Re: [Bug 1131664] Re: The default apps should have standard menubars under Unity

2020-08-28 Thread Mark Shuttleworth
On 28/08/2020 22:19, vexorian wrote:
> Maybe Gnome developers and Canonical can live in a pretend world where a
> Hamburger menu is a remotely-acceptable UX in A DESKTOP OS, but for
> those of us who use Ubuntu professionally this design is just not
> practical.

You are of course entirely correct. Hamburger menus are eye-wateringly
poor fallbacks at the best of times, and it's frustrating for me too to
see them all over the desktop. I say this to make the point that even
though we care, we are simply not able to sustain a divergent UX. I
loved the work we did on Unity, controversial as it was, and believe it
was taking free software desktops in a good direction, we just couldn't
afford it, and that was that.

Perhaps in future you'll draw the distinction between the things people
care about and the things they are able to change. We are, right now,
bringing a very wide range of good things to bear in the field of
desktop, appliances, clouds, containers. We just can't manage to have an
independent desktop design and delivery program, which I know from
experience is a huge amount of work. I'm grateful we can collaborate
with existing open source teams, we ship GNOME by default but we also
take *care* to help KDE, Mate, and several others with fewer hamburger
menus.

Mark

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[Bug 1727237] [NEW] systemd-resolved is not finding a domain

2017-10-25 Thread Mark Shuttleworth
Public bug reported:

I have an odd network situation that I have so far managed to narrow
down to the inability to resolve a domain via systemd-resolved which is
resolvable with nslookup. If I use nslookup against the two nameservers
on this network I get answers for the domain, but ping says it is unable
to resolve the same domain (as do browsers and crucially the captive
portal mechanism).

Here are details:

NSLOOKUP:

~$ nslookup securelogin.arubanetworks.com 208.67.220.220
Server: 208.67.220.220
Address:208.67.220.220#53

Non-authoritative answer:
Name:   securelogin.arubanetworks.com
Address: 172.22.240.242

~$ nslookup securelogin.arubanetworks.com 208.67.222.222
Server: 208.67.222.222
Address:208.67.222.222#53

Non-authoritative answer:
Name:   securelogin.arubanetworks.com
Address: 172.22.240.242


PING:

~$ ping securelogin.arubanetworks.com
ping: securelogin.arubanetworks.com: Name or service not known
mark@mark-X1Y2:~$ 


DIG:

~$ dig @208.67.222.222 securelogin.arubanetworks.com

; <<>> DiG 9.10.3-P4-Ubuntu <<>> @208.67.222.222 securelogin.arubanetworks.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 9416
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;securelogin.arubanetworks.com. IN  A

;; AUTHORITY SECTION:
arubanetworks.com.  1991IN  SOA dns5.arubanetworks.com. 
hostmaster.arubanetworks.com. 1323935888 3600 200 1209600 86400

;; Query time: 34 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Wed Oct 25 10:31:10 CEST 2017
;; MSG SIZE  rcvd: 144


MORE DIG:

~$ dig securelogin.arubanetworks.com

; <<>> DiG 9.10.3-P4-Ubuntu <<>> securelogin.arubanetworks.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 3924
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;securelogin.arubanetworks.com. IN  A

;; Query time: 0 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Wed Oct 25 10:34:01 CEST 2017
;; MSG SIZE  rcvd: 58

** Affects: systemd (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 1663060] Re: Add a title field to snap metadata

2017-02-14 Thread Mark Shuttleworth
IIRC, the idea was to capture the AppStream link in the store, and have
snapd query the store for that if asked? I'm happy to go forward with
that, no additional snap.yaml data needed.

Mark

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Re: [Bug 1663060] Re: Add a title field to snap metadata

2017-02-14 Thread Mark Shuttleworth
OK. I have a feeling though that the apps: section is not ordered, which
means we need some other way to call out the "definitive" app for the
snap, i.e. the one which is represented in GNOME Software.

So it feels to me that we need:

 * a way to associate desktop files with the apps in the snap (i.e. a
'desktop-file' property of the app in the snap.yaml) which transcends
the 'command' property for the purposes of GUI shells and software stores.

 * a way to indicate which of the apps in the snap is the 'definitive'
one, the single one which should be represented in the store

Does that make sense?

Mark

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Re: [Bug 1661590] Re: GNOME Software only supports running one application from a snap

2017-02-10 Thread Mark Shuttleworth
On 10/02/17 16:50, John Lenton wrote:
> I should point out that there isn't a clear 1:1 mapping between desktop
> files and apps, and that some of the things mentioned here would impose
> this.
>
> FWIW IMHO if gnome software needs to choose one app from a snap to run
> because of its own limitations it should choose the default app, the one
> that has the same name as the snap.


I don't think we should assume that GNOME Software should run *anything*
from a snap unless there is a .desktop file for it. Lots of snaps will
not be appropriate to run in a GUI.

Mark

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Re: [Bug 1663060] Re: Add a title field to snap metadata

2017-02-10 Thread Mark Shuttleworth
I think Robert is using 'name' in the 'primary key' sense, and 'title'
in the 'display name' sense.

Mark

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Re: [Bug 1663060] Re: Add a title field to snap metadata

2017-02-09 Thread Mark Shuttleworth
Good point. Perhaps just fallback to name - uncapitalised - would be best.

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Re: [Bug 1663060] [NEW] Add a title field to snap metadata

2017-02-09 Thread Mark Shuttleworth
Yeah yeah patches welcome :p

Would it be sensible to have title be an optional field, and use the
Capitalized name if it is not provided? In the past, we've seen it's
hard to get complete and accurate metadata when there is a lot of
duplication in the schema.

And yes, appstream would be welcome.

Mark

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Re: [Bug 1661590] Re: GNOME Software only supports running one application from a snap

2017-02-07 Thread Mark Shuttleworth
OK, I'm +1 with that unless you have another suggestion. Could we put
the desktop file as an entry under the app command? I.e.

apps:
  foo:
desktop: path/to/file.desktop
command: bin/foo.py

One thing that seems awkward is the duplication of the command in the
desktop file and the apps stanza.

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Re: [Bug 1661590] Re: When launching a snap from Ubuntu Software, it runs the first command alphabetically

2017-02-07 Thread Mark Shuttleworth
In the same way that we can provide multiple entries to /snap/bin/ it
makes sense to offer multiple .desktop files. Would that get you closer
to a great desktop experience?

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Re: [Bug 1581713] Re: Ubuntu Software always asks for an Ubuntu Single Sign-On account when installing or removing a snap package

2017-02-01 Thread Mark Shuttleworth
Here is our thinking on Ubuntu Core devices and user accounts.

Ubuntu Core is largely for devices that operate with almost no human
interaction. You install the device, it updates itself forever, life is
good.

In that case, most devices will not have many or any user accounts.
That's completely different to a laptop or developer system, or a normal
server, which has many people who might log into it on any given day.

For that reason, having the user account on Ubuntu Core be single-sign
accounts makes sense. This is exactly the trend in the world - look at
modern wifi access points, for example. You get a single management
account, usually in the cloud, and you manage all devices through that.

