Bug#625922: RE: Bug#625922: Failures with ST2000DL003-9VT166

2012-09-15 Thread Carlos Alberto Lopez Perez
On 15/06/11 22:15, Paul Faure wrote:
 I upgraded my raid disks to 4 ST32000644NS (Seagate Constellation 2TB) and I
 haven't had an issue since.
 
 I have also moved the cheaper ST2000DL003-9VT166 disks to a Windows XP box
 (in a non raid environment) and haven't seen a problem in days now.
 
 There are plenty of references online now popping up saying that green disks
 are not designed or supported in a raid environment. Weather or not that's
 because of a physical issue, or a software issue, im not sure.
 
 Paul
 

Just a guess: One of the features of green drivers is that they park
the heads every few seconds [1] without disk activity. Can this be the
root of the problem?

Perhaps the HDDs are slow responding when they have the heads parked
(which tends to happen too much often than with normal drives) and this
causes this issue.


You can disable this by forcing a one-hour timeout for parking the heads
with:

hdparm -S 242 /dev/sdX


This needs to be done at boot time each time. Perhaps an init.d script
would help.

You can check the SMART attribute 193 of your drives, which tells you
how many times the drive has parked the head in its life. You will see
that this number is far greater on such green drivers than on normal
drives.

smartctl -a /dev/sdX | grep 193


Regards!


[1] http://forums.anandtech.com/showthread.php?t=2085685



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Bug#625922: Failures with ST2000DL003-9VT166

2012-09-15 Thread Natalia Portillo
In my case the head-parking and the power-on (real power on) values are the 
same, seems that I have that feature disabled.

  4 Start_Stop_Count0x0032   100   100   020Old_age   Always   
-   76
  9 Power_On_Hours  0x0032   086   086   000Old_age   Always   
-   12291
 12 Power_Cycle_Count   0x0032   100   100   020Old_age   Always   
-   80
193 Load_Cycle_Count0x0032   100   100   000Old_age   Always   
-   80

On 16/09/2012, at 00:13, Carlos Alberto Lopez Perez clo...@igalia.com wrote:

 On 15/06/11 22:15, Paul Faure wrote:
 I upgraded my raid disks to 4 ST32000644NS (Seagate Constellation 2TB) and I
 haven't had an issue since.
 
 I have also moved the cheaper ST2000DL003-9VT166 disks to a Windows XP box
 (in a non raid environment) and haven't seen a problem in days now.
 
 There are plenty of references online now popping up saying that green disks
 are not designed or supported in a raid environment. Weather or not that's
 because of a physical issue, or a software issue, im not sure.
 
 Paul
 
 
 Just a guess: One of the features of green drivers is that they park
 the heads every few seconds [1] without disk activity. Can this be the
 root of the problem?
 
 Perhaps the HDDs are slow responding when they have the heads parked
 (which tends to happen too much often than with normal drives) and this
 causes this issue.
 
 
 You can disable this by forcing a one-hour timeout for parking the heads
 with:
 
 hdparm -S 242 /dev/sdX
 
 
 This needs to be done at boot time each time. Perhaps an init.d script
 would help.
 
 You can check the SMART attribute 193 of your drives, which tells you
 how many times the drive has parked the head in its life. You will see
 that this number is far greater on such green drivers than on normal
 drives.
 
 smartctl -a /dev/sdX | grep 193
 
 
 Regards!
 
 
 [1] http://forums.anandtech.com/showthread.php?t=2085685
 


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Bug#625922: Failures with ST2000DL003-9VT166

2012-09-15 Thread Carlos Alberto Lopez Perez

I found the following blog post that contains some useful tips about this issue:


http://paul.sullivan.za.org/kernel-disables-sata-drive-under-heavy-load-action-0x6-frozen/



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Bug#625922: Failures with ST2000DL003-9VT166

2012-09-15 Thread Natalia Portillo
For me it the bug has appeared on other drives (not only Seagate), with no 
system load at all, and without the kernel killing tasks

On 16/09/2012, at 01:53, Carlos Alberto Lopez Perez clo...@igalia.com wrote:

 
 I found the following blog post that contains some useful tips about this 
 issue:
 
 
 http://paul.sullivan.za.org/kernel-disables-sata-drive-under-heavy-load-action-0x6-frozen/
 


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Bug#625922: Failures with ST2000DL003-9VT166

2011-06-15 Thread Paul Faure
I upgraded my raid disks to 4 ST32000644NS (Seagate Constellation 2TB) and I
haven't had an issue since.

I have also moved the cheaper ST2000DL003-9VT166 disks to a Windows XP box
(in a non raid environment) and haven't seen a problem in days now.

There are plenty of references online now popping up saying that green disks
are not designed or supported in a raid environment. Weather or not that's
because of a physical issue, or a software issue, im not sure.

Paul

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Bug#625922: Failures with ST2000DL003-9VT166

2011-06-14 Thread Christian Robottom Reis
I'm seeing the same sort of failure with a pair of these same drives:

  [ 3.570733] ata3.00: ATA-8: ST2000DL003-9VT166, CC32, max UDMA/133

wired into a rather old (2007ish) motherboard:

http://www.intel.com/p/pt_BR/support/highlights/dsktpboards/dg31pr

Base Board Information
Manufacturer: Intel Corporation
Product Name: DG31PR
Version: AAD97573-203
Serial Number: BTPR741000Y3

BIOS Information
Vendor: Intel Corp.
Version: PRG3110H.86A.0071.2010.0318.1704
Release Date: 03/18/2010

I've upgraded the BIOS in the motherboard and it didn't fix the issue
(nor were any SATA interop fixes listed in the BIOS ChangeLog). I had
also replaced the power supply and both cables before that.

I encountered these problems running an amd64 2.6.35-28 Ubuntu kernel
(the current Maverick kernel). I just upgraded yesterday to the Natty
kernel, which is 2.6.38-8 to see if it addressed the problem, and I
haven't seen it occur since, but given that this bug report reports it's
happening in Debian's 2.6.38-8, I'm not very hopeful.

I think this is probably something broken in either the drives or in the
drive-to-motherboard interaction. In looking at the motherboards which
are appearing here:

Gigabyte P35-DS3R
Supermicro X7SPA-H

All these boards are specified as supporting SATA 3.0Bps, but at least
mine and the P35-DS3R are pretty old; I'm not sure about the Supermicro.
So I am thinking there may just be a motherboard interoperability issue.

If this kernel upgrade doesn't address the problem, then I'm considering
replacing one drive at a time, and then the motherboard. (I would switch
drive vendor but it won't be easy to get a refund, so I'm willing to
give this a bit more effort.)
-- 
Christian Robottom Reis   | [+55 16] 3376 0125 | http://launchpad.net/~kiko
Canonical Ltd.| [+55 16] 9112 6430 | http://async.com.br/~kiko



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Bug#625922: Failures with ST2000DL003-9VT166

2011-06-14 Thread Christian Robottom Reis
Other potentially related issues:

http://www.readynas.com/forum/viewtopic.php?f=65t=51496p=306494
http://forum.qnap.com/viewtopic.php?f=182t=39893start=30

http://forums.seagate.com/t5/Barracuda-XT-Barracuda-Barracuda/ST2000DL003-Barracuda-Green-not-detected-at-BIOS/td-p/87154/page/7
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Canonical Ltd.| [+55 16] 9112 6430 | http://async.com.br/~kiko



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