[Bug 367478] Re: Ekiga sound from echo test missing: inbound RTP packets cannot get in.

2010-03-29 Thread ealthuis
I did the 2...@ekiga.net, as well as 5...@ekiga.net, I also tried to call
myself.  The results were:one message online and Call completed and
finally user not available.

The output file is attached.

Emanuel


** Attachment added: output.txt
   http://launchpadlibrarian.net/42422909/output.txt

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[Bug 367478] Re: Ekiga sound from echo test missing: inbound RTP packets cannot get in.

2010-03-28 Thread ealthuis
I installed the patch as indicated without errors,  checked help  about
: Ekiga 3.2.6

Ran Ekiga, used the self test 5...@ekiga.net.  Result: call was made and
immediately disconnected with message Call completed

Ditto for 2...@ekiga.net,  no return call was made

Tried both on another computer with the same results,  this was with
Ekiga 3.2.5

Seems to me that there is little sense in pressing on with this, as in
Ubuntu 10.04 Ekiga is not even included.  In addition I have never been
able to make a call.

 All of the tests worked for me on a computer still running Hardy Heron.

Emanuel Althuis

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Re: [Bug 367478] Re: Ekiga sound from echo test missing: inbound RTP packets cannot get in.

2009-08-10 Thread ealthuis
Yannick Defais wrote:
 Hi,

 It is most probably an issue with the router preventing some ports to
 work.

 I suggest you to try this if available on your router:
 http://wiki.ekiga.org/index.php/Ekiga_behind_a_NAT_router#Symmetric_NAT:_Dynamic_navigation_of_NAT_routers

 Or do port forwarding to one computer of the network:
 http://wiki.ekiga.org/index.php/Enable_port_forwarding_manually

 Best regards,
 Yannick

   
Thank you for your help so far, I do not believe this problem to be 
solved.  I will try all of the suggestions and see what happens.  I will 
keep you apprised of any developments.

I would like to reiterate, that Ekiga on the dual boot system with Linux 
8.10 worked as expected,  I would always hear myself talk in every echo 
test I did.  No physical changes have been made to my computer systems, 
except for trading the CRT monitors for LCD monitors.

My own test of the router will be this:  I will connect the dual boot 
computer directly to the modem and try again... see what happens.

So for now, until next time we meet,

Emanuel

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Good morning,
Thanks for the help.  I have attached the output.txt file as requested

** Attachment added: output.txt
   http://launchpadlibrarian.net/30082439/output.txt

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Yannick Defais wrote:
 Thank you.

 Is that the file from Ubuntu Jaunty 9.04 using this command ekiga -d 4
 2output.txt?

 It seems pretty much incomplete...

 Please remove the old output.txt and try again. From what I can see from
 the previous one, you should not be able to even see the Graphic User
 Interface...

 Best regards,
 Yannick

   
Yes it was the complete file after I terminated the call, some 15 
seconds into the callback. I can see and use the GUI.

By the way the same problem exists on this computer which has an Asus 
P5L-MX motherboard with integrated sound.  The output.txt showed similar 
data when I ran the test here.

I will try again and let it run longer before I close Ekiga and the 
Terminal. 

Emanuel

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Yannick Defais wrote:
 Or maybe you did not closed Ekiga first: Ekiga has an icon in the
 systray in the form of a big green dot, right click on it and choose
 quit.

 Erase the file output.txt (You can access this file using nautilus -the
 default file manger-, press F9 key and select the top entry, named after
 your nickname in ubuntu)

 Then, start ekiga using the command in a terminal:
 ekiga -d 4 2output.txt
 Wait a bit for the registration to succeed, then call the echo test and close 
 Ekiga. Attach the file output.txt here.

 Best regards,
 Yannick

   
Right, that was the file problem,  I will send you the new file right away.

Emanuel

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
This is the new file.

EA

** Attachment added: output.txt
   http://launchpadlibrarian.net/30083156/output.txt

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Yannick Defais wrote:
 The issue is Ekiga did not received any packets from the internet. It is
 interesting as, correct me if I'm wrong, the same computer using Windows
 with Ekiga do work.

 Relevant line in the output:
 packetsReceived   = 0

 The RTP session for audio was:
 RTP_UDP   Session 1, SetRemoteSocketInfo: data channel, 
 new=86.64.162.35:18554, local=65.38.46.60:5064-5065, remote=0.0.0.0:0-0

 IMHO, it is a network issue not an issue with your sound card.

 It will be very nice from you if you could give me the output from
 Windows, I'll be able to compare them.

 Under windows, run ekiga with the following arguments
 ekiga.exe -d 5 1x 2x
 It will produce 2 files: stdout.txt and stderr.txt in the same directory. 
 Please attach both of them here.

 Best regards,
 Yannick

   
I will of course do as you ask.  I must reiterate however, that with 
Linux 8.04 on a very old computer Ekiga does work.  It is one of four 
attached to the same router a D-Link  DI-824VUP

Regards,
Emanuel

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Yannick Defais wrote:
 The issue is Ekiga did not received any packets from the internet. It is
 interesting as, correct me if I'm wrong, the same computer using Windows
 with Ekiga do work.

 Relevant line in the output:
 packetsReceived   = 0

 The RTP session for audio was:
 RTP_UDP   Session 1, SetRemoteSocketInfo: data channel, 
 new=86.64.162.35:18554, local=65.38.46.60:5064-5065, remote=0.0.0.0:0-0

 IMHO, it is a network issue not an issue with your sound card.

 It will be very nice from you if you could give me the output from
 Windows, I'll be able to compare them.

 Under windows, run ekiga with the following arguments
 ekiga.exe -d 5 1x 2x
 It will produce 2 files: stdout.txt and stderr.txt in the same directory. 
 Please attach both of them here.