The net effect is much better security for these devices. In due course,
we will reduce dependency on the Ubuntu SSO (this is just the current
implementation, we envisage enabling people to have their own identity
systems). But the base idea that you don't want to be setting a separate
username and password on these devices is very well reasoned and
appropriate.

Mark

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  Ubuntu Software always asks for an Ubuntu Single Sign-On account when
  installing or removing a snap package

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Re: [Bug 682788] Re: Improve Unity Global Menu

2012-11-23 Thread Mark Shuttleworth
It will get done when it's the top priority for someone. You, me, any
other contributor, doesn't matter. Putting your hands on your hips and
demanding that someone else do work for you is just petulant.

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  Improve Unity Global Menu

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Re: [Bug 1055766] Re: grep -R doesn't automatically search amazon

2012-09-25 Thread Mark Shuttleworth
grep --universe might be a better shortcut ;)

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Re: [Bug 928645] Re: Remove screen panel and move functionality

2012-02-09 Thread Mark Shuttleworth
Is upstream averse to the change at all, or the implementation?

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  Remove screen panel and move functionality

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Re: [Bug 918580] Re: System Settings 'User Interface' name is bad in 12.04

2012-01-29 Thread Mark Shuttleworth
Would launcher icon size not fit better on the Behaviour tab?

Could we see a mockup of the planned full set of exposed settings,
please?

Mark

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  System Settings 'User Interface' name is bad in 12.04

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Re: [Bug 918580] Re: System Settings 'User Interface' name is bad in 12.04

2012-01-27 Thread Mark Shuttleworth
Appearance is fine by me.

For the tabs, perhaps Style and Behaviour?

Mark

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Re: [Bug 844081] Re: Unity Greeter - Background of the Unity Greeter should reflect the background chosen by the user that is currently selected

2012-01-20 Thread Mark Shuttleworth
On 20/01/12 01:37, Afzal wrote:
 Say I'm a converted christian and my mom's a muslim and she doesn't know
 about my conversion.

 I have a portrait of Jesus as my wallpaper. Oh and I only log into that
 computer when my mom isn't around. If she sees it, she might flip out
 over possibilities of conversion and if this feature didn't exist, I'd
 be free to set my wallpaper to anything.

You'd have way deeper challenges than choice of wallpaper in this
scenario.

 There could be a thousand other scenarios, what if the power went down
 right after I checked to see how some half-nude wallpaper would look on
 the desktop? My conservative mom would get very angry...especially if
 she's paranoid wnough to actually check my wallpaper every time she logs
 in.

Your Mom knows more about you than you can possibly imagine.

 All of this isn't a problem for me and as you (Mark) said, I could just
 write a patch for this but I'm just appalled that a CEO of a company
 like Canonical has a problem with giving users a very trivial (to
 implement) option when they are asking for it.

The cost of options has been widely discussed. We have a firm view on 
it, it's my job to lead to that view. You are welcome to fork Unity with 
as many trivial (to implement) options as you like.

Mark

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Title:
  Unity Greeter - Background of the Unity Greeter should reflect the
  background chosen by the user that is currently selected

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Re: [Bug 844081] Re: Unity Greeter - Background of the Unity Greeter should reflect the background chosen by the user that is currently selected

2012-01-20 Thread Mark Shuttleworth
On 20/01/12 16:14, Fred wrote:
 Your Mom knows more about you than you can possibly imagine.
 My mom doesn't know that I'm gay.
 I have a girlfriend to cover it up.

This is not a private communication ;-)

Folks, we can construct artificial scenarios to make any option 
worthwhile. That's not how we do design; instead of celebrating the 
unusual and the extreme, we look for the things that most people can 
enjoy and use. That's where we focus our energy. The world of Linux and 
Ubuntu will always have infinite possibilities for those who want to 
explore them, but it's not in our value set to FORCE everyone who takes 
a vanilla CD off the shelf to *have to deal* with those possibilities.

This is good practice. It makes Ubuntu grow and achieves our goals as a 
community. As a side benefit, it attracts lots of developers who want to 
be part of changing the world, and who want to write applications for 
those users.

In this case, as was rather eloquently put, we've chosen to treat the 
wallpaper as a part of your expression of yourself to others. That's a 
perfectly reasonable position to take - look how *proudly* people show 
off their wallpapers! We're celebrating that, and elevating that. And we 
think this is good. Moreover, we think the position that one would 
choose a wallpaper that would cause mortal embarrassment is (a) so 
unlikely, and (b) so impossible to enforce, that it does not warrant an 
option.

We have a saying - options cost a knuckle, dialogs cost a finger. This 
isn't worth a knuckle.

We have FAR more pressing problems on the discretion front. Top of my 
list is the fact that we don't map notifications away from projectors. 
That's far more risky - you can control your choice of wallpaper, but 
you can't control what someone might IM to you while you are making your 
critical presentation.

So, please help us address that issue. I'm sure we all agree that's more 
important, and perhaps, by the time we come back to this less important 
issue, we will all have evolved our positions. OK?

Mark

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Title:
  Unity Greeter - Background of the Unity Greeter should reflect the
  background chosen by the user that is currently selected

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Re: [Bug 844081] Re: Unity Greeter - Background of the Unity Greeter should reflect the background chosen by the user that is currently selected

2012-01-20 Thread Mark Shuttleworth
On 20/01/12 16:51, Nathanel Titane wrote:
 is it really that annoying to implement?

No, of course not. But it's an additional friction for every user of the 
system, if we expose it as an option.

We have had a perfectly good (and very insightful) suggestion to use 
permissions to cover this. There are some implementation issues with 
that, but I'm more happy to cover the cost of the harder implementation 
than to ask every single Ubuntu user to have to parse another option.

Mark

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  Unity Greeter - Background of the Unity Greeter should reflect the
  background chosen by the user that is currently selected

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Re: [Bug 844081] Re: Unity Greeter - Background of the Unity Greeter should reflect the background chosen by the user that is currently selected

2012-01-19 Thread Mark Shuttleworth
On 19/01/12 17:39, Afzal wrote:
 To Mark Shuttleworth, a lot of other people use Ubuntu besides you and
 they should also have a say in what they want or not.

They do; they have a say in design, in development, and in bugs. Here 
you've had your say and you've made a hash of it. Instead of offering 
constructive suggestions you've slammed out your own opinions with no 
justification, and then made a threatening demand. You'll find that 
achieves very little.

 So kindly try to consider other people's suggestions instead of making
 snide remarks about serious privacy concerns. A computer is a personal
 device and because of that, anyone should be able to choose any
 wallpaper they desire and not have it revealed to others if they wish
 so.

Consider this. They choose their login identity, at which point we show 
their desktop. That persists for as long as it takes them to type their 
password. Then we show their desktop.

By definition, your wallpaper is exactly as public as your face. So 
think carefully what you tattoo on your face ;-)

   This wallpaper transition feature is more unneeded than the option
 of opting-out of it.

We disagree. Let's try to do so graciously.

 So if you're putting in that option, you sure as hell better put an
 option to opt out of it.

Or... you'll use something else. That's OK. Or... you'll patch Unity to 
behave the way you'd like? That's OK too.

Mark

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Re: [Bug 694468] Re: Unnecessary chrome when showing multiple tabs

2011-11-03 Thread Mark Shuttleworth
@zwn, that's great, thanks! I tested it and it works. Can we get this
applied to Ubuntu please?

