[Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Kevin Rogers
I received the following email today from Covad - our access provider.  
It looks like they have a problem with Declude checking inbound emails 
against a realtime blackhole list.  (The problem could also be several 
emails we've received lately with hundreds of recipients, many of which 
were invalid - so it could be the NDR problem mentioned). 

Does anyone know if Declude, setup normally without much modification, 
is using more than 1 RBL, or, irregardless of how many it uses, would it 
be checking the RBL 12000 times an hour for a mail server that delivers 
about 6000 messages a day?  Or do you think this most likely has to do 
with the too-many-invalid-recipients problem?

Thanks.  Kevin
MESSAGE FOLLOWS
---
Dear Covad Customer,
Our records indicate that your computer has made 12497 requests during 
the hour we monitored it which accounted for 5.13% of the total traffic 
to the Covad nameservers in your region. The high volume of requests 
made by your computer to our nameservers causes a degradation of service 
for other Covad customers.

The IP address implicated is:
XX.XXX.XXX.XXX
Possible causes for this excessive activity includes, but not limited to 
the following reasons:

-Virus infected computer(s) sending infected emails which causes Covad 
servers to receive MX queries for every infected message.
-Computer hosting an open proxy or relay that is being abused by a 
spammer.  Each outbound email will generate a DNS request.
-Mail server configured to check every inbound email on a realtime 
blackhole list (RBL).  This could oppose a problem if there are more 
than two lists being queried.
-Mail server configured to send a non delivery receipt (NDR) for every 
email received at an invalid email address.  NDR messages cause Covad 
servers to receive DNS requests as well as generate unnecessary traffic 
on a customer's network.  NDR messages is also a way for spammers to 
confirm valid email addresses which could cause mail servers to receive 
even more spammed emails.

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Re: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Kevin Rogers
Correction:  We're not connecting to the RBL 12000 times an hour - we're 
connecting to Covad's nameservers 12000 times an hour.

Kevin Rogers wrote:
I received the following email today from Covad - our access 
provider.  It looks like they have a problem with Declude checking 
inbound emails against a realtime blackhole list.  (The problem could 
also be several emails we've received lately with hundreds of 
recipients, many of which were invalid - so it could be the NDR 
problem mentioned).
Does anyone know if Declude, setup normally without much modification, 
is using more than 1 RBL, or, irregardless of how many it uses, would 
it be checking the RBL 12000 times an hour for a mail server that 
delivers about 6000 messages a day?  Or do you think this most likely 
has to do with the too-many-invalid-recipients problem?

Thanks.  Kevin
MESSAGE FOLLOWS
---
Dear Covad Customer,
Our records indicate that your computer has made 12497 requests during 
the hour we monitored it which accounted for 5.13% of the total 
traffic to the Covad nameservers in your region. The high volume of 
requests made by your computer to our nameservers causes a degradation 
of service for other Covad customers.

The IP address implicated is:
XX.XXX.XXX.XXX
Possible causes for this excessive activity includes, but not limited 
to the following reasons:

-Virus infected computer(s) sending infected emails which causes Covad 
servers to receive MX queries for every infected message.
-Computer hosting an open proxy or relay that is being abused by a 
spammer.  Each outbound email will generate a DNS request.
-Mail server configured to check every inbound email on a realtime 
blackhole list (RBL).  This could oppose a problem if there are more 
than two lists being queried.
-Mail server configured to send a non delivery receipt (NDR) for every 
email received at an invalid email address.  NDR messages cause Covad 
servers to receive DNS requests as well as generate unnecessary 
traffic on a customer's network.  NDR messages is also a way for 
spammers to confirm valid email addresses which could cause mail 
servers to receive even more spammed emails.

---
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Re: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Darin Cox
There could be many RBL's in your config (we have about 100 in ours...which
we probably need to prune since many don't add any real value), each of
which would require a DNS hit for each message.

Best just to set up your own DNS server and be done with it.

Darin.


- Original Message - 
From: Kevin Rogers [EMAIL PROTECTED]
To: Declude.Virus@declude.com
Sent: Thursday, March 31, 2005 5:03 PM
Subject: [Declude.Virus] Covad has a problem with our RBL


I received the following email today from Covad - our access provider.
It looks like they have a problem with Declude checking inbound emails
against a realtime blackhole list.  (The problem could also be several
emails we've received lately with hundreds of recipients, many of which
were invalid - so it could be the NDR problem mentioned).

