Re: [Declude.JunkMail] A single domain not able to whitelist

2004-01-15 Thread R. Scott Perry

Initially I was trying to whitelist an entire hosted domain but was not 
able to do so. Declude still caught spam being sent to them. So upon 
further checking I found that that individual domain was actually using my 
top level config files when email was sent to that particular doamin, 
instead of the config files in their domain directory.
That will happen if the name of the directory is different than the actual 
name of the domain.  For example, if the actual name of the domain is 
mail.example.com (with a host alias of example.com), then the directory 
name needs to be \IMail\Declude\mail.example.com (not 
\IMail\Declude\example.com).

So to please the client I simply tried to whitelist their entire domain, 
but no matter if I use the whitelist todomain or create a whitelistfilter, 
I can not seem to whitelist everything sent to their individual domain. I 
still see where spam is being caught in the log files.
Are you using WHITELIST TODOMAIN @example.com?

Could you E-mail me your global.cfg file -- I can check to make sure that 
it is set up properly.

   -Scott
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[Declude.JunkMail] A single domain not able to whitelist

2004-01-14 Thread Glenn Brooks
Initially I was trying to whitelist an entire hosted domain but was not 
able to do so. Declude still caught spam being sent to them. So upon 
further checking I found that that individual domain was actually using my 
top level config files when email was sent to that particular doamin, 
instead of the config files in their domain directory.

So to please the client I simply tried to whitelist their entire domain, 
but no matter if I use the whitelist todomain or create a whitelistfilter, 
I can not seem to whitelist everything sent to their individual domain. I 
still see where spam is being caught in the log files.

Where should I start to track down the problem...other domains with custom 
directories for weighting and filters work fine. I simply need to whitelist 
all email sent to them.

Thanks in advance

Glenn Brooks
WebWize, Inc.
713-688-4382
http://www.webwize.com 

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