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  Unnecessary chrome when showing multiple tabs

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[Bug 860686] Re: gnome-settings-daemon crashed with SIGSEGV in g_simple_async_result_complete()

2011-09-28 Thread Mark Shuttleworth
Is this a dup of #832603?

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  gnome-settings-daemon crashed with SIGSEGV in
  g_simple_async_result_complete()

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[Bug 792856] [NEW] Desktop context menu needs Refresh item

2011-06-04 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: nautilus

On Windows, the desktop context menu (right-click on the desktop) has
a Refresh item. Users in China in particular find this item reassuring
and miss it on Ubuntu.

We should add a Refresh item to the desktop menu, which:

 * updates the thumbnails of items on the desktop
 * compacts memory, along the lines of echo 1  /proc/sys/vm/compact_memory 
as root
 * plays a specific sound, I suggest a clearing bell sound like that at 
http://www.soundsnap.com/node/20322

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 754583] Re: UIFe: Launcher - update launcher reveal interaction to make it more accessible to first time users

2011-04-11 Thread Mark Shuttleworth
On 11/04/11 15:43, Conscious User wrote:
 Your assumption above is valid for (1) but not for (2), because (2) does
 not benefit from Fitt's law and thus distance matters. Imagine a user
 with a large monitor wanting to access the Trash.

Trash is very easy, in fact, since *both* targets are effectively
infinite in size. By design ;-)

More difficult is an icon somewhere along the length of the launcher.
But the muscle memory then is for the motion from the top left corner to
the icon in question, which is always consistent.

Mark

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Re: [Bug 754583] Re: UIFe: Launcher - update launcher reveal interaction to make it more accessible to first time users

2011-04-11 Thread Mark Shuttleworth
So, the official position now is we have the left-edge invocation for
testing. We are looking for false positives and other problems. We will
decide the default behaviour in due course, but we will retain the UI
for the option for Natty either way.

Mark

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Re: [Bug 754583] Re: UIFe: Launcher - update launcher reveal interaction to make it more accessible to first time users

2011-04-08 Thread Mark Shuttleworth
We are doing user testing of the existing code, and this is one of the
key issues. So we are getting this bug discussed and some code written
in anticipation of a final report on that testing.

The challenge is that prior testing showed worse problems in the long
term with edge activation. I am reluctant to make this change so late,
especially since we don't actually have the opportunity to do long term
testing on the edge option either. I thought we could work up the
change, test it, and drop it in later BUT seb correctly points out we
have translation issues etc.

We know that long term muscle memory for corner activation is just as
good as the edge approach.

I think we can move forward based on previous testing, and address this
in Oneiric if needed.

Mark

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Re: [Bug 748488] Re: main menu in control centre when using unity doesn't make sense

2011-04-05 Thread Mark Shuttleworth
I thought it was about Control Center!

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Re: [Bug 730740] Re: FFE: Provide support for dynamically loading the new overlay scrollbar feature

2011-04-02 Thread Mark Shuttleworth
Thanks all, glad to see the hooks land. We'll encourage folk to install
the liboverlayscrollbar package directly, and if apport and anecdotal
reports are positive, bring it in for even wider testing.

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[Bug 730740] Re: FFE: Provide support for dynamically loading the new overlay scrollbar feature

2011-03-30 Thread Mark Shuttleworth
Thanks all for comments and things to consider.

I'm weighing up:

 * that the patch to gtk itself is considered safe and stable, though ugly
 * that we have a whitelist mechanism to enable us to test and deploy this in 
selected apps

I'd ask that the patched gtk be uploaded as soon as the archive opens
after beta1, together with the package for liboverlayscrollbar which
should go into universe. An MIR should be filed for liboverlayscrollbar,
pending the results of more widespread testing.

This initial upload of liboverlayscrollbar should be whitelisted on a
core set of apps that Cimi is happy should work well. The result should
be that overlay scrollbars Just Work on that set of apps, for people who
apt-get liboverlayscrollbar. We will blog and encourage substantial
testing of that package with those apps. I believe that apport hooks
exist already to tag any crashes that include overlay scrollbars
appropriately. We will watch very closely the number and nature of those
crashers. During this testing period I would ask that Cimi and Seb or
Didrocks have discretion to widen the whitelist, or enable the use of
the overlay scrollbars in all supported apps, without further review.

Before beta2, we will take a decision about the main and CD inclusion of
liboverlay scrollbar, and whether that will be whitelisted (i.e. only in
selected apps) or turned-on-by-default.

Thanks all!
Mark

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Re: [Bug 692194] Re: Desktop menu adjustments for Natty

2011-03-24 Thread Mark Shuttleworth
Phil, nice to see you, and thanks again for your leadership on the doc
front.

Darth ;-)

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Re: [Bug 740556] Re: Package + upload 'overlay-scrollbar' to universe

2011-03-23 Thread Mark Shuttleworth
Also:

 * a whitelist where we are confident the scrollbars Just Work
 * the ability for a user to turn them on for their entire session.

Mark

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[Bug 736712] [NEW] package libpango1.0-0 1.28.3-4ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2011-03-17 Thread Mark Shuttleworth
Public bug reported:

I did a mass reinstall just to see what problems got thrown up, and I
think this installation issue was one of them.

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: libpango1.0-0 1.28.3-4ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
Uname: Linux 2.6.38-6-generic i686
Architecture: i386
Date: Sun Mar 13 07:30:09 2011
ErrorMessage: subprocess new pre-installation script returned error exit status 
1
SourcePackage: pango1.0
Title: package libpango1.0-0 1.28.3-4ubuntu1 failed to install/upgrade: 
subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to natty on 2010-07-20 (240 days ago)

** Affects: pango1.0 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package i386 natty

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[Bug 736712] Re: package libpango1.0-0 1.28.3-4ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2011-03-17 Thread Mark Shuttleworth
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[Bug 737183] [NEW] Home folder icon should be a *folder* with the home symbol, not a home symbol

2011-03-17 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: nautilus

We recently changed the icon on the default launcher to be the home
folder. But the icon is a Home, and it should be a Folder - Home.
The icon should be the folder icon with a home chiselled onto it. Right
now, it's not clear that this is a *folder* that will open up.

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 733234] Re: Link to gnome-control-center is session menu should be titled System Settings

2011-03-15 Thread Mark Shuttleworth
This will definitely be reviewed for Oneiric, but I think it's safe to
reduce the importance unless user testing demonstrates a real problem.

Mark

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Re: [Bug 727823] Re: Enable Gnome-Control-Center in Unity, and add System Settings link to the session indicator menu

2011-03-14 Thread Mark Shuttleworth
On 14/03/11 08:28, Matthew East wrote:
 Could someone explain on the bug report what the response to mpt's
 comment was. It seems valid to me - I can't see why this option isn't
 in the main menu where users will actually find it rather than in the
 session menu which has nothing to do with system settings.

What do you mean by the main menu?

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Re: [Bug 727823] Re: Enable Gnome-Control-Center in Unity, and add System Settings link to the session indicator menu

2011-03-14 Thread Mark Shuttleworth
Ah. The problem with that is that the contents are unpredictable. We
could put it there, we could also put it in the Shortcuts that appear
when you click on the Ubuntu button (and which are for Natty at least
always accessible that way).

