[Bug 1251671] [NEW] package nautilus-sendto-empathy 3.4.2.3-0ubuntu1 failed to install/upgrade: short read on buffer copy for backend dpkg-deb during `./usr/lib/nautilus-sendto/plugins/libnstempathy.s
Public bug reported: This all started when I used Software Updater earlier this week. (I use once weekly to keep system up to date). Looks as if update of GNOME multi protocol chat and call client (nautilus-send to plugin) nautilus-sendto-empathy initiated the problem. (I am not even aware that I use this software) Got the message: The package is broken: The following packages have unmet dependencies: nautilus-sendto-empathy: Depends: libgudev-1.0-0 (= 147) but 1:175-0ubuntu9.4 is installed Depends: empathy-common (= 3.4.2.3-0ubuntu1) but 3.4.2.3-0ubuntu1.1 is installed I am not a linux software developer but tried to follow similar problems described on internet : john@john-laptop:~$ apt-get install -f E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied) E: Unable to lock the administration directory (/var/lib/dpkg/), are you root? john@john-laptop:~$ whoami john john@john-laptop:~$ groups john adm dialout cdrom tape audio video plugdev ljohn@john-laptop:~$ sudo dpkg package.list [sudo] password for john: dpkg: error: need an action option Type dpkg --help for help about installing and un-installing packages [*]; Use `dselect' or `aptitude' for user-friendly package management; Type dpkg -Dhelp for a list of dpkg debug flag values; Type dpkg --force-help for a list of forcing options; Type dpkg-deb --help for help about manipulating *.deb files; Options marked [*] produce a lot of output - pipe it through `less' or `more' ! john@john-laptop:~$ sudo apt-get dselect-upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run ‘apt-get -f install’ to correct these. The following packages have unmet dependencies. nautilus-sendto-empathy : Depends: empathy-common (= 3.4.2.3-0ubuntu1) but 3.4.2.3-0ubuntu1.1 is installed E: Unmet dependencies. Try using -f. john@john-laptop:~$ apt-get install -f E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied) E: Unable to lock the administration directory (/var/lib/dpkg/), are you root? john@john-laptop:~$ sudo rm /usr/share/doc/libjack-jackd2-0/buildinfo.gz rm: cannot remove `/usr/share/doc/libjack-jackd2-0/buildinfo.gz': No such file or directory john@john-laptop:~$ sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-36-generic-pae linux-headers-3.2.0-33-generic-pae gir1.2-ubuntuoneui-3.0 linux-headers-3.2.0-33 linux-headers-3.2.0-36 libgtkhtml-4.0-0 kdesudo libevolution libubuntuoneui-3.0-1 libgtkhtml-4.0-common libgtkhtml-editor-4.0-0 linux-headers-3.2.0-33-generic libdb4.8 update-manager-kde libgnome-desktop-2-17 linux-headers-3.2.0-36-generic Use 'apt-get autoremove' to remove them. The following extra packages will be installed: nautilus-sendto-empathy The following packages will be upgraded: nautilus-sendto-empathy 1 upgraded, 0 newly installed, 0 to remove and 3 not upgraded. Need to get 0 B/483 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? Y (Reading database ... 879631 files and directories currently installed.) Preparing to replace nautilus-sendto-empathy 3.4.2.3-0ubuntu1 (using .../nautilus-sendto-empathy_3.4.2.3-0ubuntu1.1_i386.deb) ... Unpacking replacement nautilus-sendto-empathy ... dpkg-deb (subprocess): failed to read on buffer copy for failed to write to pipe in copy: Input/output error dpkg-deb: error: subprocess paste returned error exit status 2 dpkg: error processing /var/cache/apt/archives/nautilus-sendto-empathy_3.4.2.3-0ubuntu1.1_i386.deb (--unpack): short read on buffer copy for backend dpkg-deb during `./usr/lib/nautilus-sendto/plugins/libnstempathy.so' Errors were encountered while processing: /var/cache/apt/archives/nautilus-sendto-empathy_3.4.2.3-0ubuntu1.1_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) john@john-laptop:~$padmin admin sambashare But without success. Fortunately, my other apps are working fine but I notice three other software updates are now waiting to be applied. I tried applying the three new updates without the GNOME multi protocol chat update but still get same error. I am totally out of my comfort zone and appreciate any help that can be provided. Thanks, John ProblemType: Package DistroRelease: Ubuntu 12.04 Package: nautilus-sendto-empathy 3.4.2.3-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51 Uname: Linux 3.2.0-56-generic i686 ApportVersion: 2.0.1-0ubuntu17.6 AptOrdering: nautilus-sendto-empathy: Install nautilus-sendto-empathy: Configure Architecture: i386 Date: Fri Nov 15 15:19:07 2013 DuplicateSignature: package:nautilus-sendto-empathy:3.4.2.3-0ubuntu1:short read on buffer copy for backend dpkg-deb during
