Re: [Declude.JunkMail] Declude Release 3.0.5.23
Title: Message Hi Barry, Maybe I've just been out of the loop, but that's the first mention I've heard of Declude 4.0. We've been waiting on upgrading to 3.0 pending some confidence in its reliability. Is 4.0 something schedule for this year, or far out in the future? Thanks, Ben BC Web - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Thursday, December 29, 2005 11:31 AM Subject: [Declude.JunkMail] Declude Release 3.0.5.23 Declude Release 3.0.5.23 There has been an intermittent bug in Declude that reported certain features in the Pro version were not available. There is no function within Declude to downgrade functionality other than by changing the key in the configuration file which is under the control of our customers. There is no remote capability for anyone at Declude to change the contents of a customer’s configuration file. The latest release posted today 3.0.5.23 contains a fix for this bug. We recognize that some customers had issues with our licensing software over the last weekend. We had thoroughly tested this when we first released this version of the licensing software, including turning off of the server and we were confident that this type of issue would not arise. It seems however that with the communications failure (Verizon) a problem arose for a limited number of our customers. We analyzed the code this week and thanks to customers who worked with us on this and the problem has now been resolved. The fix is in 3.0.5.23 We have designed a new, simplified licensing application that will be released with Declude 4.0 and we will post more details closer to the time. Barry From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin BilbeeSent: Thursday, December 29, 2005 1:28 PMTo: Declude.JunkMail@declude.comSubject: RE: Re: [Declude.JunkMail] So - what happened with the Downgrade Decludes silence, since Scott left, normally means they have not completed their investigation. I think their silence on this and other issues is a definite concern. Declude used to be very up front on issues and much more active on this list. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]Sent: Thursday, December 29, 2005 9:26 AMTo: Declude.JunkMail@declude.comSubject: CBL:Re: [Declude.JunkMail] So - what happened with the Downgrade I would also like to add myDEEP concern about this issue. I have yet to see an adequate explanation about the problem orany steps that are being taken to prevent it in the future. It would be helpful if Declude would explain how this "phone home" feature works so we can better address issues when it doesn't. Don - Original Message - From: Andy Schmidt To: Declude.JunkMail@declude.com Sent: Thursday, December 29, 2005 10:32 AM Subject: [Declude.JunkMail] So - what happened with the Downgrade Hi, After all this turmail last weekend, where several users suffered a "downgrade" from Pro which strangely coincided with the unavailability of a certain host name at Declude - and which equally strangely seemed to fix itself after Declude fixed that problem on Monday -- I'm wondering what the outcome of all that was? Has that "coincidence" been sufficiently explained so that we ALL can sleep better THIS weekend? What about the apparent resource leakage that seemed to occurat those clientswhile Declude's hardware problem was going on? Has it been investigated to determine if there is a problem in the exception handling that might cause an ever-increasing resource consumptions? I would really like to get an update on what has been accomplished this week to shed some light into this whole matter to put my mind at ease. Best RegardsAndy SchmidtPhone: +1 201 934-3414 x20 (Business)Fax: +1 201 934-9206 --No virus found in this incoming message.Checked by AVG Free Edition.Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005 --No virus found in this outgoing message.Checked by AVG Free Edition.Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005
RE: [Declude.JunkMail] Declude Release 3.0.5.23
Title: Message It looks like the version for SmarterMail stays at 3.0.5.22. Is that correct? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]Sent: Thursday, December 29, 2005 1:32 PMTo: Declude.JunkMail@declude.comSubject: [Declude.JunkMail] Declude Release 3.0.5.23 Declude Release 3.0.5.23 There has been an intermittent bug in Declude that reported certain features in the Pro version were not available. There is no function within Declude to downgrade functionality other than by changing the key in the configuration file which is under the control of our customers. There is no remote capability for anyone at Declude to change the contents of a customers configuration file. The latest release posted today 3.0.5.23 contains a fix for this bug. We recognize that some customers had issues with our licensing software over the last weekend. We had thoroughly tested this when we first released this version of the licensing software, including turning off of the server and we were confident that this type of issue would not arise. It seems however that with the communications failure (Verizon) a problem arose for a limited number of our customers. We analyzed the code this week and thanks to customers who worked with us on this and the problem has now been resolved. The fix is in 3.0.5.23 We have designed a new, simplified licensing application that will be released with Declude 4.0 and we will post more details closer to the time. Barry