The advantage of putting it in the last indicator menu is that it can be
consistent across all the desktop interfaces. Also, the roadmap for the
indicators introduces a device menu, in the top right corner, which
would have the settings in it, so we're triangulating to that
destination here.

We can however do some tests on discoverability and tweak this before
release if there's a problem.

Mark

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Re: [Bug 727823] Re: Enable Gnome-Control-Center in Unity, and add System Settings link to the session indicator menu

2011-03-14 Thread Mark Shuttleworth
On 14/03/11 10:26, Matthew East wrote:
 On 14 March 2011 10:01, Mark Shuttleworth 727...@bugs.launchpad.net wrote:
 Ah. The problem with that is that the contents are unpredictable.
 I don't understand what that means. If there is an issue with that
 menu, then it would apply to any item put in it, and there has been no
 issue adding Applications and Files  Folders to it, so why not
 Settings as another entry?

Users can remove items from the launcher, whereas they can't remove them
from the indicator menus. The launcher is user space and we seed it
with some useful stuff. The indicators are (mostly) system space.


 The advantage of putting it in the last indicator menu is that it can be
 consistent across all the desktop interfaces.
 Again, that argument doesn't apply to any other item in the left hand
 menu?

All of the things that are going in the launcher are optional. The
system still works without any of 'em.

Mark

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Re: [Bug 727823] Re: Enable Gnome-Control-Center in Unity, and add System Settings link to the session indicator menu

2011-03-13 Thread Mark Shuttleworth
Gerson, interesting idea to add those link areas to the dash sections,
but I think we need to find more general use cases for those if we're
going to use them here. And that would be an Oneiric issue.

Mark

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Re: [Bug 733234] Re: Link to gnome-control-center is session menu should be titled System Settings

2011-03-11 Thread Mark Shuttleworth
Thanks Pitti

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Re: [Bug 730588] Re: Fallback from 3D should offer Unity 2D download as an option

2011-03-08 Thread Mark Shuttleworth
On 08/03/11 08:02, Didier Roche wrote:
 So, I give it some thoughts over night and here is the blockers for that 
 option as far as I can see:

Thanks for continuing to explore it in dreamtime, Didier, that's what
makes you so awesome!

 - 1st one is to launch software-center on the unity2d page, then, the
user has time to file his internet settings, and all services to start
(the only thing is that we have to ensure avoiding doing that on the
live cd)

Interesting - we could also use Jockey as a preliminary step. So when we
detect that (a) the user hasn't

 - 2nd and the one which make more sense to me, is to include this
question in ubiquity if we detect that it can't support unity (the
tester is an binary which is available on the live). I proposed a
similar option (additional question for nvidia user) at latest UDS. The
preferred way was to add that to the proprietary addon (like mp3)
checkbox, but I think that an additional dialog can make sense for
installing unity2d in desired case and will make even more sense.

This one is the best I agree. I think we should avoid an extra dialog,
just show an extra checkbox on one of the existing screens *if* the
tester finds it is necessary.

Great thinking!

Mark

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Re: [Bug 723232] [NEW] Unity configuration should be in gnome settings' Appearance dialog

2011-02-23 Thread Mark Shuttleworth
There are very few Unity settings required. What's in CCSM includes a
lot of exploratory options, many of which will be removed in due course
as the design settles. So please don't just map what's there to
Appearance settings :-)

Mark

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[Bug 721121] [NEW] Icon in Launcher should be home folder icon

2011-02-18 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: nautilus

The file manager (nautilus) icon in the Unity launcher is a folder with
a pointer. That is a bug, because it puts a phantom pointer on the
screen. The default icon there should be the home folder icon, and the
icon should open the home folder (/home/user).

** Affects: unity
 Importance: Undecided
 Status: New

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: bitesize

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Re: [Bug 713224] Re: New desktop icons are not aligned to the grid

2011-02-06 Thread Mark Shuttleworth

 status confirmed

Yes, it would be good to create icons on the grid too.

Mark

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[Bug 713224] Re: New desktop icons are not aligned to the grid

2011-02-06 Thread Mark Shuttleworth
** Changed in: nautilus
   Status: New = Confirmed

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Re: [Bug 615859] [NEW] Select windows when the mouse moves over them is incompatible with global menu bar

2011-01-27 Thread Mark Shuttleworth

In order to have a clean layout of that preference pane, we may just
need to remove Focus-Follows-Mouse from it entirely, leaving it as a
gconf option for advanced users.

Mark

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Re: [Bug 692194] Re: Desktop menu adjustments for Natty

2011-01-21 Thread Mark Shuttleworth

Right - just to be clear, I understand where the menus *come from*, I
just want them to be as specified ;-)

Mark

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Re: [Bug 703653] Re: Fallback from Unity-GL should use unity-2d if installed

2011-01-18 Thread Mark Shuttleworth

Brilliant, thanks Didrocks :-)

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[Bug 703653] [NEW] Fallback from Unity-GL should use unity-2d if installed

2011-01-16 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: gnome-session

When logging into a Unity-GL session, we detect whether the hardware is
capable of supporting that shell, and if it is not, we fall back to a 2D
experience. In Natty, that 2D experience is the Classic Gnome shell.
However, if the Unity-2D shell is installed, then we should fall back to
that instead.

How to reproduce:

 - install Natty on a machine that is not capable of running Unity-GL
 - install Unity-2D
 - log into the desktop choosing the standard Ubuntu Desktop session

What happens:

 - you get a warning, and the Classic Gnome session

What should happen:

 - you should not get a warning, and the Unity-2D session should be
loaded

** Affects: gnome-session (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 684649] Re: Nautilus desktop icons should never be under the launcher

2011-01-12 Thread Mark Shuttleworth

This is a Seb call.

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Re: [Bug 684649] Re: Nautilus desktop icons should never be under the launcher

2011-01-05 Thread Mark Shuttleworth

I would do it for all Nautilus, regardless of classic or desktop.

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[Bug 661421] Re: gnome-terminal has no menubar

2010-12-26 Thread Mark Shuttleworth
@wilbur

I think this bug loses relevance in Natty, where we are defining the
menubar as hidden for all applications. If you agree, please mark it
wontfix. If not, please outline what you think the behaviour should be
:-)

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[Bug 694468] [NEW] Unnecessary chrome when showing multiple tabs

2010-12-26 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: gnome-terminal

When gnome-terminal shifts from showing a single tab to showing two or
more tabs, it introduces unnecessary chrome on the left, bottom and
right edges of the window. This is particularly visible when the
terminal is maximised. Chrome on the right is masked to some extent by
the scrollbar there, but should be eliminated as well.

