[Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Joey Proulx
Can someone please explain to me why, if an email is flagged as spam by 
Sniffer, I shouldn't just delete it outright?  Are there instances where 
Sniffer is wrong?  Or is this the way you all use it already?

Reason I ask is that I have Sniffer setup with a weight of 10...and I hold 
messages with a weight of 10-14.  This morning I got a Nigerian-type scam 
that sniffer flagged, but it only scored a total weight of 5.  I'll have to 
check through my global.cfg when I get back from my 9am meeting, but 
something added a weight of -5 somewhere, meaning the email got 
through.  If I had deleted all Sniffer-found spam outright, this would not 
have happened.

Thoughts?
_
Joey Proulx
SAU #21 Technology Support Staff
2 Alumni Drive
Hampton, NH 03842
(603) 926-8992, ext 115
[EMAIL PROTECTED]

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RE: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Don Schreiner
If you delete, you should delete based on achieving a minimum weight
accumulated. Sniffer on occasion may detect something as a false positive.
For example, it may misinterpret a legitimate e-mail as Spam with an
attachment based on conversion of the attachment to characters and a series
triggering something in Sniffer rules. I have seen this on occasion. In our
scenario, we hold on a certain weight range for review, and higher weight
range we auto-delete. We also will hold if failing Sniffer alone and no
other tests. HTH's

-Don

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joey Proulx
Sent: Thursday, April 14, 2005 8:50 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Deleting emails based solely on Sniffer?

Can someone please explain to me why, if an email is flagged as spam by 
Sniffer, I shouldn't just delete it outright?  Are there instances where 
Sniffer is wrong?  Or is this the way you all use it already?

Reason I ask is that I have Sniffer setup with a weight of 10...and I hold 
messages with a weight of 10-14.  This morning I got a Nigerian-type scam 
that sniffer flagged, but it only scored a total weight of 5.  I'll have to 
check through my global.cfg when I get back from my 9am meeting, but 
something added a weight of -5 somewhere, meaning the email got 
through.  If I had deleted all Sniffer-found spam outright, this would not 
have happened.

Thoughts?

_
Joey Proulx
SAU #21 Technology Support Staff
2 Alumni Drive
Hampton, NH 03842
(603) 926-8992, ext 115
[EMAIL PROTECTED]



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Re: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Nick
On 14 Apr 2005 at 8:50, Joey Proulx wrote:

Hi Joey,
 Can someone please explain to me why, if an email is flagged as spam
 by Sniffer, I shouldn't just delete it outright?  Are there instances
 where Sniffer is wrong?  Or is this the way you all use it already?
Well from my perspective the beauty of Declude is you can use 
multiple tests to fasil an email - as I'm sure you are aware.  No 
doubt an email that fails sniffer needs to be punished however to 
delete on that one test may cause some good email to be deleted..

For example I do get false positives on newsletters and some lists I 
belong to. So I generally wack an email 70% [varies depending of 
return code] of my hold weight and look for other failures to push it 
over the threshold

My .02 ... :)

-Nick

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Re: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Bill Landry
- Original Message - 
From: Joey Proulx [EMAIL PROTECTED]

Can someone please explain to me why, if an email is flagged as spam by 
Sniffer, I shouldn't just delete it outright?  Are there instances where 
Sniffer is wrong?  Or is this the way you all use it already?

Reason I ask is that I have Sniffer setup with a weight of 10...and I hold 
messages with a weight of 10-14.  This morning I got a Nigerian-type scam 
that sniffer flagged, but it only scored a total weight of 5.  I'll have 
to check through my global.cfg when I get back from my 9am meeting, but 
something added a weight of -5 somewhere, meaning the email got through. 
If I had deleted all Sniffer-found spam outright, this would not have 
happened.

Thoughts?
I wouldn't recommend doing that, since I typically submit a few 
false-positives each week to the Sniffer false@ address.  The better thing 
to do, as you said, is determine what test(s) is/are reducing the weight and 
adjust it.

Bill 

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Re: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Darrell \([EMAIL PROTECTED])
Joey Proulx writes: 

Can someone please explain to me why, if an email is flagged as spam by 
Sniffer, I shouldn't just delete it outright?  Are there instances where 
Sniffer is wrong?  Or is this the way you all use it already?
A couple of things Sniffer is very effective but not perfect close.  There 
are false positives.  The common rule is that no message should not be 
delivered because of one test.  Now on my system Sniffer is right under the 
hold weight which means a second test is required to push it over. 

