Re: [Declude.JunkMail] Lost emails

2002-12-18 Thread R. Scott Perry 


I am having a small problem.  One company sends an email to my mail server.
They get a return that says it is an unknown user..  They answer an email we
send them.  They get it back with unknown user.  I gave them a completely
different address.  Mine.  One time it goes through and never again.  I had
them send me an email to my personal address and it came through with no
problems.  What am I missing here?


The Unknown User message comes from IMail (or another mailserver), and 
indicates that the server receiving the E-mail doesn't recognize the 
account that the E-mail is being sent to.

Oh yes, the logs show no record of
ever receiving any emails that were sent other than the two that came
through.  I checked the syslog, virlog, declog, hilog and log.txt.  No
where does it mention any of the emails that are not getting through.


In this case (BTW, it's the syslog or log.txt that it would appear in), 
if the E-mail doesn't appear, then it isn't reaching your server.

I think the problem can be seen at 
http://www.dnsreport.com/tools/mail.ch?[EMAIL PROTECTED] .  It 
seems that one of your backup mailservers doesn't accept mail addressed to 
you, and the other backup mailserver is down.  Therefore, if they can't 
reach your mailserver for some reason (even due to a temporary problem on 
their end), the mail will go to your backup that will bounce it.
-Scott

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RE: [Declude.JunkMail] Lost emails

2002-12-18 Thread Jim Rooth 
Thanks...that explains why...DNS has been bouncing and the great ISP has
killed the backup servers...oh well, back to the drawing board!

Jim Rooth
KLOTRON,INC.
Office: 817.654.3018.103
Home: 972.606.6341
Mobile: 214.244.0979
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]

 -Original Message-
From:   [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]  On Behalf Of R. Scott Perry
Sent:   Wednesday, December 18, 2002 17:36
To: [EMAIL PROTECTED]
Subject:Re: [Declude.JunkMail] Lost emails


I am having a small problem.  One company sends an email to my mail server.
They get a return that says it is an unknown user..  They answer an email
we
send them.  They get it back with unknown user.  I gave them a completely
different address.  Mine.  One time it goes through and never again.  I had
them send me an email to my personal address and it came through with no
problems.  What am I missing here?

The Unknown User message comes from IMail (or another mailserver), and
indicates that the server receiving the E-mail doesn't recognize the
account that the E-mail is being sent to.

Oh yes, the logs show no record of
ever receiving any emails that were sent other than the two that came
through.  I checked the syslog, virlog, declog, hilog and log.txt.  No
where does it mention any of the emails that are not getting through.

In this case (BTW, it's the syslog or log.txt that it would appear in),
if the E-mail doesn't appear, then it isn't reaching your server.

I think the problem can be seen at
http://www.dnsreport.com/tools/mail.ch?[EMAIL PROTECTED] .  It
seems that one of your backup mailservers doesn't accept mail addressed to
you, and the other backup mailserver is down.  Therefore, if they can't
reach your mailserver for some reason (even due to a temporary problem on
their end), the mail will go to your backup that will bounce it.
 -Scott

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