Re: [Design] UX question about username choice on signup
From: Steven Walling swall...@wikimedia.org To: A list for the design team. design@lists.wikimedia.org Date: Tue, 18 Feb 2014 21:49:05 -0800 On Tue, Feb 18, 2014 at 9:27 PM, Gryllida gryll...@fastmail.fm wrote: Seriously? User enters a username and the program silently registers him with another username than he entered? Only capitalization of the first letter or trivial whitespace changes. The vast majority of users do not notice or care about such alterations. Software doing a different thing /silently/ is a problem. ___ Design mailing list Design@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/design
Re: [Design] UX question about username choice on signup
On 19/02/14 08:26, Gryllida wrote: From: Steven Walling swall...@wikimedia.org To: A list for the design team. design@lists.wikimedia.org Date: Tue, 18 Feb 2014 21:49:05 -0800 On Tue, Feb 18, 2014 at 9:27 PM, Gryllida gryll...@fastmail.fm wrote: Seriously? User enters a username and the program silently registers him with another username than he entered? Only capitalization of the first letter or trivial whitespace changes. The vast majority of users do not notice or care about such alterations. Software doing a different thing /silently/ is a problem. That. It's trivial stuff unless a user cares about it, but at which point it's the silently part that makes it really an issue. These are edge cases, but that doesn't make them not important too. -I ___ Design mailing list Design@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/design
Re: [Design] UX question about username choice on signup
On Wed, Feb 19, 2014 at 10:14 AM, Isarra Yos zhoris...@gmail.com wrote: That. It's trivial stuff unless a user cares about it, but at which point it's the silently part that makes it really an issue. These are edge cases, but that doesn't make them not important too. So figure out a solution that doesn't involve throwing an inactionable warning in the user's face and making them perform a confirmation step. The solution being proposed to the problem currently is worse than the current experience. -- Steven Walling, Product Manager https://wikimediafoundation.org/ ___ Design mailing list Design@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/design
Re: [Design] UX question about username choice on signup
On Tue, Feb 18, 2014 at 9:23 PM, Isarra Yos zhoris...@gmail.com wrote: Right, a warning is definitely good. Main question is just how best to go about that. I can think of at least two other people who've been surprised/disappointed by similar (in one case for the uppercaseness, in another the _ disappearing). Just apply the necessary string changes (capitalization, underscores, etc.) on blur and show a small informational message. Don't make the user think - tell them what's going on, and if it's a problem for them, they will correct their behavior accordingly. -- Erik Möller VP of Engineering and Product Development, Wikimedia Foundation ___ Design mailing list Design@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/design
Re: [Design] UX question about username choice on signup
On Wed, 19 Feb 2014 02:55:37 +0100, Matthew Flaschen mflasc...@wikimedia.org wrote: On 01/04/2014 09:52 PM, Matthew Flaschen wrote: This is really a UX question, not design per se. https://gerrit.wikimedia.org/r/#/c/104926/ (an under-review change) adds a warning if you choose a username that needs to be reformatted/canonicalized. For example, my username is changed to My username. Umherirrender abandoned the change for now. However, they created a bug to track it, https://bugzilla.wikimedia.org/show_bug.cgi?id=61416 I extended the change with additional client-side checks and resubmitted: https://gerrit.wikimedia.org/r/114400 . It behaves basically the same, but we check everything with an AJAX request if the user has JavaScript enabled, no form resubmitting needed. It was also easy to add checks for invalid or taken usernames, so I did that as well. Reviews welcome :) -- Matma Rex ___ Design mailing list Design@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/design