Darrell
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Try invURIBL - an advanced URI filtering test that will block more than 85% 
of all SPAM with the default configuration? Try it for free 
http://www.invariantsystems.com/invuribl/default.htm 

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Re: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Pete McNeil
On Thursday, April 14, 2005, 8:50:12 AM, Joey wrote:

JP Can someone please explain to me why, if an email is flagged as spam by
JP Sniffer, I shouldn't just delete it outright?  Are there instances where
JP Sniffer is wrong?  Or is this the way you all use it already?

JP Reason I ask is that I have Sniffer setup with a weight of 10...and I hold
JP messages with a weight of 10-14.  This morning I got a Nigerian-type scam
JP that sniffer flagged, but it only scored a total weight of 5. I'll have to
JP check through my global.cfg when I get back from my 9am meeting, but
JP something added a weight of -5 somewhere, meaning the email got 
JP through.  If I had deleted all Sniffer-found spam outright, this would not
JP have happened.

JP Thoughts?

... Just adding to the thread...

First, I agree with Nick  Don ...

As much as we try to make SNF perfect, the definition of it's design,
and the fact of any spam test dictate that there will be some error
rate.

For example, our false positive handling process is based on our best
guess about the consensus of all of our customers Do most of the
people we serve agree with this rule? Is that agreement worth the risk
of a false positive?

These questions are answered primarily by statistics...

The point is that there is a gray area where some folks will always
find a false positive (and we generally will adjust their rulebase
accordingly).

That somebody could be you :-) So it is safest NOT to delete on SNF,
or for that matter any single test - even if that will lead to some
spam getting through. This is one of the key benefits of Declude is
it's weighting system.

That said, the best practice (as I observe it) is to always hold on
SNF and to delete on a specific weight that is high enough to include
at least two other tests.

Using this strategy, any FP generated by SNF will still be around to
be noticed if it is discovered - either by review or by a customer
asking why some message appears to be missing. The message can then be
recovered, a false positive report made, and appropriate adjustments
implemented.

In your scenario you might want to set the weight of SNF higher so
that the -5 might still keep the message in your hold range. This
might force you to adjust your upper limit on the hold weight, but
it's a decent compromise I think. In the end only you can know for
sure what is the best strategy for your system.

All of this is a balance of resources and risks. There are many happy
systems out there that do regularly delete messages on a single test -
for example IMGate which has been debated widely. While I would not
recommend deleting a message solely on SNF as a general practice,
clearly there is room for this strategy on some systems.

Hope this helps,

_M



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Re: [Declude.JunkMail] Deleting emails based solely on Sniffer?

2005-04-14 Thread Scott Fisher
I certainly wouldn't change my Sniffer weighting based on a 419 scam. The 
419/Lotteries tend to be some of the more difficult spams to catch. Many of 
them come from legitate mail servers so they won't be on any blacklists and 
they won't score on technical tests. In your case I'd bet the -5 came from a 
combination of IPNOTINMX and NOLEGITCONTENT which will tend to trigger on 
419 emails.

- Original Message - 
From: Joey Proulx [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, April 14, 2005 7:50 AM
Subject: [Declude.JunkMail] Deleting emails based solely on Sniffer?


Can someone please explain to me why, if an email is flagged as spam by 
Sniffer, I shouldn't just delete it outright?  Are there instances where 
Sniffer is wrong?  Or is this the way you all use it already?

Reason I ask is that I have Sniffer setup with a weight of 10...and I hold 
messages with a weight of 10-14.  This morning I got a Nigerian-type scam 
that sniffer flagged, but it only scored a total weight of 5.  I'll have 
to check through my global.cfg when I get back from my 9am meeting, but 
something added a weight of -5 somewhere, meaning the email got through. 
If I had deleted all Sniffer-found spam outright, this would not have 
happened.

Thoughts?
_
Joey Proulx
SAU #21 Technology Support Staff
2 Alumni Drive
Hampton, NH 03842
(603) 926-8992, ext 115
[EMAIL PROTECTED]

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