Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS SCANNING UPDATE

2007-04-18 Thread Nick Hayer

David,

Do not take all these suggestions personal.
You are our pinata -  remember?   :)

-Nick



David Barker wrote:

 - Pulled out the bad package

Did this.

  

- Rolled a new package (with an incremented version number) with the
  

missing DLL, tested the package successfully and posted it to the website
for downloaded

Did this although no need for an incremented version number as it was not
related to declude but rather the installer and it effected only Imail users
who had not upgraded to the last declude build

  

- Checked my shopping cart or web logs and found out which customers had
  

downloaded the bad version of the package

Ok I could have done this.

  

- Contacted only those customers by phone and email; when there is an
  

email problem, email is a lousy communications channel

So far it's only John and Dave

  

I would have updated the Whats New web page.
  


We had updated the Release notes. Where is the what's new page ?

  

I *may* then also notify both support mailing lists.
  


Anyone who was the JM list only should not have been effected as they were
not notified of a release.

I think Matt made a good point that Declude should start without the .dll
and write an error message to the log, I have added this to the dev list.

David

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck,
Andrew
Sent: Tuesday, April 17, 2007 1:01 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE

My only two cents on this:

If I were David Barker I would have:

- Pulled out the bad package

- Rolled a new package (with an incremented version number) with the missing
DLL, tested the package succesfully and posted it to the website for
downloaded

- Checked my shopping cart or web logs and found out which customers had
downloaded the bad version of the package

- Contacted only those customers by phone and email; when there is an email
problem, email is a lousy communications channel

I would have updated the Whats New web page.

I *may* then also notify both support mailing lists.

The rest is so much sturm und drang.


Andrew.



  

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
David Barker

Sent: Tuesday, April 17, 2007 9:02 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


So far this issue has effected 2 people. John and Dave. If there were 
10's of others I can see your point however I am not emailing 4500 
users when this is no longer an issue. It is because of people on 
these lists that provide us with good feedback, input and their 2 
cents, that helps us provide a better service to the majority of 
users. In short thanks too John we did not have to send a second 
email.
 
David




From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
Randy Armbrecht

Sent: Tuesday, April 17, 2007 11:48 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE



David,

I normally do not put in my 2 cents worth to general discussions, but 
would like to this time just to help clarify the intent, as I see it, 
of the original request.  Although I am a pretty avid (sp?) user of 
the forums/groups, I cannot imagine EVERYONE that is on the email 
distribition list is a frequent visitor to such.  Those that are not 
will not learn of the mistakenly left out DLL file unless another 
email blast goes out.


Randy Armbrecht
Global Web Solutions, Inc.
804-442-5300




From: David Barker [EMAIL PROTECTED]
Sent: Tuesday, April 17, 2007 10:33 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


The issue was corrected prior to notifying all customers, and 
therefore we did not need to send out a secondary email.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
Andy Schmidt

Sent: Tuesday, April 17, 2007 10:18 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


Hi David,

Thank you for addressing the AVG problem as quickly as you did.

I also think Declude is doing a good stuff on the Virus and Spam lists 
and I have no problem how yesterday's communication was handled on the 
virus list.


However, I thought I had received a direct HTML formatted customer 
notice, with logos as such (not just via the regular virus list) 
urging the install of the new version (but I no longer have those 
emails). So I had understood Dave that he was expecting the warning - 
bad install email to be sent through that same distribution.


I only hope that I don't remember wrong and wasn't looking at some 
older notice.


Best Regards,
Andy

-Original 

[Declude.JunkMail] Possible bug after upgrading to 4.3.46

2007-04-18 Thread John T \(lists\)
Since upgrading to 4.3.46 yesterday, I have noticed that Declude is not
honoring the IP Skip list when it comes to what server it records for the
HELO.

 

I have a IPBYPASS line for each of my incoming gateway servers.

 

%REVDNS% is correctly recording from the server before my gateway servers.