Does anyone know if Declude, setup normally without much modification,
is using more than 1 RBL, or, irregardless of how many it uses, would it
be checking the RBL 12000 times an hour for a mail server that delivers
about 6000 messages a day?  Or do you think this most likely has to do
with the too-many-invalid-recipients problem?

Thanks.  Kevin

MESSAGE FOLLOWS
---
Dear Covad Customer,

Our records indicate that your computer has made 12497 requests during
the hour we monitored it which accounted for 5.13% of the total traffic
to the Covad nameservers in your region. The high volume of requests
made by your computer to our nameservers causes a degradation of service
for other Covad customers.

The IP address implicated is:

XX.XXX.XXX.XXX

Possible causes for this excessive activity includes, but not limited to
the following reasons:

-Virus infected computer(s) sending infected emails which causes Covad
servers to receive MX queries for every infected message.
-Computer hosting an open proxy or relay that is being abused by a
spammer.  Each outbound email will generate a DNS request.
-Mail server configured to check every inbound email on a realtime
blackhole list (RBL).  This could oppose a problem if there are more
than two lists being queried.
-Mail server configured to send a non delivery receipt (NDR) for every
email received at an invalid email address.  NDR messages cause Covad
servers to receive DNS requests as well as generate unnecessary traffic
on a customer's network.  NDR messages is also a way for spammers to
confirm valid email addresses which could cause mail servers to receive
even more spammed emails.

---
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RE: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Colbeck, Andrew
Kevin, you're probably using your ISP's DNS servers to do the RBL
lookups for you.  Either your operating system is configured with
Covad's DNS servers, or you have your own DNS server configured to do
DNS forwarding.

What you want to do is run your own DNS server, and NOT have it
configured for DNS forwarding.  In this way, you won't abuse Covad's
name servers.

Andrew 8)


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin Rogers
Sent: Thursday, March 31, 2005 2:03 PM
To: Declude.Virus@declude.com
Subject: [Declude.Virus] Covad has a problem with our RBL


I received the following email today from Covad - our access provider.  
It looks like they have a problem with Declude checking inbound emails 
against a realtime blackhole list.  (The problem could also be several 
emails we've received lately with hundreds of recipients, many of which 
were invalid - so it could be the NDR problem mentioned). 

Does anyone know if Declude, setup normally without much modification, 
is using more than 1 RBL, or, irregardless of how many it uses, would it

be checking the RBL 12000 times an hour for a mail server that delivers 
about 6000 messages a day?  Or do you think this most likely has to do 
with the too-many-invalid-recipients problem?

Thanks.  Kevin

MESSAGE FOLLOWS
---
Dear Covad Customer,

Our records indicate that your computer has made 12497 requests during 
the hour we monitored it which accounted for 5.13% of the total traffic 
to the Covad nameservers in your region. The high volume of requests 
made by your computer to our nameservers causes a degradation of service

for other Covad customers.

The IP address implicated is:

XX.XXX.XXX.XXX

Possible causes for this excessive activity includes, but not limited to

the following reasons:

-Virus infected computer(s) sending infected emails which causes Covad 
servers to receive MX queries for every infected message. -Computer
hosting an open proxy or relay that is being abused by a 
spammer.  Each outbound email will generate a DNS request. -Mail server
configured to check every inbound email on a realtime 
blackhole list (RBL).  This could oppose a problem if there are more 
than two lists being queried.
-Mail server configured to send a non delivery receipt (NDR) for every 
email received at an invalid email address.  NDR messages cause Covad 
servers to receive DNS requests as well as generate unnecessary traffic 
on a customer's network.  NDR messages is also a way for spammers to 
confirm valid email addresses which could cause mail servers to receive 
even more spammed emails.

---
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Re: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Matt
Kevin,
This is normal.  Many providers don't appreciate their DNS servers being 
used for RBL lookups.

What you need to do is set up a DNS server on your IMail server and 
point IMail to query that server instead of the one operated by Covad.  
The performance of your machine will also likely improve.  If you are 
hosted on a Windows Server box, the DNS service just simply needs to be 
added in Add/Remove Windows Components and then configured to listen on 
an IP address bound to that box (can be the same as other things like 
IMail if you wish).  It will work as a DNS caching server without 
additional configuration, and it will not use Covad's server for lookups 
unless you configure it to forward requests to their server (which you 
don't want to do).

