Re: Reporting same bug in different packages

2011-05-06 Thread Michael Gilbert
Patrick Strasser wrote:

> schrieb Josselin Mouette am 2011-05-03 17:22:
> > Le mardi 03 mai 2011 à 15:56 +0200, Patrick Strasser a écrit : 
> 
> > Congratulations, you have added yet another bug on the pile that no one
> > ever reads, since there are no real maintainers for poppler.
> 
> Now that's really bad. Alternatives? Reporting upstream

Yes, send it upstream.  It actually has a chance of being looked at
there.

Mike


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Re: Reporting same bug in different packages

2011-05-04 Thread Patrick Strasser
schrieb Josselin Mouette am 2011-05-03 17:22:
> Le mardi 03 mai 2011 à 15:56 +0200, Patrick Strasser a écrit : 

> Congratulations, you have added yet another bug on the pile that no one
> ever reads, since there are no real maintainers for poppler.

Now that's really bad. Alternatives? Reporting upstream, reporting
against affected packages? Asking someone with PDF knowledge to have a
look at it?

Regards

Patrick
-- 
Engineers motto: cheap, good, fast: choose any two
Patrick Strasser 
Student of Telemati_cs_, Techn. University Graz, Austria


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Re: Reporting same bug in different packages

2011-05-04 Thread Josselin Mouette
Le mardi 03 mai 2011 à 18:19 +0100, Ben Hutchings a écrit : 
> Where is your RFH bug?

I’m not the maintainer. I’m just one of the guys who happen to upload it
when it gets too outdated.

-- 
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Re: Reporting same bug in different packages

2011-05-03 Thread Ben Hutchings
On Tue, May 03, 2011 at 05:22:09PM +0200, Josselin Mouette wrote:
> Le mardi 03 mai 2011 à 15:56 +0200, Patrick Strasser a écrit : 
> > schrieb Patrick Strasser am 2011-05-03 15:23:
> > > [..] details in the bug report.
> > 
> > #625452
> 
> Congratulations, you have added yet another bug on the pile that no one
> ever reads, since there are no real maintainers for poppler.
 
Where is your RFH bug?

Ben.

-- 
Ben Hutchings
We get into the habit of living before acquiring the habit of thinking.
  - Albert Camus


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Re: Reporting same bug in different packages

2011-05-03 Thread Josselin Mouette
Le mardi 03 mai 2011 à 17:23 +0200, Patrick Matthäi a écrit : 
> > Congratulations, you have added yet another bug on the pile that no one
> > ever reads, since there are no real maintainers for poppler.
> 
> Which doesn't mean, that there won't be a new maintainer in the future, 
> who is willed to address these bugs.

Yeah sure, and he might also be willing to do a bit of skiing in hell.

-- 
Joss


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Re: Reporting same bug in different packages

2011-05-03 Thread Patrick Matthäi

Am 03.05.2011 17:22, schrieb Josselin Mouette:

Le mardi 03 mai 2011 à 15:56 +0200, Patrick Strasser a écrit :

schrieb Patrick Strasser am 2011-05-03 15:23:

[..] details in the bug report.


#625452


Congratulations, you have added yet another bug on the pile that no one
ever reads, since there are no real maintainers for poppler.


Which doesn't mean, that there won't be a new maintainer in the future, 
who is willed to address these bugs.



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Re: Reporting same bug in different packages

2011-05-03 Thread Josselin Mouette
Le mardi 03 mai 2011 à 15:56 +0200, Patrick Strasser a écrit : 
> schrieb Patrick Strasser am 2011-05-03 15:23:
> > [..] details in the bug report.
> 
> #625452

Congratulations, you have added yet another bug on the pile that no one
ever reads, since there are no real maintainers for poppler.

Cheers,
-- 
Joss


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Re: Reporting same bug in different packages

2011-05-03 Thread Patrick Strasser
schrieb Patrick Strasser am 2011-05-03 15:23:
> [..] details in the bug report.

#625452

Patrick
-- 
Engineers motto: cheap, good, fast: choose any two
Patrick Strasser 
Student of Telemati_cs_, Techn. University Graz, Austria


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Re: Reporting same bug in different packages

2011-05-03 Thread Patrick Strasser
schrieb Patrick Strasser am 2011-05-02 19:20:

>> I want to report a bug, which occurs in two packages (okular, xpdf)
>> exactly the same way. It's a problem with rendering PDFs.
>> What would be the right way:
> 
>> * File two bugs and refer to each other in a additional message
>> * File one bug and refer to the second package

Thank you for the detailed answers! I found several other viewers with
the same problem,  so I'll file the bug under libpoppler5 and leave it
to the experts to find the right assignment.

> This works if it is for both okular and xpdf and bug resides in both of
> them.  Do you see thae same in evince?

Evince and some others works fine, details in the bug report.

>> If d.devel.general is the wrong group [...]

> http://www.debian.org/Bugs/Reporting states that “If you are unable to
> determine which package your bug report should be filed against, please
> send e-mail to the Debian user mailing list [0] asking for advice.”, and
> the translation of this page may point the user to a localized list.