%REMOTEIP% is correctly recording from the server before my gateway servers.

%HELO% is wrongly reporting the gateway server it was received from.

 

John Tolmachoff

eServices For You

 mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

(626) 737-6003

Fax (626) 737-6004

 



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RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS SCANNING UPDATE

2007-04-18 Thread David Barker
How can I forget I was happy to be beat up on again - it's been so long  :) 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick
Hayer
Sent: Wednesday, April 18, 2007 11:18 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE


David,

Do not take all these suggestions personal.
You are our pinata -  remember?   :)

-Nick




David Barker wrote: 

 - Pulled out the bad package



Did this.



  

- Rolled a new package (with an incremented version number) with the

  

missing DLL, tested the package successfully and posted it to the website

for downloaded



Did this although no need for an incremented version number as it was not

related to declude but rather the installer and it effected only Imail users

who had not upgraded to the last declude build



  

- Checked my shopping cart or web logs and found out which customers had

  

downloaded the bad version of the package



Ok I could have done this.



  

- Contacted only those customers by phone and email; when there is an

  

email problem, email is a lousy communications channel



So far it's only John and Dave



  

I would have updated the Whats New web page.

  



We had updated the Release notes. Where is the what's new page ?



  

I *may* then also notify both support mailing lists.

  



Anyone who was the JM list only should not have been effected as they were

not notified of a release.



I think Matt made a good point that Declude should start without the .dll

and write an error message to the log, I have added this to the dev list.



David



-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck,

Andrew

Sent: Tuesday, April 17, 2007 1:01 PM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS

SCANNING UPDATE



My only two cents on this:



If I were David Barker I would have:



- Pulled out the bad package



- Rolled a new package (with an incremented version number) with the missing

DLL, tested the package succesfully and posted it to the website for

downloaded



- Checked my shopping cart or web logs and found out which customers had

downloaded the bad version of the package



- Contacted only those customers by phone and email; when there is an email

problem, email is a lousy communications channel



I would have updated the Whats New web page.



I *may* then also notify both support mailing lists.



The rest is so much sturm und drang.





Andrew.







  

-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 

David Barker

Sent: Tuesday, April 17, 2007 9:02 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE



So far this issue has effected 2 people. John and Dave. If there were 

10's of others I can see your point however I am not emailing 4500 

users when this is no longer an issue. It is because of people on 

these lists that provide us with good feedback, input and their 2 

cents, that helps us provide a better service to the majority of 

users. In short thanks too John we did not have to send a second 

email.

 

David







From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 

Randy Armbrecht

Sent: Tuesday, April 17, 2007 11:48 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE





David,



I normally do not put in my 2 cents worth to general discussions, but 

would like to this time just to help clarify the intent, as I see it, 

of the original request.  Although I am a pretty avid (sp?) user of 

the forums/groups, I cannot imagine EVERYONE that is on the email 

distribition list is a frequent visitor to such.  Those that are not 

will not learn of the mistakenly left out DLL file unless another 

email blast goes out.



Randy Armbrecht

Global Web Solutions, Inc.

804-442-5300









From: David Barker  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

Sent: Tuesday, April 17, 2007 10:33 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE



The issue was corrected prior to notifying all customers, and 

therefore we did not need to send out a secondary email.



-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 

Andy Schmidt

Sent: Tuesday, April 17, 2007 10:18 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE



Hi David,



Thank you for addressing the AVG problem as quickly as you did.