Setting up a DNS server is really your only legitimate option here.
Matt

Kevin Rogers wrote:
I received the following email today from Covad - our access 
provider.  It looks like they have a problem with Declude checking 
inbound emails against a realtime blackhole list.  (The problem could 
also be several emails we've received lately with hundreds of 
recipients, many of which were invalid - so it could be the NDR 
problem mentioned).
Does anyone know if Declude, setup normally without much modification, 
is using more than 1 RBL, or, irregardless of how many it uses, would 
it be checking the RBL 12000 times an hour for a mail server that 
delivers about 6000 messages a day?  Or do you think this most likely 
has to do with the too-many-invalid-recipients problem?

Thanks.  Kevin
MESSAGE FOLLOWS
---
Dear Covad Customer,
Our records indicate that your computer has made 12497 requests during 
the hour we monitored it which accounted for 5.13% of the total 
traffic to the Covad nameservers in your region. The high volume of 
requests made by your computer to our nameservers causes a degradation 
of service for other Covad customers.

The IP address implicated is:
XX.XXX.XXX.XXX
Possible causes for this excessive activity includes, but not limited 
to the following reasons:

-Virus infected computer(s) sending infected emails which causes Covad 
servers to receive MX queries for every infected message.
-Computer hosting an open proxy or relay that is being abused by a 
spammer.  Each outbound email will generate a DNS request.
-Mail server configured to check every inbound email on a realtime 
blackhole list (RBL).  This could oppose a problem if there are more 
than two lists being queried.
-Mail server configured to send a non delivery receipt (NDR) for every 
email received at an invalid email address.  NDR messages cause Covad 
servers to receive DNS requests as well as generate unnecessary 
traffic on a customer's network.  NDR messages is also a way for 
spammers to confirm valid email addresses which could cause mail 
servers to receive even more spammed emails.

---
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RE: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Colbeck, Andrew
... and, Kevin, you should get back to Covad and tell them that you will
remediate the problem.  This will let them know that you play nice, and
stop them from taking actions against your traffic!

Andrew 8)

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Thursday, March 31, 2005 2:19 PM
To: Declude.Virus@declude.com
Subject: Re: [Declude.Virus] Covad has a problem with our RBL


Yes, its very possible. 

10 RBLS x 1200 emails in an hour is easily 12K hits. 

The 10 RBLS is also conservative.  I am sure they will end up doing what

ATT does and just blackhole queries to certain RBL's.  I would look at 
setting up a local DNS server. 

Darrell 

 

Check out http://www.invariantsystems.com for utilities for Declude And 
Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI integration,
MRTG 
Integration, and Log Parsers. 


Kevin Rogers writes: 

 I received the following email today from Covad - our access provider.

 It
 looks like they have a problem with Declude checking inbound emails 
 against a realtime blackhole list.  (The problem could also be several

 emails we've received lately with hundreds of recipients, many of
which 
 were invalid - so it could be the NDR problem mentioned).  
 
 Does anyone know if Declude, setup normally without much modification,

 is
 using more than 1 RBL, or, irregardless of how many it uses, would it
be 
 checking the RBL 12000 times an hour for a mail server that delivers
about 
 6000 messages a day?  Or do you think this most likely has to do with
the 
 too-many-invalid-recipients problem? 
 
 Thanks.  Kevin
 
 MESSAGE FOLLOWS
 ---
 Dear Covad Customer,
 
 Our records indicate that your computer has made 12497 requests during

 the
 hour we monitored it which accounted for 5.13% of the total traffic to
the 
 Covad nameservers in your region. The high volume of requests made by
your 
 computer to our nameservers causes a degradation of service for other 
 Covad customers. 
 
 The IP address implicated is:
 
 XX.XXX.XXX.XXX
 
 Possible causes for this excessive activity includes, but not limited 
 to
 the following reasons: 
 
 -Virus infected computer(s) sending infected emails which causes Covad
 servers to receive MX queries for every infected message.
 -Computer hosting an open proxy or relay that is being abused by a 
 spammer.  Each outbound email will generate a DNS request.
 -Mail server configured to check every inbound email on a realtime 
 blackhole list (RBL).  This could oppose a problem if there are more
than 
 two lists being queried.
 -Mail server configured to send a non delivery receipt (NDR) for every

 email received at an invalid email address.  NDR messages cause Covad 
 servers to receive DNS requests as well as generate unnecessary
traffic on 
 a customer's network.  NDR messages is also a way for spammers to
confirm 
 valid email addresses which could cause mail servers to receive even
more 
 spammed emails. 
 
 ---
 [This E-mail was scanned for viruses.]
 
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 This E-mail came from the Declude.Virus mailing list.  To unsubscribe,

 just send an E-mail to [EMAIL PROTECTED], and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.
 

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RE: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Andy Schmidt
Hi:

 I am sure they will end up doing what ATT does and just blackhole
queries to certain RBL's. 

And rightfully so - ISP are offering domain name resolution service to
their customers.  However, RBLs don't really qualify as domain name
resolution, even though they use the public DNS to store and propagate the
information.

As you say - it's absolutely necessary (and proper) to run your own DNS to
avoid trouble with upstream providers.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Thursday, March 31, 2005 05:19 PM
To: Declude.Virus@declude.com
Subject: Re: [Declude.Virus] Covad has a problem with our RBL


Yes, its very possible. 

10 RBLS x 1200 emails in an hour is easily 12K hits. 

The 10 RBLS is also conservative.  I am sure they will end up doing what 
ATT does and just blackhole queries to certain RBL's.  I would look at 
setting up a local DNS server. 

Darrell 

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RE: [Declude.Virus] Covad has a problem with our RBL

2005-03-31 Thread Colbeck, Andrew
You probably want to take this in baby steps.  Let's start with - are
you sure that you're not already running a DNS server on your
mailserver?  Then you can go on with using Add/Remove to add the DNS
server.

To avoid any issue with your mailserver needing DNS records at all, just
change your Declude configuration to use the new DNS server.  In section
6.4 of the Declude.JunkMail manual you will see the DNS command to put
in your global.cfg to use the local DNS service, e.g.

DNS 127.0.0.1

by doing that, only Declude changes.  Your IMail will continue to
perform DNS as it was, which Covad will not complain about, and you
won't accidentally change something delicate.

Andrew 8)

p.s. There is no corresponding setting in your Declude.Virus config
file, but no worry, at worst it will make one DNS query per viral
message detected, if you're using the AUTOFORGE ON feature.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin Rogers
Sent: Thursday, March 31, 2005 2:42 PM
To: Declude.Virus@declude.com
Subject: Re: [Declude.Virus] Covad has a problem with our RBL


Thanks for the response guys.  You're talking to a newb, so bear with 
me.  In order to setup my own DNS server on the same box as Imail, I 
need to:

1. Add that service in the Add/Remove Windows components (running W2K 
Server).
2. In Imail's SMTP service area of IAdmin.exe, change the Domain Name 
Server address field to the local IP address of the newly created DNS 
service.

Do I need to change any MX or A records?
Where is this newly created DNS server looking up the DNS records?  
(Dumb question, I know, but hey.)
What are some of the things I need to worry about when doing this? 



Kevin Rogers wrote:

 I received the following email today from Covad - our access
 provider.  It looks like they have a problem with Declude checking 
 inbound emails against a realtime blackhole list.  (The problem could 
 also be several emails we've received lately with hundreds of 
 recipients, many of which were invalid - so it could be the NDR 
 problem mentioned).
 Does anyone know if Declude, setup normally without much modification,

 is using more than 1 RBL, or, irregardless of how many it uses, would 
 it be checking the RBL 12000 times an hour for a mail server that 
 delivers about 6000 messages a day?  Or do you think this most likely 
 has to do with the too-many-invalid-recipients problem?

 Thanks.  Kevin

 MESSAGE FOLLOWS
 ---
 Dear Covad Customer,

 Our records indicate that your computer has made 12497 requests during
 the hour we monitored it which accounted for 5.13% of the total 
 traffic to the Covad nameservers in your region. The high volume of 
 requests made by your computer to our nameservers causes a degradation

 of service for other Covad customers.

 The IP address implicated is:

 XX.XXX.XXX.XXX

 Possible causes for this excessive activity includes, but not limited
 to the following reasons:

 -Virus infected computer(s) sending infected emails which causes Covad
 servers to receive MX queries for every infected message.
 -Computer hosting an open proxy or relay that is being abused by a 
 spammer.  Each outbound email will generate a DNS request.
 -Mail server configured to check every inbound email on a realtime 
 blackhole list (RBL).  This could oppose a problem if there are more 
 than two lists being queried.
 -Mail server configured to send a non delivery receipt (NDR) for every

 email received at an invalid email address.  NDR messages cause Covad 
 servers to receive DNS requests as well as generate unnecessary 
 traffic on a customer's network.  NDR messages is also a way for 
 spammers to confirm valid email addresses which could cause mail 
 servers to receive even more spammed emails.

 ---
 [This E-mail was scanned for viruses.]

 ---
 This E-mail came from the Declude.Virus mailing list.  To unsubscribe,

 just send an E-mail to [EMAIL PROTECTED], and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.
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