[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
Hello, I did find a workaround in the driver and fixed this issue.. Thanks Prasad -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
Attaching the fprintd log from journactl.. ** Attachment added: "temp.log" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5392461/+files/temp.log -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
The picture shows where to click to login to different user without logging out from the current user. ** Attachment added: "Ubuntu_Login_Screen.jpg" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5391261/+files/Ubuntu_Login_Screen.jpg -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
Steps to reproduce : 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll an FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create another user in Ubuntu 20.04 8. Lock the laptop 9. Hit enter button 10. Now click on the right side down corner of the laptop where you will see users logo. 8. Click on the newly created user 9. Navigate to users and click on fingerprint login option 10. Observe, it returns no action and 'Couldn't access fingerprint reader message appears' thereafter. 11. After this no FP login possible with even the old user until restart of the machine. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
This is the error we are getting in a multiuser scenario. I will put the exact steps to reproduce this. ** Attachment added: "Couldn't access 'Broadcom Sensors'.png" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5391258/+files/Couldn%27t%20access%20%27Broadcom%20Sensors%27.png -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
Sorry still under debug. I will put the exact steps to reproduce and post here. ** Changed in: gnome-control-center (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
This message was coming from driver side, no need to look into this issue further.. ** Changed in: gnome-control-center (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] Re: FP Auth enroll for Multi user Scenario
Hi Sebastian, I will try to add the journal control log shortly. Steps to reproduce : 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll an FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create another user in Ubuntu 20.04 8. Sign-In into newly created user 9. Navigate to users and click on fingerprint login option 10. Observe, it returns no action and 'Couldn't access fingerprint reader message appears' thereafter Expected Users should be able to enroll FP's for other users as well -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882884] Re: FP Auth : Multi user Scenario
FP authentication doesn't work when there are more than one user in Ubuntu 20.04 Steps to reproduce 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll a FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create another user in Ubuntu 20.04 8. Logout from the system 9. Place the enrolled finger on sensor 10. Observe that FP authentication isn't success Expected FP authentication should happen for respective user from login screen -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1882884 Title: FP Auth : Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1882884/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882880] Re: FP Auth enroll screen issue: Max limit not defined
Hi Sebastian yes you are right. We can club this issue in the bug #1882878. The reason I did put it out separately is because I did not want to miss out this issue. In windows the GUI doesn't have any options like what we have here like each finger is displayed in the GUI for enrollment. Windows internally keeps counts of how many fingers are enrolled. If 10 fingers are enrolled then it will shoot an error saying maximum limit is reached. Here in linux GUI what we can do is we can only display the remaining fingers to be enrolled as active and already enrolled fingers can be grayed out in GUI. Thanks Prasad -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882880 Title: FP Auth enroll screen issue: Max limit not defined To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882880/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882878] Re: The user panel let you enroll the same finger several times
Hi Sebastian, I am just referring s per windows implementation here. So the user may try to enroll the same finger several times and since the templates are stored in device(Not the host) it may run out of memory. Hence this duplicate check is necessary for those devices which stores the templates in device memory itself. The other thing is you need to provide an API in the libfprint to do the duplicate check when enrolling a new finger. So this command goes to the device all through and device itself sees whether the finger is already enrolled or not. Depending on this output further enrollment process can be continued or a warning message can be displayed(As in windows). You can refer the windows WBF API's for the same. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882878 Title: The user panel let you enroll the same finger several times To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1882878/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882881] [NEW] FP Auth login Screen issue: failed attempts
Public bug reported: FP authentication doesn't work after 3 failed attempts. The behavior is the same in Windows OS as well. But in windows the GUI shows an alert like Max attempts are reached and try to login with PIN or password. So there is no failure report of the failed authentication for each attempt. Ubuntu version : 20.04 LTS ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Description changed: - FP authentication doesn't work after 3 failed attempts. - The behavior is the same in Windows OS as well. + FP authentication doesn't work after 3 failed attempts. + The behavior is the same in Windows OS as well. But in windows the GUI shows an alert like Max attempts are reached and try to login with PIN or password. So there is no failure report of the failed authentication for each attempt. + + Ubuntu version : 20.04 LTS -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882881 Title: FP Auth login Screen issue: failed attempts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882881/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882880] [NEW] FP Auth enroll screen issue: Max limit not defined
Public bug reported: We are able to enroll FP's even after Max limit is reached (10). (No error like 'Max limit is reached' is observed). So we are able to enroll the same fingers again and again with any number of times. The release of Ubuntu : Ubuntu 20.04 LTS ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882880 Title: FP Auth enroll screen issue: Max limit not defined To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882880/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882884] [NEW] FP Auth : Multi user Scenario
Public bug reported: FP authentication doesn't work from the login screen when there is another user. You have to login into any user with a password for first time, then we can use FP authentication for our next login attempts. Ubuntu version : 20.04 LTS ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882884 Title: FP Auth : Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882884/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882885] [NEW] FP Auth enroll for Multi user Scenario
Public bug reported: It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. Looks like fprintd daemon is not responding for any new user other than root? Ubuntu version : 20.04 LTS ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Description changed: - It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. + It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. Looks like fprintd daemon is not responding for any new user other than root? + + Ubuntu version : 20.04 LTS -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1882878] [NEW] FP Auth enroll screen issue
Public bug reported: We are able to enroll the same finger for all 10 available options. (No error like 'Fingerprint is already enrolled' is observed). In windows it doesn’t allow to enroll the same finger, it has a duplicate check API. Here we have all 10 finger options are shown in GUI itself, so whichever finger is enrolled atleast the same finger can be grayed out so that user cannot enroll the same finger again. The release of Ubuntu: Ubuntu 20.04 ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882878 Title: FP Auth enroll screen issue To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882878/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