I also think Declude is doing a good stuff on the Virus and Spam lists 

and I have no problem how yesterday's communication was handled 

Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS SCANNING UPDATE

2007-04-18 Thread Linda Pagillo
I'm David's tag team partner! Together we are invincible! Bring it on!!! 
*WonderTwin Powers Activate!!* :)

If you have any further questions, please do not hesitate to contact me either 
by email or call Toll free 1-866-332-5833  Ext.7008

Linda Pagillo
Technical Support Engineer | Declude

Your Email Security is our business

Office: 978.499.2933  x7008 
Toll Free: 1-866.332.5833 x7008 
Fax: 978.334.0700
Email: [EMAIL PROTECTED]
  - Original Message - 
  From: David Barker 
  To: declude.junkmail@declude.com 
  Sent: Wednesday, April 18, 2007 11:04 AM
  Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


  How can I forget I was happy to be beat up on again - it's been so long  :) 



--
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer
  Sent: Wednesday, April 18, 2007 11:18 AM
  To: declude.junkmail@declude.com
  Subject: Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


  David,

  Do not take all these suggestions personal.
  You are our pinata -  remember?   :)

  -Nick



David Barker wrote: 
 - Pulled out the bad package

Did this.

  - Rolled a new package (with an incremented version number) with the
  missing DLL, tested the package successfully and posted it to the website
for downloaded

Did this although no need for an incremented version number as it was not
related to declude but rather the installer and it effected only Imail users
who had not upgraded to the last declude build

  - Checked my shopping cart or web logs and found out which customers had
  downloaded the bad version of the package

Ok I could have done this.

  - Contacted only those customers by phone and email; when there is an
  email problem, email is a lousy communications channel

So far it's only John and Dave

  I would have updated the Whats New web page.
  
We had updated the Release notes. Where is the what's new page ?

  I *may* then also notify both support mailing lists.
  
Anyone who was the JM list only should not have been effected as they were
not notified of a release.

I think Matt made a good point that Declude should start without the .dll
and write an error message to the log, I have added this to the dev list.

David

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck,
Andrew
Sent: Tuesday, April 17, 2007 1:01 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE

My only two cents on this:

If I were David Barker I would have:

- Pulled out the bad package

- Rolled a new package (with an incremented version number) with the missing
DLL, tested the package succesfully and posted it to the website for
downloaded

- Checked my shopping cart or web logs and found out which customers had
downloaded the bad version of the package

- Contacted only those customers by phone and email; when there is an email
problem, email is a lousy communications channel

I would have updated the Whats New web page.

I *may* then also notify both support mailing lists.

The rest is so much sturm und drang.


Andrew.



  -Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
David Barker
Sent: Tuesday, April 17, 2007 9:02 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE

So far this issue has effected 2 people. John and Dave. If there were 
10's of others I can see your point however I am not emailing 4500 
users when this is no longer an issue. It is because of people on 
these lists that provide us with good feedback, input and their 2 
cents, that helps us provide a better service to the majority of 
users. In short thanks too John we did not have to send a second 
email.
 
David



From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
Randy Armbrecht
Sent: Tuesday, April 17, 2007 11:48 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE


David,

I normally do not put in my 2 cents worth to general discussions, but 
would like to this time just to help clarify the intent, as I see it, 
of the original request.  Although I am a pretty avid (sp?) user of 
the forums/groups, I cannot imagine EVERYONE that is on the email 
distribition list is a frequent visitor to such.  Those that are not 
will not learn of the mistakenly left out DLL file unless another 
email blast goes out.

Randy Armbrecht
Global Web Solutions, Inc.
804-442-5300




From: David Barker [EMAIL PROTECTED]
Sent: Tuesday, April 17, 2007 10:33 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 
SCANNING UPDATE

The issue was corrected 

RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS SCANNING UPDATE

2007-04-18 Thread David Barker
uh.. shouldn't that be WONDERTWINPOWERACTIVATE   ON

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda
Pagillo
Sent: Wednesday, April 18, 2007 12:25 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE


I'm David's tag team partner! Together we are invincible! Bring it on!!!
*WonderTwin Powers Activate!!* :)
 
If you have any further questions, please do not hesitate to contact me
either by email or call Toll free 1-866-332-5833  Ext.7008
 
Linda Pagillo
Technical Support Engineer | Declude
 
Your Email Security is our business
 
Office: 978.499.2933  x7008 
Toll Free: 1-866.332.5833 x7008 
Fax: 978.334.0700
Email: [EMAIL PROTECTED]