To reproduce:
 * launch gnome-terminal, showing only a single tab, maximised
 * note the lack of chrome around the edges of the screen
 * ctrl-shift-t to create a new tab

What happens:
 * you see a gray border on the left and bottom of the screen

What should happen:
 * there should be no gray border on the left and bottom of the screen

** Affects: gnome-terminal (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 692194] [NEW] Desktop menu adjustments for Natty

2010-12-19 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: nautilus

When providing the desktop under Unity in Natty, the menu (displayed in
the panel) when the desktop has focus should be as follows:

File
  Create Folder...
  Create Document...
  ---
  Open Location...
  Connect to Server


Edit
  Cut
  Copy
  Paste
  ---
  Select All
  Select Items Matching...
  Invert Selection
  Duplicate
  Make Links
  Rename...
  Copy to...
  Move to...
  Move to Rubbish Bin
  ---
  Change Desktop Background


View
  Show Hidden Files
  Organise Files by Name
  Keep Aligned

Places
   *** unchanged ***

Help
  Ubuntu Documentation


An alternative description of this bug would list the changes from the default 
/ current Nautilus menu, as follows:

File menu: all the entries associated with the parent folder are not
relevant, so drop Open Parent and Close Parent Folders along with
Close All Folders and Close.

Edit menu: drop the backgrounds and emblems item, as we don't want
people changing the desktop background that way. Add a Change Desktop
background item, which opens the Appearance Prefs on the desktop
wallpaper tab. Drop Preferences as that will be available when the
file manager is explicitly open showing a folder.

View menu: we drop all entries which are not relevant to the desktop, so
Stop and Reload, as well as the Reset View to Defaults item (we are
always using the defaults here as best I can tell) and the alternative
layout formats Icons/Desktop/List/Compact.

We leave the Places menu unchanged.

In Help we drop the About because it is an implementation detail that
Nautilus is rendering the desktop (this entry can remain in the normal
folder window menu, when Nautilus is explicitly being run as a file
manager). We add the Ubuntu Documentation entry as a more explicit
version of Contents.

** Affects: ayatana-design
 Importance: Undecided
 Status: New

** Affects: nautilus (Ubuntu)
 Importance: Medium
 Status: Confirmed

** Also affects: ayatana-design
   Importance: Undecided
   Status: New

** Changed in: nautilus (Ubuntu)
   Importance: Undecided = Medium

** Changed in: nautilus (Ubuntu)
   Status: New = Confirmed

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[Bug 692194] Re: Desktop menu adjustments for Natty

2010-12-19 Thread Mark Shuttleworth
** Changed in: ayatana-design
   Importance: Undecided = High

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Title:
  Desktop menu adjustments for Natty

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Re: [Bug 239952] Re: firefox - the associated helper application does not exist

2010-09-28 Thread Mark Shuttleworth

Out of curiosity, does the same issue affect t-bird?

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Re: [Bug 619816] Re: Battery status line too long

2010-09-25 Thread Mark Shuttleworth

Karl, thanks for picking up the issues in this bug. IN 11.04 we'll need
to really nail G-P-M and make it rock. I like the idea of having a
default translation fallback to 3:05.

Mark

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Re: [Bug 619816] Re: Battery status line too long

2010-09-23 Thread Mark Shuttleworth

Maxim, please don't say Wtf, it's insulting. I agree, though, that
1h15m would be compact and more easily understood. I'm not sure what the
internationalised equivalent would be, though.

Mark

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Re: [Bug 619816] Re: Battery status line too long

2010-09-23 Thread Mark Shuttleworth

OK. Those are good detailed reports. Is there a bug open for each of
them? We're going to nail g-p-m issues in 11.10, we know that's a bit of
a swamp and have a plan to ask a contractor to help drain it in the next
round. If you're interested, let me know, otherwise good bug reports
would be most useful and will get addressed.

Mark

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Re: [Bug 634901] Re: Evolution Mail access inconsistent between Global menu and top Panel

2010-09-10 Thread Mark Shuttleworth

The issue here might be that the shape of the evolution interface is
governed by the command line used to invoke it. On the launcher in UNE
I bet we use a command-line like evolution --netbook-ui, and I think
the messaging menu starts evolution with plain ol' evolution. Hence the
difference in UI Michael reported. Could that be the case?

ps -aex would tell you.

Mark

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Re: [Bug 609884] [NEW] Add Time slider panel for btrfs volumes

2010-09-10 Thread Mark Shuttleworth

@russianneuromancer:

Please do not subscribe people to bugs unless they work for you, or you
have their agreement, or they are your friends. It's considered rude.
Please unsubscribe the Canonical DX team from #609884, #114375, #601592,
#602156 and #609893. You may ping mpt on freenode and ask his opinion on
#609893 as I know he has an interest in that.

Thank you!
Mark

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Re: [Bug 620331] Re: please drop icon from keyboard indicator

2010-08-31 Thread Mark Shuttleworth

I don't think we want the icon at all - just the keyboard designator
text/image.

Mark

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Re: [Bug 599844] Re: Port the keyboard indicator in gsd to use the app. indicator protocol

2010-08-20 Thread Mark Shuttleworth

Is anyone working on an Ubuntu Mono style icon for the keyboard indicator?

 affects: ayatana-design

Mark


** Also affects: ayatana-design
   Importance: Undecided
   Status: New

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Re: [Bug 558327] Re: Window close button is clickable anywhere in the corner

2010-07-23 Thread Mark Shuttleworth

How many people would set that? Each option doubles the number of code
paths that need testing if we want to put out a quality result. If only
1% of people would set that option (and gconf options are used much less
often than that) it's not worth it unless you are a maintainer of the
code yourself and it matters to you.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-07-23 Thread Mark Shuttleworth
On 23/07/10 13:18, Martin Wildam wrote:
 In reality there should be more and better cooperation in the Linux
 world between distributions. With actions like this - and now we get
 back to the topic finally - the Ubuntu team is causing separation and
 not uniting forces which would be so important for the whole Linux
 community.

I'd like to hear your justification for that statement. We've:

 - built a bug tracker that explicitly lets us share bugs and fixes with
other distributions and upstreams (and is still the only open source
comprehensive hosting platform)
 - consistently invited people from other distributions (debian, red
hat, suse) to our conference, even sponsoring them
 - supported multiple efforts to converge on open standards across
desktop environments and distributions

You're entitled to your opinions, but simply repeating something you
heard (potentially from a competitor) is a poor way to form or shape
opinions.

Mark

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Re: [Bug 558327] Re: Window close button is clickable anywhere in the corner

2010-07-22 Thread Mark Shuttleworth
On 21/07/10 23:29, inane wrote:
 Ok, I'd like to chime in here a moment, this whole not being able to
 throw my mouse into the corner is amazing asinine, this is a behavior
 that I have come to know and love for YEARS now with GNOME, and it's
 gone without even the option to set it back.
   

I take it then that you've been using a custom panel configuration?
Because in the default Ubuntu config, the top left corner has the
Applications menu in it, and the top right corner has the Session menu
in it.

In other words, the throw it in the corner and click to close the
window capability is not a feature of Ubuntu pre 9.10.

Our position on this is that the corner is reserved for access to
applications, or shutting down the machine. If you want to close the
window you need to click on the button for closing the window.

Mark

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Re: [Bug 558327] Re: Window close button is clickable anywhere in the corner

2010-07-22 Thread Mark Shuttleworth

Thanks kind of you and appreciated. On the subject of options, though, I
would urge you to think through the full cost of adding an option. We
discussed it on the Ayatana list for another case where someone wanted
an option, check out
http://www.mail-archive.com/ayat...@lists.launchpad.net/msg00416.html
for details.