Thanks, I read the guide, but missed that. Next time I know it ;-)

Patrick
-- 
Engineers motto: cheap, good, fast: choose any two
Patrick Strasser 
Student of Telemati_cs_, Techn. University Graz, Austria


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Re: Reporting same bug in different packages

2011-05-03 Thread Amaya
Osamu Aoki wrote:
> On Mon, May 02, 2011 at 11:18:45PM +0200, Amaya wrote:
> > I guess I missed it (wonder how on earth...)
> 
> Because you looked at okular first.  

True :)

> okular uses libpoppler-qt4-3 which depends on libpoppler5.
> Even more convoluted for evince.

Absolutely!

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Re: Reporting same bug in different packages

2011-05-02 Thread David Prévot
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA256

Hi,

Le 02/05/2011 16:46, Amaya a écrit :
> Patrick Strasser wrote:

>> If d.devel.general is the wrong group, I beg you all pardon and would
>> be thankful for naming a proper group.
> 
> I'm inclined to believe that discussing propper BTS handling does belong
> here, but I might be wrong, and if so, would like to be corrected.

http://www.debian.org/Bugs/Reporting states that “If you are unable to
determine which package your bug report should be filed against, please
send e-mail to the Debian user mailing list [0] asking for advice.”, and
the translation of this page may point the user to a localized list.

  0: debian-u...@lists.debian.org

Regards

David

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Re: Reporting same bug in different packages

2011-05-02 Thread Osamu Aoki
Hi,

On Mon, May 02, 2011 at 11:18:45PM +0200, Amaya wrote:
> Mehdi Dogguy wrote:
> > Well, both do use libpoppler5… which is a PDF rendering library.
> 
> I knew it! :) 
> I guess I missed it (wonder how on earth...)

Because you looked at okular first.  

okular uses libpoppler-qt4-3 which depends on libpoppler5.
Even more convoluted for evince.

Osamu


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Re: Reporting same bug in different packages

2011-05-02 Thread Osamu Aoki
Hi,

On Mon, May 02, 2011 at 07:20:12PM +0200, Patrick Strasser wrote:
> Hello!
> 
> I want to report a bug, which occurs in two packages (okular, xpdf)
> exactly the same way. It's a problem with rendering PDFs.
> What would be the right way:
> * File two bugs and refer to each other in a additional message

This works if it is for both okular and xpdf and bug resides in both of
them.  Do you see thae same in evince?

See clone under http://www.debian.org/Bugs/server-control


> * File one bug and refer to the second package
> * Something different

But as I understand, actual PDF rendering is done in libpoppler5 for
these.  If you file one of it, it is more likely to be forwarded to
libpoppler5.   (I am one of xpdf maintainers)

Osamu



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Re: Reporting same bug in different packages

2011-05-02 Thread Amaya
Mehdi Dogguy wrote:
> Well, both do use libpoppler5… which is a PDF rendering library.

I knew it! :) 
I guess I missed it (wonder how on earth...)

-- 
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: :' : -- The life of David Gale
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Re: Reporting same bug in different packages

2011-05-02 Thread Mehdi Dogguy

On 05/02/2011 10:46 PM, Amaya wrote:

Patrick Strasser wrote:

I want to report a bug, which occurs in two packages (okular, xpdf)
exactly the same way. It's a problem with rendering PDFs.


Thanks for spotting this bug. Your contribution to Debian is
appreciated.


What would be the right way:
* File two bugs and refer to each other in a additional message


I was curious and took a look at these packages' Depends: field, and
they do not share many dependencies. I was suspecting a library would be
culprit in the bad rendering, but this doesn't seem the case, so, IMHO,
I would file a bug with each viewer, so that each code gets fixed.


Well, both do use libpoppler5… which is a PDF rendering library.

My 2cents,

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Re: Reporting same bug in different packages

2011-05-02 Thread Amaya
Patrick Strasser wrote:
> I want to report a bug, which occurs in two packages (okular, xpdf)
> exactly the same way. It's a problem with rendering PDFs.

Thanks for spotting this bug. Your contribution to Debian is
appreciated.

> What would be the right way:
> * File two bugs and refer to each other in a additional message

I was curious and took a look at these packages' Depends: field, and
they do not share many dependencies. I was suspecting a library would be
culprit in the bad rendering, but this doesn't seem the case, so, IMHO,
I would file a bug with each viewer, so that each code gets fixed. 
Including a reference to the same bug happening with other PDF viewers
would also be fine. Going the extra mile, I'd try this misterious PDF on
other viewers (evince, epdfview...) and report bugs accordingly.
But I'd really try to figure out weather it's not actually a font
problem, or a different kind of issue (which would not belong in a
discussion in debian-devel). 

> If d.devel.general is the wrong group, I beg you all pardon and would
> be thankful for naming a proper group.

I'm inclined to believe that discussing propper BTS handling does belong
here, but I might be wrong, and if so, would like to be corrected.

-- 
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: :' : -- The life of David Gale
`. `'   
  `-Proudly running Debian GNU/Linux


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Reporting same bug in different packages

2011-05-02 Thread Patrick Strasser
Hello!

I want to report a bug, which occurs in two packages (okular, xpdf)
exactly the same way. It's a problem with rendering PDFs.
What would be the right way:
* File two bugs and refer to each other in a additional message
* File one bug and refer to the second package
* Something different

If d.devel.general is the wrong group, I beg you all pardon and would be
thankful for naming a proper group.

Patrick
-- 
Engineers motto: cheap, good, fast: choose any two
Patrick Strasser 
Student of Telemati_cs_, Techn. University Graz, Austria


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