 Best regards,
 Yannick

   
Hi again,

I am not having much luck creating the above mentioned files, when I 
start ekiga, I get a dos type black log screen as well as the ekiga 
GUI.  I then double click on the echo test, and almost immediately the 
lady starts telling me the reason for the test.  When I finally get a 
chance to speak, the words I say are _not _echoed.  I hang up, then 
close the GUI and try to close the Dos style screen but I cannot do 
that. it finally ends with XP's end now question.

I cannot find the two files you asked for, unfortunately.

sorry about that,

Emanuel

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-09 Thread ealthuis
Yannick Defais wrote:
 Thank you for your efforts.

 As you behind a NAT, did you setup some port forwarding for SIP? Or
 you're using the standard configuration of the router?

 Can you check if your router has support for SIP built-in? Usually the
 name for it is Application-level gateway or ALG;
 http://en.wikipedia.org/wiki/Application-level_gateway

 If the router has AGL for SIP please disable it.

 If you have already port forwarding setup, make sure it follow the range
 5000 to 5100 in UDP.

 Best regards,
 Yannick

 ** Summary changed:

 - Ekiga sound from echo test missing
 + Ekiga sound from echo test missing: inbound RTP packets cannot get in.

 ** Changed in: ekiga (Ubuntu)
Status: Incomplete = Confirmed

   
As far as I know I am using the standard configuration,
There is no indication that the router supports or not any sip: 
activity. I bought it on 31 Jan 2006.

Is not port forwarding a Firewall service?
It has not been set up anywhere.

These are the results of all tests:

Linux 8.04  responds to calls with female voice, calls back when asked, 
but does not echo any voice.
Linux 9.04  calls out, but no sound results when connected.  Call back 
rings the phone but no other sound.
Windows XP responds to calls with female voice and calls back ringing 
the phone, speaks the message but my voice is not echoed.

I am grateful for your help and patience with me, I am somewhat computer 
literate, but new with Linux., and command language is very new to me, I 
need all the assistance available.

I will continue to try to get you the Windows reports.

Regards,

Emanuel

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Re: [Bug 367478] Re: Ekiga sound from echo test missing

2009-08-08 Thread ealthuis
Yannick Defais wrote:
 Hi,

 Try to use this setup: all audio devices, Ringing, Output and Input are
 set to Default (PTLIB/ALSA)

 There is a volume control inside Ekiga (in the call panel, just below
 the video). Make sure you have the levels up.

 Do you hear the welcome message (female voice) when calling 500 or
 nothing?

 If this gives nothing, please attach a debug output using this command:
 $ ekiga -d 4 2output.txt
 Then call the echo test and close Ekiga. Attach the file output.txt here.

 Best regards,
 Yannick

   
Since the ekiga runs on another computer, dualboot with XP, I cannot 
(because I do not know how) copy the file output.txt and attach it to 
this email.  the contents are obviously inconclusive, but here is what 
is in the file:

2009/08/08  17:16:26.206  0:00.077 Version 3.2.0 by on Unix Linux 
(2,6,28-14- generic -i686) with PTlib (v2.6.1)) at 2009/08/08 17:16:26.205
2009/08/08  17:16:26.206  0:00.077   Ekiga SVN revision :   unknown
2009/08/08  17:16:26.208  0:00.079   Ekiga registered on D-Bus:  
org.ekiga.Ekiga

At this point I must have hung the phone up
There was no sound at all
When I try 520, The phone rings but no other sound is heard.

on a computer with 8.04, both 500 and 520 work

On XP, (this computer runs XP from a 160GB disk and Linux from a second 
40GB disk) Ekiga 500 and 520 calls work to the extent, that I hear the 
female voice but not what I say in response.

That may be caused by my mike.

Hope all this helps.

EA

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-06-14 Thread ealthuis
My original problem is on a dual boot XP/Linux system. XP is running on
one disk drive, Linux on another.

I installed Ekiga on the XP system and all sound tests work fine.

I also noted, that nobody is assigned to this problem???

If more info is required to solve this problem, ask and I will provide
all I can.

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-05-15 Thread ealthuis
I just installed an update to Ekiga. Tried the callbacks again, and
though the phone rings, there is no further sound, suggesting that the
sound problem was not fixed in this update.

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-05-03 Thread ealthuis
I decided to try and make Ekiga work on an old Intrepid Ibex machine,
after some fussing and a mistake or two on my part I got Ekiga to work.
Tried both 5...@ekiga.net and 5...@ekiga.net and both worked perfectly.

On the Jaunty computers there is no sound after the callback rings.

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-04-27 Thread ealthuis
I checked as suggested, all audio devices, Ringing, Output and Input are
set to Default (PTLIB/ALSA)

I tried the other options, there was no change.  In addition, any radio
comes through OK through the speakers or the headset.

The sound card is Audigy 2 ZS [SB0353] (PTLIB/ALSA)

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[Bug 367478] [NEW] Ekiga sound from echo test missing

2009-04-26 Thread ealthuis
Public bug reported:

Binary package hint: ekiga

In Intrepid all tests provided sound.  I cannot say anything about actual phone 
calls. as I know nobody using ekiga.
Upgraded to Jaunty, and most functionality of Ekiga remains, except sound when 
either echo test or call back test is done.

On the call back test (5...@ekiga.net) my phone rings, but there is no
subsequent sound from the call just accepted.

In the volume control all is set to default, and nothing is muted that I
can see

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/ekiga
Package: ekiga 3.2.0-0ubuntu1
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ekiga
Uname: Linux 2.6.28-11-generic i686

** Affects: ekiga (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 367478] Re: Ekiga sound from echo test missing

2009-04-26 Thread ealthuis

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/26004431/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/26004434/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/26004435/ProcStatus.txt

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