Mark

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Re: [Bug 540826] Re: Rename Suspend to Sleep

2010-07-07 Thread Mark Shuttleworth
On 07/07/10 09:16, Vish wrote:
 - This needs fixing upstream first to enable proper translation support. If 
 we change this is Ubuntu it will break translations.
   

Vish, we have a huge Ubuntu translation team to handle these, please
don't use this as a basis for not fixing something in Ubuntu first if
the fix is ready and the fixer is willing.

Mark

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[Bug 16492] Re: Mouse pointer should disappear when keyboard is in use and mouse isn't

2010-06-15 Thread Mark Shuttleworth
Unclutter seems like the cleanest approach to solving this. I'll request
that the desktop team consider it for MIR and the CD.

** Changed in: gtk+2.0 (Ubuntu)
   Importance: Wishlist = High

** Also affects: gtk+2.0 (Ubuntu Maverick)
   Importance: High
 Assignee: Ubuntu Desktop Bugs (desktop-bugs)
   Status: Triaged

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[Bug 582757] [NEW] Notifications for login and logout poorly formed

2010-05-19 Thread Mark Shuttleworth
Public bug reported:

Binary package hint: empathy

The correct form for login / logout notifications is:

 - The Avatar of the user in question, as the image
 - The Name of the user, as the title (displayed in bold by Notify-OSD)
 - The word Connected as the message body (displayed below the title, in 
regular weight by Notify-OSD)

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-05-01 Thread Mark Shuttleworth
On 30/04/10 18:33, Jonas Ådahl wrote:
 Mark, are you planning on making an effort in adding easy way of
 changing it, for example an option in the appearance dialog?
   

No, quite the reverse, we will make it possible for applications to use
the space on the right of the window title bar.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-05-01 Thread Mark Shuttleworth
On 01/05/10 16:15, Jonas Ådahl wrote:
 ...possible for applications to use the space on the right ...
 
 Is this a part of a redesign upstream,

We are upstream for the Ayatana indicators.

  or will it be Ubuntu specific?
   

Depends on whether it is more broadly adoped.

 Also, will it be compatible between window managers, or limited to Gnome
 applications?

It will depend on a number of other capabilities in the system, but
should not be limited to Gnome. The Ayatana work specifically aims to
improve the experience across all major desktop environments, we publish
code for both Gnome and KDE as a rule.

 Are there any other places concerning this such as mailing
 lists, general plan or similar you could point me to?
   

The Ayatana mailing list would be a good start.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-30 Thread Mark Shuttleworth

My motivation is straightforward: to make Ubuntu the most delightful
desktop I possibly can. As, I'm sure is yours. So, we're on the same
side, and I appreciate your thoughts and insights.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-12 Thread Mark Shuttleworth

James, I think you may need to unset the gconf key. If you set a gconf
key as a user, then that setting stays in place until you change it.
When we update a package, we only update the system-default settings.
User settings don't get touched, generally. So, if you played with the
gconf setting previously, you will retain what you set until you *unset*
that key.

Mark

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Re: [Bug 558327] Re: Window close button is clickable anywhere in the corner

2010-04-11 Thread Mark Shuttleworth
On 10/04/10 21:29, Dylan McCall wrote:
 More likely, in my view: The human theme has a very visible prelight for
 the close button. The Ambience theme does not; there is really no way to
 tell whether you are hovering over (or even clicking) the button unless
 you're a pixel counter :b
   

Otto, Ken, I think Dylan has a point w.r.t. the subtlety of the
pre-lights for the window controls in Radiance / Ambiance. Please can
you publish some alternatives? Perhaps get Christian to knock up a dumb
mockup (static images only, with mouseover) of some variations for review?

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-08 Thread Mark Shuttleworth
On 07/04/10 19:42, running_rabbit07 wrote:
 Bob, your only reason for rejecting ubuntu's buttons is stubbornness.
   

This is a straight ad hominem attack, and is completely unacceptable
under our Code of Conduct.

Bob, my apologies for this. Ronnie, please refrain from framing your
arguments as an attack on someone else.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-08 Thread Mark Shuttleworth
On 07/04/10 21:52, Pyramid Technologies wrote:
 Yet another voice against this move

 http://www.zdnet.com.au/new-ubuntu-look-too-destructive-339302224.htm
   

The specific issue he raises there looks to me to be a bug, in that the
entire corner area is being used as a click target for the corner
button, as opposed to just the area of the button itself. I've reported
that separately as Bug #558327

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-08 Thread Mark Shuttleworth
On 07/04/10 23:34, Jonathan Carter wrote:
 Is there anyway we can have Pyramid Technologies removed from commenting
 on this entry (or even Launchpad entirely)?
   

I've written to Pyramid and asked him to shift his line of discussion to
the Forums, where it would be more appropriate, and to respect the Code
of Conduct.

Mark

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Re: [Bug 558327] Re: Window close button is clickable anywhere in the corner

2010-04-08 Thread Mark Shuttleworth
On 08/04/10 15:43, Kenneth Wimer wrote:
 We can work around this in the theme by moving the buttons to the left
 edge. That would detract from the intended design.
   

No, that's not a good solution. I would specifically request that we
have:

 - dead (draggable) space to the left of the close button
 - the close button being the same size (clickable area) as the other
two buttons

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-08 Thread Mark Shuttleworth
On 08/04/10 17:54, running_rabbit07 wrote:
 Thank you for sharing this amazing product and hopefully this new
 innovation your team is working on will push us towards fixing bug #1.
   
You're very welcome, and thanks for your participation and consideration.

Mark

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Re: [Bug 557374] [NEW] Make Rhythmbox show the Ubuntu One music store when starting first time on Lucid

2010-04-07 Thread Mark Shuttleworth

... thereafter, it should remember the place you were (at the
granularity of the left-hand sections) and start there.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-01 Thread Mark Shuttleworth

Jef, it is certainly not the case that any OEM has directed these
changes. We do direct our original engineering to things that make
Ubuntu better for OEM customers, but we have complete independence as to
which way to lead Ubuntu. A lot of the OEM feedback is very valuable though.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-01 Thread Mark Shuttleworth

Please, Pako, and Pyramid, stop bickering in this bug. That is not
appropriate, nor constructive. You have different opinions, please leave
it at that.

Mark

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[Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-01 Thread Mark Shuttleworth
Thank you to everybody who has participated in this discussion.

The final decision on window controls for 10.04 LTS is as follows:

 - the window controls will remain on the left, however
 - the order will change to be (from left) close, minimize, maximise

The decision is based on the view that putting the close button in the
corner will be most familiar to many users, even if the particular
choice of corner is not.

For the avoidance of doubt, this is not a comment dependent on the date
:-)

Our intent is to encourage innovation, discussion, and design with the
right of the window title bar. We have some ideas, and others are
already springing up in the community. We welcome participation on the
Ayatana list, where those can play out. This will be a fruitful topic
for the design track at UDS in Brussels in May.

This bug is now marked wontfix. Please focus ongoing participation on
the opportunities for innovation that this opens up. The decision as to
the window controls location and order itself is now final, and as they
say in the old newspapers, no further correspondence will be entered
into.

