[Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, I have uploaded the crash dump for gnome-shell to #1750511 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, If I issue the command with --hanging, it would not give me a launchpad page to file a new report, and it kills the gnome-shell process. I have issued it without --hanging, and opened a new bug, please check if you have enough info now: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749925 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749925] [NEW] gnome-shell at 100% after waking up from sleep, screen frozen 2
Public bug reported: New bug opened as per request of Daniel van Vugt, Original bug #1749424 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 16 21:41:18 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749925 Title: gnome-shell at 100% after waking up from sleep, screen frozen 2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749925/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] JournalErrors.txt
apport information ** Attachment added: "JournalErrors.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056482/+files/JournalErrors.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056484/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056483/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
apport information ** Tags added: apport-collected wayland-session ** Description changed: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) + --- + ApportVersion: 2.20.7-0ubuntu3.7 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 17.10 + EcryptfsInUse: Yes + InstallationDate: Installed on 2016-08-25 (539 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Package: gnome-shell 3.26.2-0ubuntu0.1 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 + Tags: wayland-session artful + Uname: Linux 4.13.0-32-generic x86_64 + UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056480/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, I think I managed it now. First saved the record to a local file, then used the "apport-cli -u 1749424 filename" to send it. Pls check -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] GsettingsChanges.txt
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056481/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Daniel, Can you pls double-check the command I need to run? It gives me the following error message: --- @x:~$ apport-cli -u 1749424 --hanging -P `pidof -s gnome-shell` Usage: apport-cli [options] [symptom|pid|package|program path|.apport/.crash file] apport-cli: error: -u/--update-bug option cannot be used together with options for a new report --- apport-cli --version 2.20.7 --- I have tried to play around with the options, but nothing seems to be working, always the same error message. Thanks, Patrik -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1749424] [NEW] gnome-shell at 100% after waking up from sleep, screen frozen
Public bug reported: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful ** Attachment added: "top screenshot" https://bugs.launchpad.net/bugs/1749424/+attachment/5054962/+files/gnome-freeze.JPG -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs