates main contrib non-free
deb-src http://deb.debian.org/debian bullseye-updates main contrib non-free

then update, upgrade and install at least firmware-linux-nonfree 
and firmware-misc-nonfree

> 
> I would expect the system to boot also with two monitors attached.
> 

This depends very much how the monitors are detected.

All the very best, as ever,

Andy Cater



Bug#996000: general: System does not boot with second monitor attached

2021-10-09 Thread Asbjørn Sæbø
Package: general
Severity: important
X-Debbugs-Cc: gaff...@live.com

Dear Maintainer,

I installed Debian 11 on a new computer (with a single monitor during 
installation, connected with HDMI).

Installation went well, but the monitor came up with a very limited resolution 
(1024x768, I think).
After a bit of googling, I found that the drivers for the Intel graphics on 
this board (Rocket Lake, UHD 750) were not 
included in the 5.10 kernel that came with Debian Bullseye.  I installed kernel 
5.14 from Debian Testing, and that seemed to 
solve the issue - I got full resolution (still with a single monitor attached).

Taking the system into use as my main system, I set it up with two monitors, 
one connected with an HDMI cable, one with a 
DVI cable.  (Both monitors are Benq 24 inch 1920x1080.)
Booting the system, it hangs during boot, with a message "VMC (outside TXT) 
disabled by bios".

Booting the system with only the HDMI-connected monitor attached works as 
expected, the system completes the boot sequence, 
I can log in and use the system.

Attaching the second monitor after boot also works, both monitors are 
recognized and works.

As a workaround, I tried enabling "Intel virtualization technology" in the 
BIOS.  Booting with both monitors attached, there 
is no longer any error message, but the system still hangs during boot (with a 
blank screen).


I would expect the system to boot also with two monitors attached.