** Changed in: light-themes (Ubuntu)
   Status: Triaged = Won't Fix

** Changed in: light-themes (Ubuntu)
 Assignee: (unassigned) = Mark Shuttleworth (sabdfl)

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-04-01 Thread Mark Shuttleworth
On 01/04/10 22:20, Dag Odenhall wrote:
 @Jonathan You make a good argument. I eagerly await how it will look in
 action, as I thought the maximize,minimize,close setup looked quite
 nice. In my mind, close,minimize,maximize looks less nice, but I could
 be wrong.
   

I agree that having the close button inset was visually more
interesting. But in the end, the view that carried the day was that
having the close button in the place where it moves around the least
(the corner) was most valuable. The rest followed from there.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-31 Thread Mark Shuttleworth
On 31/03/10 19:07, Jefspa Leta wrote:
 Is anyone here... a customer? As in paying Canonical for anything? It
 would be very ironic if later it becomes known that these design changes
 were in fact prompted in part by paying customers such as OEM partners
 over the concerns of non-paying customers.
   

That is quite definitely not the case.

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-28 Thread Mark Shuttleworth

Folks, this bug is looking more like a mailing list every day. Can I
suggest that we stop just poking at one another here. There are
differing points of view, and insulting one another doesn't add to our
ability to settle this matter. So, I'd suggest that we only add comments
to this bug if they are adding data that could guide a decision. Neither
Me too nor you nutcase posts get us any further, and will just lead
to key people unsubscribing from the report.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-27 Thread Mark Shuttleworth
On 27/03/10 13:19, Tom Harris wrote:
 Would data collected in Windows be considered useful?
   

Yes, certainly. There'd be arguments about interpretations, but a good
data gathering exercise would identify that.

Mark

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Re: [Bug 546650] Re: Unable to click items below notifications

2010-03-26 Thread Mark Shuttleworth

Chris, it may be a gtk-related issue, but may nevertheless require
Mirco's attention.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-26 Thread Mark Shuttleworth
On 25/03/10 22:18, gabriel_samfira wrote:
 1. I prefer to have Select windows when the mouse moves over them (or
 focus-on-hover), so my mouse is all over the place. I rarely close a
 window, but i do maximize and minimize allot.
   

I understand that this is a relatively common preference, but it's only
common amongst highly technical and sophisticated users. I'm glad to
retain it as something an expert can enable (yay FLOSS :-)) but it won't
be the Ubuntu default for the foreseeable future, and therefor can't
easily inform our planning.

 2. well..not *allot* of accidental closes, but enough to get me to pay
 more attention to what I am clicking. I do however (even now):

  - maximize when i want to actually minimize
  - minimize when trying to maximize
   

Yes, I think this is a very valid concern. The use of the same styling /
colour for both max and min buttons means one has to pay closer
attention than usual. The pared back nature of the iconography compounds
the problem.

 This happens mostly because i use Lucid at home and Hardy at work. We
 will continue to use Hardy until it is no longer supported. We try to
 avoid changing things in the workplace that don't *really* need changing
 (saves time and money).
   

If we stick with a theme approach in Lucid that is foundational for
future work, then a backport to current maintained releases would be
appropriate, making it easier for people to keep a consistent portfolio
of machines.


 Hope this helps a bit!
   

Yes, thank you.

Mark

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-26 Thread Mark Shuttleworth
On 25/03/10 22:25, Atel Apsfej wrote:
 Good, finally some guidance.  You shouldn't wait for people to think up
 data products on their own, that risks people spinning their wheels
 creating data that gets discarded because it doesn't meet your
 definition and leads to people feeling they are being ignored.
   

We should learn from any data that's presented. If someone comes up with
interesting data, we should gather what insight we can from it. And I
would be cautious to define in advance the set of things that might
influence us. In my experience, inspiration and caution can come from
unpredictable sources, and quite usefully so.


 You and the design team are the only group in a position define what is
 acceptable data in your decision-making process. Putting forward some
 questions you want answered like you did above is helpful.

OK, fair enough. In future, I'll be quicker to outline things that
*might* be interesting, and encurage the team to do the same, but will
still encourage folks to be inventive with their research and analysis.
Otherwise we're not really crowdsourcing insight.

  But you could
 go further, and articulate a framework by which questions can be
 proposed by externals, accepted by the design team as important to the
 design process, and then answered with an acceptable data collection
 methodology.
   

There are certainly some questions that could definitively be answered
with a single data set. We could keep an eye out for those. But they are
relatively special. In this case, I can't think of a single data set
that would be definitive. But that's why I'd prefer to leave the floor
open to folks to suggest ones that might.


 If you do not articulate a data feedback framework that is acceptable to
 the design team then how is anyone suppose to know what you think is and
 is not acceptable? If you don't have a process by which people can
 propose questions worth answering with data, how do people know what to
 collect data on?
   

Collect data on what's interesting to you. Most of us do this because
it's interesting, and we like both the company (that's you ;-)) and the
domain. I can't guarantee that any contribution will make it into
Ubuntu, whether it be a patch or a translation or a package or an idea.
But they all make it richer, one way or another. And work that doesn't
get picked up here is still part of the commons and may have an impact
elsewhere.

Mark

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[Bug 532633] Data that would be interesting

2010-03-25 Thread Mark Shuttleworth
On 25/03/10 17:12, Atel Apsfej wrote:
 Yes this is one of the fundamental communication breakdowns between the
 closed door design team and the external community.  Shuttleworth and
 the design team want data.. but they haven't communicated what that
 means.  Why hasn't that happened? Is the team concerned that the
 passionate minority with game the system and heavily bias the data that
 is being collected?  There hasn't been a general data collecting
 methodology articulated for any of the experimental design decisions.
 This, more than any individual design decision, is the fundamental
 breakdown in communication which risks hardening passionate contributors
 in the Ubuntu community against Canonical in leading this work.
   

Atel, there is no conspiracy involved, nobody is afraid that data would
be biased, because it's clear that all data is somehow biased and will
need to be evaluated in that light. Nevertheless, data would be interesting.

I haven't said what data in particular, because I thought it better to
let people invent for themselves what might be a relevant study. If I
said I want data on X Y and Z we'd get into a long argument about
whether that's the relevant thing. I'd rather folks here had responded
by saying cool, here's some data I gathered.

Since that hasn't happened, some things I'd be interested in:

 - where does the average mouse rest? i.e., when it's not being used,
where is the mouse, usually? Think of a long term heat map of mouse
locations, over a few hundred desktops and a few weeks. That would be
interesting. Lots of people have said My mouse is generally near the
left because there's so much else there. others have said The
scrollbars on the right mean my mouse is hanging out there. Data would
be useful.

 - are there accidental clicks on the close button in the new location?
We know that the new location has lots going on around it. Are people
accidentally clicking the wrong thing?

 - does it take longer to click it in the new location, once one is
moving with intent in the right direction? We know that the fact that
there's a lot around the target means finer motor control is required,
and we know that generally means slower, more careful, more irritating
movements. But is that actually measurably observed?

Those are three items I'd like data on.

But I'm sure there are folks following this conversation who could come
up with smarter and more insightful formulations.

Mark

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Re: [Bug 287692] Re: Replace message notification with non-blinking alternative

2010-03-24 Thread Mark Shuttleworth
*** This bug is a duplicate of bug 340180 ***
https://bugs.launchpad.net/bugs/340180


Which blinking are you referring to?

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Re: [Bug 532633] Re: [Master] Window Control buttons: position/order/alignment

2010-03-24 Thread Mark Shuttleworth
On 23/03/10 13:36, Kasimir Gabert wrote:
 Mark: Stating that these design decisions are good because ``the people
 who made them are good'' is some pretty poor logic---an appeal to
 authority if I'm not mistaken.

I didn't say the decision is good because the people are good. I am
fairly quick to admit my own fallibility, and under pressure might even
admit the fallibility of my colleagues too. It's not yet clear whether
this decision will stand the test of time, or not.

However, I did say that:

 - I and others appreciate the feedback and the passion
 - we have a mandate to make decisions of this nature
 - we have reason to pursue this change, and are running it through the
beta to evaluate it
 - we know it's controversial. more controversy doesn't help, data might
 - if we think this will stick for two years or more, doing it now makes
more sense than less

We've made other decisions in the past that were controversial. The
current layout of the standard GNOME desktop, for example, was quite
controversial at the time. Till GNOME and then other distros adopted it.
Some of those decisions missed the mark, some stuck.

Mark

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Re: [Bug 533566] Re: [Lucid] Window controls are on the left side after update

2010-03-23 Thread Mark Shuttleworth
*** This bug is a duplicate of bug 532633 ***
https://bugs.launchpad.net/bugs/532633


@BobPendleton - there is no decision to prevent people from rearranging
window controls. I suspect you've either tripped over a bug, or
something else unexpected has occurred.

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Re: [Bug 532633] Re: [light-theme] please revert the order of the window controls back to menu:minimize, maximize, close

2010-03-19 Thread Mark Shuttleworth
On 19/03/10 10:53, Mr. X wrote:
 My mouse cursor usually hovers around the right side
 of windows because the vertical scroll bars are on the
 right. Also, since I read left-to-right, it seems easier to
 interact with windows at the right side.
 
 That's a very good point.

 There's no sense moving the min/max/close buttons to the left, if the
 scroll bars are still in the right.
   

Our design roadmap calls for us to reduce the visibility of scrollbars,
and emphasise:

 - touch scrolling
 - scrollwheels

Most people don't scroll with the scrollbar any more. The use the
scrollbar to gauge how much fo the document am I seeing.

 Perhaps the UI designers were trying to open space for the
 notifications? A better solution would be to display the notifications
 in the bottom right.
   

No, notifications were not the primary driver. Moving the window
controls to the left does ease the interaction with the notifications,
though.

Mark

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Re: [Bug 532633] Re: [light-theme] please revert the order of the window controls back to menu:minimize, maximize, close

2010-03-19 Thread Mark Shuttleworth
On 19/03/10 18:52, Atel Apsfej wrote:
 Contrast how the Canonical design team works with how the recent Gnome
 hackfest participants communicated what was going on at the event.
 http://live.gnome.org/UsabilityProject/London2010

 Out of all the listed participants on that page with blogs... how many
 of the non-Canonical employees made an effort to communicate back about
 the event to the Gnome community via the Gnome planet. I can count
 multiple posts from participants employed by several other companies
 making a concerted effort to communicate to the rest of us in the Gnome
 community where the design discussion was going from their expert pov.
 How many Canonical employees made a proactive effort to communicate what
 was going on? I don't remember seeing a single Canonical employee who
 participated in those design discussions blogging about it in the Gnome
 planet feed.
   

As it happens, Canonical was a sponsor and host of that summit. We had
folks attending. We agreed not to have our entire design team there so
as not to swamp the event and make it too Canonical, which was a
concern expressed by some of the people involved in planning the event.
Without us, it would not have happened. We are very serious about
improving the way design is done in GNOME, and invested a lot to help
all the participants improve their user experience analysis skills and
processes.

Now, you are welcome to draw your own conclusions, but please accept
that your assumptions about other people's intent and motivations may
just be mistaken.

Mark

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Re: [Bug 532633] Re: [light-theme] please revert the order of the window controls back to menu:minimize, maximize, close

2010-03-18 Thread Mark Shuttleworth
@aysiu

The problem with your Forums post is that it says this is what really
happened and is, in fact, quite incorrect.

Some members of the design team asked that the window controls be
grouped on the left, and presented the visualisation. So it wasn't that
I prefer it that way. I didn't like it initially, anticipating that it
would generate a great deal of resistance. However, it does line things
up nicely for work I would like us to do in future. And the major
argument against it appears solely to be we're used to it here, which
is important, but not overriding.

Mark

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Re: [Bug 532633] Re: [light-theme] please revert the order of the window controls back to menu:minimize, maximize, close

2010-03-18 Thread Mark Shuttleworth
On 17/03/10 22:34, fewt wrote:
 you don't get to second-guess their decisions
 You don't get to see a lot of what they see unless you're on that team.
 being an open community is not the same as saying everybody has a say in 
 everything.
 There aren't any good reasons for that
 we are not voting on design decisions.

 So, its your ball, it isn't a community ball and if we don't like it we
 shouldn't use your distribution because it belongs to you, your team,
 and no one else.

 I get it now.

 Thanks for the clarification, and all of these great one-liners.
   

@fewt

There's a job waiting for you at a tabloid, if that's how you treat
commentary. Isolating snippets and using them out of context is just rude.

You can throw your toys out of the cot, but other than expressing a
personal preference, you haven't informed the discussion at all. Most
importantly,  you do NOT have a say in *everything*. Anybody is welcome
to participate, and it's worth building a reputation for yourself as
being competent at something. If the community process *works*, that
competence will be rewarded with the ability to make tough decisions.

At the moment, your approach is not highlighting any particular
competence on your part, other than for aggressive and unhelpful
argument backed by a willingness to twist people's words - not something
we have a department for in Ubuntu.

Mark

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Re: [Bug 532633] Re: [light-theme] please revert the order of the window controls back to menu:minimize, maximize, close

2010-03-18 Thread Mark Shuttleworth
On 18/03/10 14:01, dariocaruso wrote:
 We have for example ubuntu brainstorm, forum, and other ways to comment 
 your work, but please, you have to say at all community exactly what we can 
 say about the project and what we can do for canonical EXACTLY.
   

Brainstorm is great, and lots of good comes out of it. There are many
cases where knowing what lots of people think, or creating a forum for
*anybody* to publish their ideas, is useful.

My point to fewt is simply that there are also many areas where we
explicitly don't run things by vote or consensus.

Ubuntu is plenty big enough that there is an area where anybody can make
themselves an expert, take on responsibility, and lead. But it's also
big enough that if we try to make everybody feel like they can weigh in
on *every* decision, we'll grind to a halt.

This is a flashpoint, but most decisions are not as contentious as this
one. I'm backing this decision because I think it's the right one in the
long term. It may be right, it may be wrong, but I have a mandate to
take the decision. The same is true of our kernel lead, and our
community governance leads. They are fallible (I certainly am) but they
are nevertheless empowered to take decisions.

Mark

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