RE: [Declude.JunkMail] Declude Release 3.0.5.23
Title: Message Correct From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike WiegersSent: Friday, December 30, 2005 10:24 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude Release 3.0.5.23 It looks like the version for SmarterMail stays at 3.0.5.22. Is that correct? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]Sent: Thursday, December 29, 2005 1:32 PMTo: Declude.JunkMail@declude.comSubject: [Declude.JunkMail] Declude Release 3.0.5.23 Declude Release 3.0.5.23 There has been an intermittent bug in Declude that reported certain features in the Pro version were not available. There is no function within Declude to downgrade functionality other than by changing the key in the configuration file which is under the control of our customers. There is no remote capability for anyone at Declude to change the contents of a customers configuration file. The latest release posted today 3.0.5.23 contains a fix for this bug. We recognize that some customers had issues with our licensing software over the last weekend. We had thoroughly tested this when we first released this version of the licensing software, including turning off of the server and we were confident that this type of issue would not arise. It seems however that with the communications failure (Verizon) a problem arose for a limited number of our customers. We analyzed the code this week and thanks to customers who worked with us on this and the problem has now been resolved. The fix is in 3.0.5.23 We have designed a new, simplified licensing application that will be released with Declude 4.0 and we will post more details closer to the time. Barry --No virus found in this incoming message.Checked by AVG Free Edition.Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005
[Declude.JunkMail] Declude Release 3.0.5.23
Title: Message Declude Release 3.0.5.23 There has been an intermittent bug in Declude that reported certain features in the Pro version were not available. There is no function within Declude to downgrade functionality other than by changing the key in the configuration file which is under the control of our customers. There is no remote capability for anyone at Declude to change the contents of a customers configuration file. The latest release posted today 3.0.5.23 contains a fix for this bug. We recognize that some customers had issues with our licensing software over the last weekend. We had thoroughly tested this when we first released this version of the licensing software, including turning off of the server and we were confident that this type of issue would not arise. It seems however that with the communications failure (Verizon) a problem arose for a limited number of our customers. We analyzed the code this week and thanks to customers who worked with us on this and the problem has now been resolved. The fix is in 3.0.5.23 We have designed a new, simplified licensing application that will be released with Declude 4.0 and we will post more details closer to the time. Barry From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin BilbeeSent: Thursday, December 29, 2005 1:28 PMTo: Declude.JunkMail@declude.comSubject: RE: Re: [Declude.JunkMail] So - what happened with the Downgrade Decludes silence, since Scott left, normally means they have not completed their investigation. I think their silence on this and other issues is a definite concern. Declude used to be very up front on issues and much more active on this list. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]Sent: Thursday, December 29, 2005 9:26 AMTo: Declude.JunkMail@declude.comSubject: CBL:Re: [Declude.JunkMail] So - what happened with the Downgrade I would also like to add myDEEP concern about this issue. I have yet to see an adequate explanation about the problem orany steps that are being taken to prevent it in the future. It would be helpful if Declude would explain how this "phone home" feature works so we can better address issues when it doesn't. Don - Original Message - From: Andy Schmidt To: Declude.JunkMail@declude.com Sent: Thursday, December 29, 2005 10:32 AM Subject: [Declude.JunkMail] So - what happened with the Downgrade Hi, After all this turmail last weekend, where several users suffered a "downgrade" from Pro which strangely coincided with the unavailability of a certain host name at Declude - and which equally strangely seemed to fix itself after Declude fixed that problem on Monday -- I'm wondering what the outcome of all that was? Has that "coincidence" been sufficiently explained so that we ALL can sleep better THIS weekend? What about the apparent resource leakage that seemed to occurat those clientswhile Declude's hardware problem was going on? Has it been investigated to determine if there is a problem in the exception handling that might cause an ever-increasing resource consumptions? I would really like to get an update on what has been accomplished this week to shed some light into this whole matter to put my mind at ease. Best RegardsAndy SchmidtPhone: +1 201 934-3414 x20 (Business)Fax: +1 201 934-9206 --No virus found in this incoming message.Checked by AVG Free Edition.Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.9/216 - Release Date: 12/29/2005