- Original Message - 
From: David  mailto:[EMAIL PROTECTED] Barker 
To: declude.junkmail@declude.com 
Sent: Wednesday, April 18, 2007 11:04 AM
Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE

How can I forget I was happy to be beat up on again - it's been so long  :) 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick
Hayer
Sent: Wednesday, April 18, 2007 11:18 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS
SCANNING UPDATE


David,

Do not take all these suggestions personal.
You are our pinata -  remember?   :)

-Nick




David Barker wrote: 

 - Pulled out the bad package



Did this.



  

- Rolled a new package (with an incremented version number) with the

  

missing DLL, tested the package successfully and posted it to the website

for downloaded



Did this although no need for an incremented version number as it was not

related to declude but rather the installer and it effected only Imail users

who had not upgraded to the last declude build



  

- Checked my shopping cart or web logs and found out which customers had

  

downloaded the bad version of the package



Ok I could have done this.



  

- Contacted only those customers by phone and email; when there is an

  

email problem, email is a lousy communications channel



So far it's only John and Dave



  

I would have updated the Whats New web page.

  



We had updated the Release notes. Where is the what's new page ?



  

I *may* then also notify both support mailing lists.

  



Anyone who was the JM list only should not have been effected as they were

not notified of a release.



I think Matt made a good point that Declude should start without the .dll

and write an error message to the log, I have added this to the dev list.



David



-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck,

Andrew

Sent: Tuesday, April 17, 2007 1:01 PM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS

SCANNING UPDATE



My only two cents on this:



If I were David Barker I would have:



- Pulled out the bad package



- Rolled a new package (with an incremented version number) with the missing

DLL, tested the package succesfully and posted it to the website for

downloaded



- Checked my shopping cart or web logs and found out which customers had

downloaded the bad version of the package



- Contacted only those customers by phone and email; when there is an email

problem, email is a lousy communications channel



I would have updated the Whats New web page.



I *may* then also notify both support mailing lists.



The rest is so much sturm und drang.





Andrew.







  

-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 

David Barker

Sent: Tuesday, April 17, 2007 9:02 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE



So far this issue has effected 2 people. John and Dave. If there were 

10's of others I can see your point however I am not emailing 4500 

users when this is no longer an issue. It is because of people on 

these lists that provide us with good feedback, input and their 2 

cents, that helps us provide a better service to the majority of 

users. In short thanks too John we did not have to send a second 

email.

 

David







From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 

Randy Armbrecht

Sent: Tuesday, April 17, 2007 11:48 AM

To: declude.junkmail@declude.com

Subject: RE: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS 

SCANNING UPDATE





David,



I normally do not put in my 2 cents worth to general discussions, but 

would like to this time just to help clarify the intent, as I see it, 

of the original request.  Although I am a pretty avid (sp?) user of 

the forums/groups, I cannot imagine EVERYONE that is on the email 

distribition list is a frequent visitor to such.  Those that are not 

will not learn of the mistakenly left out DLL 

RE: [Declude.JunkMail] Possible bug after upgrading to 4.3.46

2007-04-18 Thread David Barker
No changes were made to the HELO for IMail, can you send some log lines to
verify this so I can look into it ?

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T
(lists)
Sent: Wednesday, April 18, 2007 11:46 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Possible bug after upgrading to 4.3.46



Since upgrading to 4.3.46 yesterday, I have noticed that Declude is not
honoring the IP Skip list when it comes to what server it records for the
HELO.

 

I have a IPBYPASS line for each of my incoming gateway servers.

 

%REVDNS% is correctly recording from the server before my gateway servers.

%REMOTEIP% is correctly recording from the server before my gateway servers.

%HELO% is wrongly reporting the gateway server it was received from.

 

John Tolmachoff

eServices For You

 mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

(626) 737-6003

Fax (626) 737-6004

 


---
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unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 


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unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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