[Declude.JunkMail] SMTP Slowdown

2002-10-23 Thread Bill Kaylor, Domain Mail Administrator
Hello,
My apologies in advance for the length of this, but I want to be as through
as possible the first time.

The background:
Dell Poweredge 6400,
Imail 6.06
Windows 2000 Server, SP2
Quad Xeon 733 mhz
Declude 1.60, running Virus and Junkmail
McAfee 4.1.60, Dat file 4229
4GB Ram
All drives ultra scsi, lvd, 10, rpm or better
C: 2-18 gb, hardware raid 1, OS drive
E: 18 gb Imail and Spool drive
F: 2-36 gb hardware raid 1 for the main domain, +\- 15,000 accounts
G: 2-18 gb hardware raid 1 for the hosted domains, +\- 100 domains, +\- 500
accounts total
375,000-400,000 messages per day

On Friday last week, we installed SP3 and let Microsoft (from
windowsupdates.microsoft.com) perform the required/recommended hot patches.
Since that time, our customer base has been seeing an increasing number of
smtp connect failures.  We are seeing the same thing on our internal lan as
well.  Sometimes, it will fail in less than a second with Outlook/Outlook
Express/Eudora reporting that the tcp/ip connection was unexpectedly
terminated by the server.  Other times, it will take 45-60 seconds for the
error to occur.  One time out of 5, it will send the message, but only after
a 45-60 second wait.

So far, we have:
Reinstalled 2000, sp2, Imail, McAfee and Declude from fresh files, onto
formatted drives, effectively undoing all of the changes that were made
Friday.
Changed from Intel Pro 100+ to Allied Telesyn Nics, and back
Updated Nic drivers for the intels
Stopped Declude totally
Added MaxQueProc=30
Verified not a DOS attack
Virus Scanned the entire system
Changed network cables
Changed ports on the switch
Moved/Increased/Decreased the pagefile

We have been though the Imail Knowledge base, the Declude list archives, and
the Imail list archives.  It seems that SMTPD32.exe is the issue, but we are
not sure.  Any assistance/advice will be greatly appreciated

Thank you in advance for any assistance

Bill
Domain Mail Administrator









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RE: [Declude.JunkMail] SMTP Slowdown

2002-10-23 Thread Bill Kaylor, Domain Mail Administrator
1, with cpu load running between 25-35%, usually around 65-70%, with no
issues.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com]On Behalf Of Mark Smith
Sent: Wednesday, October 23, 2002 9:22 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] SMTP Slowdown


Sounds like a SMTP loop or something.

How many instances of SMTPD32.exe are running?


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:Declude.JunkMail-owner;declude.com] On Behalf Of Bill
 Kaylor, Domain Mail Administrator
 Sent: Wednesday, October 23, 2002 9:14 AM
 To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
 Subject: [Declude.JunkMail] SMTP Slowdown


 Hello,
   My apologies in advance for the length of this, but I
 want to be as through as possible the first time.

 The background:
 Dell Poweredge 6400,
 Imail 6.06
 Windows 2000 Server, SP2
 Quad Xeon 733 mhz
 Declude 1.60, running Virus and Junkmail
 McAfee 4.1.60, Dat file 4229
 4GB Ram
 All drives ultra scsi, lvd, 10, rpm or better
 C: 2-18 gb, hardware raid 1, OS drive
 E: 18 gb Imail and Spool drive
 F: 2-36 gb hardware raid 1 for the main domain, +\- 15,000 accounts
 G: 2-18 gb hardware raid 1 for the hosted domains, +\- 100
 domains, +\- 500 accounts total 375,000-400,000 messages per day

 On Friday last week, we installed SP3 and let Microsoft (from
 windowsupdates.microsoft.com) perform the
 required/recommended hot patches. Since that time, our
 customer base has been seeing an increasing number of smtp
 connect failures.  We are seeing the same thing on our
 internal lan as well.  Sometimes, it will fail in less than a
 second with Outlook/Outlook Express/Eudora reporting that the
 tcp/ip connection was unexpectedly terminated by the server.
 Other times, it will take 45-60 seconds for the error to
 occur.  One time out of 5, it will send the message, but only
 after a 45-60 second wait.