Re: [Bug 1251671] Re: package nautilus-sendto-empathy 3.4.2.3-0ubuntu1 failed to install/upgrade: short read on buffer copy for backend dpkg-deb during `./usr/lib/nautilus-sendto/plugins/libnstempathy
Thank you. Your instructions have fixed the problem. First I executed /sudo apt-get clean/ Then I ran the software updater. It failed again: The package system is broken If you are using third party repositories then disable them, since they are a common source of problems. Now run the following command in a terminal: apt-get install -f Details: The following packages have unmet dependencies: nautilus-sendto-empathy: Depends: libgudev-1.0-0 (= 147) but 1:175-0ubuntu9.4 is installed Depends: empathy-common (= 3.4.2.3-0ubuntu1) but 3.4.2.3-0ubuntu1.1 is installed But this time when I ran /apt-get install -f/ the problem was fixed: john@john-laptop:~$ /sudo apt-get install -f/ Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-36-generic-pae linux-headers-3.2.0-33-generic-pae gir1.2-ubuntuoneui-3.0 linux-headers-3.2.0-33 linux-headers-3.2.0-36 libgtkhtml-4.0-0 kdesudo libevolution libubuntuoneui-3.0-1 libgtkhtml-4.0-common libgtkhtml-editor-4.0-0 linux-headers-3.2.0-33-generic libdb4.8 update-manager-kde libgnome-desktop-2-17 linux-headers-3.2.0-36-generic Use 'apt-get autoremove' to remove them. The following extra packages will be installed: nautilus-sendto-empathy The following packages will be upgraded: nautilus-sendto-empathy 1 upgraded, 0 newly installed, 0 to remove and 3 not upgraded. Need to get 483 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? /Y/ Get:1 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main nautilus-sendto-empathy i386 3.4.2.3-0ubuntu1.1 [483 kB] Fetched 483 kB in 0s (641 kB/s) (Reading database ... 879631 files and directories currently installed.) Preparing to replace nautilus-sendto-empathy 3.4.2.3-0ubuntu1 (using .../nautilus-sendto-empathy_3.4.2.3-0ubuntu1.1_i386.deb) ... Unpacking replacement nautilus-sendto-empathy ... Setting up nautilus-sendto-empathy (3.4.2.3-0ubuntu1.1) ... Then when I ran software updater, all updates were applied successfully. To finish off, I ran the auto remove mentioned in the above: john@john-laptop:~$ sudo apt-get autoremove [sudo] password for john: Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED gir1.2-ubuntuoneui-3.0 kdesudo libdb4.8 libevolution libgnome-desktop-2-17 libgtkhtml-4.0-0 libgtkhtml-4.0-common libgtkhtml-editor-4.0-0 libubuntuoneui-3.0-1 linux-headers-3.2.0-33 linux-headers-3.2.0-33-generic linux-headers-3.2.0-33-generic-pae linux-headers-3.2.0-36 linux-headers-3.2.0-36-generic linux-headers-3.2.0-36-generic-pae update-manager-kde 0 upgraded, 0 newly installed, 16 to remove and 0 not upgraded. After this operation, 168 MB disk space will be freed. Do you want to continue [Y/n]? Y (Reading database ... 879630 files and directories currently installed.) Removing gir1.2-ubuntuoneui-3.0 ... Removing update-manager-kde ... Removing kdesudo ... update-alternatives: using /usr/lib/kde4/libexec/kdesu-distrib/kdesu to provide /usr/lib/kde4/libexec/kdesu (kdesu) in auto mode. Removing libdb4.8 ... Removing libevolution ... Removing libgnome-desktop-2-17 ... Removing libgtkhtml-editor-4.0-0 ... Removing libgtkhtml-4.0-0 ... Removing libgtkhtml-4.0-common ... Removing libubuntuoneui-3.0-1 ... Removing linux-headers-3.2.0-33-generic-pae ... Removing linux-headers-3.2.0-33-generic ... Removing linux-headers-3.2.0-33 ... Removing linux-headers-3.2.0-36-generic-pae ... Removing linux-headers-3.2.0-36-generic ... Removing linux-headers-3.2.0-36 ... Processing triggers for man-db ... Processing triggers for libc-bin ... ldconfig deferred processing now taking place I tried to run /fsck/ but was concerned about the messages and aborted the command: john@john-laptop:~$ /fsck/ fsck from util-linux 2.20.1 e2fsck 1.42 (29-Nov-2011) /dev/sda1 is mounted. WARNING!!! The filesystem is mounted. If you continue you ***WILL*** cause ***SEVERE*** filesystem damage. Do you really want to continuen? no check aborted. At least my issue is resolved - thanks for all your help. Regards John On 15/11/13 16:12, Ubuntu Foundations Team Bug Bot wrote: Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that there was an error on your system when trying to install a particular package. Please execute the following command, as it will clear your package cache, in a
