[Bug 1878285] Re: gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050
Works great for me too !! Thanks for the update ! -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050 To manage notifications about this bug go to: https://bugs.launchpad.net/libfprint/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050
Thanks for this update !! Looking forward to update it when the package is available :D -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050 To manage notifications about this bug go to: https://bugs.launchpad.net/libfprint/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center crashes on setting up fingerprint
Oh yes, I'm sorry, I gave the wrong file, I don't understand :o Here is the correct attachment, sorry for the trouble. ** Attachment added: "gdb-gnome-control-center-dbgsym.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+attachment/5371356/+files/gdb-gnome-control-center-dbgsym.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center crashes on setting up fingerprint
Okay it worked, thanks ! Here is my attachment : I did this command : gdb gnome-control-center 2>&1 | tee ~/gdb-gnome-control-center-dbgsym.txt Say me if I did something wrong. Thanks again ** Attachment added: "gdb-gnome-control-center-dbgsym.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+attachment/5371121/+files/gdb-gnome-control-center-dbgsym.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center crashes on setting up fingerprint
I tried but I have dependency problems during the install of asked packages : sudo apt install gnome-control-center-dbgsym libgtk-3-0-dbgsym libglib2.0-0-dbgsym Lecture des listes de paquets... Fait Construction de l'arbre des dépendances Lecture des informations d'état... Fait Certains paquets ne peuvent être installés. Ceci peut signifier que vous avez demandé l'impossible, ou bien, si vous utilisez la distribution unstable, que certains paquets n'ont pas encore été créés ou ne sont pas sortis d'Incoming. L'information suivante devrait vous aider à résoudre la situation : Les paquets suivants contiennent des dépendances non satisfaites : gnome-control-center-dbgsym : Dépend: gnome-control-center (= 1:3.36.2-0ubuntu1) mais 1:3.36.1-1ubuntu5 devra être installé E: Impossible de corriger les problèmes, des paquets défectueux sont en mode « garder en l'état ». -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center crashes on setting up fingerprint
I didn't find the ID when I ran ubuntu-bug, so I made step 2 @Daniel : https://errors.ubuntu.com/oops/0521f384-94f4-11ea-9ae3-fa163e102db1 Don't hesitate to ask me more info, I will help as possible to make Ubuntu better and without bugs. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] Re: gnome-control-center crashes on setting up fingerprint
Here is, in attachment, the backtrace as asked. And here is the result of 'journalctl -b 0' : -- Logs begin at Mon 2020-05-11 18:06:04 CEST, end at Wed 2020-05-13 10:44:17 CEST. -- mai 13 10:28:08 HP-ENVY-Notebook kernel: microcode: microcode updated early to revision 0xd6, date = 2019-10-03 mai 13 10:28:08 HP-ENVY-Notebook kernel: Linux version 5.4.0-29-generic (buildd@lgw01-amd64-035) (gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)) #33-Ubuntu SMP Wed Apr 29 14:32:2> mai 13 10:28:08 HP-ENVY-Notebook kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=8b04a58c-b577-4888-aa18-76aa7e8b564e ro quiet splash vt.handoff=7 mai 13 10:28:08 HP-ENVY-Notebook kernel: KERNEL supported cpus: mai 13 10:28:08 HP-ENVY-Notebook kernel: Intel GenuineIntel mai 13 10:28:08 HP-ENVY-Notebook kernel: AMD AuthenticAMD mai 13 10:28:08 HP-ENVY-Notebook kernel: Hygon HygonGenuine mai 13 10:28:08 HP-ENVY-Notebook kernel: Centaur CentaurHauls mai 13 10:28:08 HP-ENVY-Notebook kernel: zhaoxin Shanghai mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 mai 13 10:28:08 HP-ENVY-Notebook kernel: x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. mai 13 10:28:08 HP-ENVY-Notebook kernel: BIOS-provided physical RAM map: mai 13 10:28:08 HP-ENVY-Notebook kernel: BIOS-e820: [mem 0x-0x00057fff] usable mai 13 10:28:08 HP-ENVY-Notebook kernel: BIOS-e820: [mem 0x00058000-0x00058fff] reserved mai 13 10:28:08 HP-ENVY-Notebook kernel: BIOS-e820: [mem 0x00059000-0x00085fff] usable ** Attachment added: "gdb-gnome-control-center.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+attachment/5370818/+files/gdb-gnome-control-center.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1878285] [NEW] gnome-control-center crashes on setting up fingerprint
Public bug reported: When I try to setup my fingerprint in gnome-control-center, I first have to choose which finger I would use, and when I press the "next" button, it crashes : "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". For information, my fingerprint sensor is : - lsusb Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint Sensor Ubuntu 20.04 gnome-control-center: Installé : 1:3.36.1-1ubuntu5 Candidat : 1:3.36.1-1ubuntu5 Table de version : *** 1:3.36.1-1ubuntu5 500 500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status What I expected to happen, is that everything works and that I can set up my finger for unlocking. What happened instead : it crashes with the information "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue May 12 22:00:30 2020 InstallationDate: Installed on 2020-05-11 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: LANGUAGE=fr_BE:fr PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_BE.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center crashes on setting up fingerprint To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
