RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-26 Thread Douglas Cohn
 It was been about 2 weeks since I reported this issue and I just found
files in my proc dir again even though I upgraded to the version you told me
to use below.

I was under the impression this version [2.0.6.10 (or higher) incremental
release;], as stated by you, resolved the issue.  Yet it does nothing of the
sort.  I see no difference between this and what was happening before.  I
must still manually move the messages back to have them get processed.

Why can't you do something in the meantime until you find a solution.  Do
something meaning make sure the files do not end up in the proc dir.  Or at
least tell us the truth so I downgrade to 205 where the issue does not
occur.  That I had to discover this myself is very distressing.

I agree you have been more proactive but this is till upsetting.

Doug 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ralph Krausse
Sent: Wednesday, May 11, 2005 9:39 AM
To: Declude.Virus@declude.com
Subject: RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
206

A few customers have reported similar issues with orphaned eml files and we
are working on a resolution. In the meantime we would recommend implementing
the 2.0.6.10 (or higher) incremental release; it does not run the routine to
reprocess email. 

Declude Engineering



-- -Original Message-
-- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
-- [EMAIL PROTECTED] On Behalf Of Douglas Cohn
-- Sent: Tuesday, May 10, 2005 9:01 PM
-- To: Declude.Virus@declude.com
-- Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
-- 206
--
-- I have orphaned hdr files in my spool directory like this
--
-- C:\SmarterMail\Spool\62298363.~DR
--
-- Then I found this in proc
--
-- C:\SmarterMail\Spool\proc\62298363.EML
--
-- Has anyone else seen this?
--
-- Doug
--
-- ---
-- [This E-mail scanned for viruses by Declude Virus]
--
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RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-11 Thread Ralph Krausse
A few customers have reported similar issues with orphaned eml files and we
are working on a resolution. In the meantime we would recommend implementing
the 2.0.6.10 (or higher) incremental release; it does not run the routine to
reprocess email. 

Declude Engineering



-- -Original Message-
-- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
-- [EMAIL PROTECTED] On Behalf Of Douglas Cohn
-- Sent: Tuesday, May 10, 2005 9:01 PM
-- To: Declude.Virus@declude.com
-- Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
-- 206
-- 
-- I have orphaned hdr files in my spool directory like this
-- 
-- C:\SmarterMail\Spool\62298363.~DR
-- 
-- Then I found this in proc
-- 
-- C:\SmarterMail\Spool\proc\62298363.EML
-- 
-- Has anyone else seen this?
-- 
-- Doug
-- 
-- ---
-- [This E-mail scanned for viruses by Declude Virus]
-- 
-- 
-- ---
-- This E-mail came from the Declude.Virus mailing list.  To
-- unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
-- type unsubscribe Declude.Virus.The archives can be found
-- at http://www.mail-archive.com.

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Re: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-11 Thread Wind
Is this only a problem within Smartermail or should Imail users also update?
- Original Message - 
From: Ralph Krausse [EMAIL PROTECTED]
To: Declude.Virus@declude.com
Sent: Wednesday, May 11, 2005 3:39 PM
Subject: RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 
206


A few customers have reported similar issues with orphaned eml files and we
are working on a resolution. In the meantime we would recommend 
implementing
the 2.0.6.10 (or higher) incremental release; it does not run the routine 
to
reprocess email.

Declude Engineering

-- -Original Message-
-- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
-- [EMAIL PROTECTED] On Behalf Of Douglas Cohn
-- Sent: Tuesday, May 10, 2005 9:01 PM
-- To: Declude.Virus@declude.com
-- Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
-- 206
--
-- I have orphaned hdr files in my spool directory like this
--
-- C:\SmarterMail\Spool\62298363.~DR
--
-- Then I found this in proc
--
-- C:\SmarterMail\Spool\proc\62298363.EML
--
-- Has anyone else seen this?
--
-- Doug
--
-- ---
-- [This E-mail scanned for viruses by Declude Virus]
--
--
-- ---
-- This E-mail came from the Declude.Virus mailing list.  To
-- unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
-- type unsubscribe Declude.Virus.The archives can be found
-- at http://www.mail-archive.com.
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RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-11 Thread Ralph Krausse
The orphan issue is Smartermail but there are other enhancements that are
added to work with both MTA's.

Thanks
Ralph

-- -Original Message-
-- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
-- [EMAIL PROTECTED] On Behalf Of Wind
-- Sent: Wednesday, May 11, 2005 10:20 AM
-- To: Declude.Virus@declude.com
-- Subject: Re: [Declude.Virus] Orphaned eml files SMARTERMAIL current
-- DECLUDE 206
-- 
-- Is this only a problem within Smartermail or should Imail users also
-- update?
-- 
-- - Original Message -
-- From: Ralph Krausse [EMAIL PROTECTED]
-- To: Declude.Virus@declude.com
-- Sent: Wednesday, May 11, 2005 3:39 PM
-- Subject: RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current
-- DECLUDE
-- 206
-- 
-- 
-- A few customers have reported similar issues with orphaned eml files and
-- we
--  are working on a resolution. In the meantime we would recommend
--  implementing
--  the 2.0.6.10 (or higher) incremental release; it does not run the
-- routine
--  to
--  reprocess email.
-- 
--  Declude Engineering
-- 
-- 
-- 
--  -- -Original Message-
--  -- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
--  -- [EMAIL PROTECTED] On Behalf Of Douglas Cohn
--  -- Sent: Tuesday, May 10, 2005 9:01 PM
--  -- To: Declude.Virus@declude.com
--  -- Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current
-- DECLUDE
--  -- 206
--  --
--  -- I have orphaned hdr files in my spool directory like this
--  --
--  -- C:\SmarterMail\Spool\62298363.~DR
--  --
--  -- Then I found this in proc
--  --
--  -- C:\SmarterMail\Spool\proc\62298363.EML
--  --
--  -- Has anyone else seen this?
--  --
--  -- Doug
--  --
--  -- ---
--  -- [This E-mail scanned for viruses by Declude Virus]
--  --
--  --
--  -- ---
--  -- This E-mail came from the Declude.Virus mailing list.  To
--  -- unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
--  -- type unsubscribe Declude.Virus.The archives can be found
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-- 
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[Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-10 Thread Douglas Cohn
I have orphaned hdr files in my spool directory like this

C:\SmarterMail\Spool\62298363.~DR

Then I found this in proc

C:\SmarterMail\Spool\proc\62298363.EML

Has anyone else seen this?

Doug

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Re: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206

2005-05-10 Thread Mailing Lists
Yes, we have same problem. Declude can explain. Basically declude will miss 
files in the proc directory and will periodically check for files that are 
not processed in the proc directory and will try moving them back to spool. 
Something in this routine goes wrong.

Our only workaround is to downgrade to  2.0.5.76 which is version that does 
not have the routine copying files back from proc to spool when declude 
forgets to process. Downside is that you need to check that directory for 
files that dont get processed and manually move then back to spool. Not an 
ideal situation but better than the email not being delivered at all.

So long story short yes it is a Declude bug. Hopefully enough people will 
have the same problem that they will fix

- Original Message - 
From: Douglas Cohn [EMAIL PROTECTED]
To: Declude.Virus@declude.com
Sent: Tuesday, May 10, 2005 9:00 PM
Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE 206


I have orphaned hdr files in my spool directory like this
C:\SmarterMail\Spool\62298363.~DR
Then I found this in proc
C:\SmarterMail\Spool\proc\62298363.EML
Has anyone else seen this?
Doug
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