 So far, we have:
 Reinstalled 2000, sp2, Imail, McAfee and Declude from fresh
 files, onto formatted drives, effectively undoing all of the
 changes that were made Friday. Changed from Intel Pro 100+ to
 Allied Telesyn Nics, and back Updated Nic drivers for the
 intels Stopped Declude totally Added MaxQueProc=30 Verified
 not a DOS attack Virus Scanned the entire system Changed
 network cables Changed ports on the switch
 Moved/Increased/Decreased the pagefile

 We have been though the Imail Knowledge base, the Declude
 list archives, and the Imail list archives.  It seems that
 SMTPD32.exe is the issue, but we are not sure.  Any
 assistance/advice will be greatly appreciated

 Thank you in advance for any assistance

 Bill
 Domain Mail Administrator









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RE: [Declude.JunkMail] SMTP Slowdown

2002-10-23 Thread Bill Kaylor, Domain Mail Administrator
cpu util is between 25-35%, was around 65-70 before friday, and the server
never had an issue.  on access is disabled however.  This is the first issue
I have had with this server in over a year.  btw, I never see more than 2-3
scan.exe in the processes at any one time, have the limit set to 15, and
have even disabled declude totally, no change.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com]On Behalf Of R. Scott Perry
Sent: Wednesday, October 23, 2002 9:29 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] SMTP Slowdown



 My apologies in advance for the length of this, but I want to be
 as through
as possible the first time.

The background:
375,000-400,000 messages per day

Virus scanning over 350,000 E-mails per day on one server will use a lot of
CPU time.

However, if it was working fine before with the same volume, then it should
be able to work now.

Is there any chance that you have an on-access virus scanner running in the
background scanning files?  That could be what is pushing the server to its
limits.

-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com

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RE: [Declude.JunkMail] Whitelist Request

2002-09-18 Thread Bill Kaylor, Domain Mail Administrator

That's what I did...using the address list, I give it a weight of -140,
which is more than the total of ALL of my tests added together...

Bill


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Charles Frolick
Sent: Wednesday, September 18, 2002 11:53 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Whitelist Request


I decided I will start using filter file to whitelist legitimate mailing
lists from listservers that also support spammers, since they seem to be the
bulk of my false positives.  I am giving them all 0 weight in the list, but
will give the whole test a very high negative weight.  I currently only have
a few examples, since I am not that aggressive yet in my weights, but I
welcome any suggestions. This should allow everyone to be much more
aggressive.  Maybe a version of the filter test that is a whitelist wouldn't
be a bad idea.  The filter tests allow for more flexability than the
standard whitelist, leaving in many cases less room for error.

Chuck Frolick
ArgoNet, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Mark Smith
Sent: Wednesday, September 18, 2002 9:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Whitelist Request


Rick,
I completely agree with you.
I don't like risking corruption to the global.cfg file through a ASP/CGI
script error.
Our idea is to turn up the weight tests and whitelist all of our
customer base.

The external whitelsit makes it easier to keep that update.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Rick Davidson
 Sent: Wednesday, September 18, 2002 10:33 AM
 To: [EMAIL PROTECTED]
 Subject: Re: [Declude.JunkMail] Whitelist Request


 Hi Bob,
 There are a few reasons I want/need the whitelist separate.
 One being that it will be easy to push a copy of the
 whitelist via ftp to each relevant system instead of manually
 or programaticly attaching to each server and editing the
 global.cfg. Secondly the global.cfg file is basicly static
 infomation aside from the whitelist, so interfacing with it
 programaticly seems like wasted effort to me. I don't believe
 Scott intended the whitelist to be used as much as it is but
 unfortunately the amount of legit servers needing
 whitelisting is enough to make the whitelist an important
 feature of Declude.

 The level of modification will just be adding and removing
 white and black list entries as well as word and phrase
 filter lines. We can do this via the web and email.

 Have a great day!
 Rick Davidson
 Buckeye Internet Services
 www.buckeyeweb.com
 440-953-1900
 -
 - Original Message -
 From: Robert Shubert [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Tuesday, September 17, 2002 5:57 PM
 Subject: Re: [Declude.JunkMail] Whitelist Request


  Rick,
 
  I too am planning to advance Declude administration to my
 users via a
  web application. Although I saw no reason why I couldn't
  programmaticaly change the global.cfg and other files. Could I ask
  your reasoning? Also, to what level of modification do you
 anticipate.
  The numerous options that declude allows for will make 100% remote
  editing quite a challange. Thanks for your input.
 
  Bob
 
  Rick Davidson wrote:
  
   Howdy Scott,
   Was wondering if you would consider creating a separate whitelist
   file
 for
   management purposes. Currently I have one customer with 4 Imail
   servers peered as a single domain across the country (US :-) I
   maintain master
 black
   lists and word filters on my workstation and use a batch
 file to FTP
 them to
   each server. Also, we are developing some web based
 management tools
   for Declude and would rather not have to programmaticly access the
 global.cfg
   file.
  
   Figured I would ask :-)
  
   Have a great day!
   Rick Davidson
   Buckeye Internet Services
   www.buckeyeweb.com
   440-953-1900
   -
  
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