[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-10 Thread jeff3211
fire fox browser open to win4lin.com home page
win4lin iso file resident on linux accessable drive with linux file system 
viewer open to the folder containing the file.
win4lin pro user's manual downloaded from site and opened in evince
additional tabs opened in firefox browser for google gmail, netzero, and ubuntu 
forums
firefox download window was also open
all of this was running from the live cd ubuntu 9.04
I accidentally clicked the win4lin iso file icon and waited a few seconds after 
that to see if it was going to try to load. when I didn't
see any activity that appeared to be the file opening I clicked back into 
evince and began attempting to scroll upward in the document
with my wireless logitech mouse. As I was using the scroll wheel the document 
disappeared. I clicked through all open programs
looking for it and then launched the document again from the download window in 
firefox. The error notification window for evince
appeared, and I followed the instructions to post the bug. 
However, remember that I was suspicious of my hardware at the time, because my 
machine had been BSODing in windows, and had
also crashed an XP Pro installation which had been resident on the machine for 
more than 2 years. It may have just been time for a fresh XP Pro installation, 
but that remains to be verified. I built a new machine and used the power 
supply, the DVD burner, and the IDE ribbons from that machine in the new build. 
I had to reassemble the machine to start to try to recreate the bug. I put it 
all back together, and both machines have been flawless ever since. I noted in 
my first report of the bug that I was suspicious of the hardware I was using, 
and once the hardware was disturbed recreating the bug has been unsuccessful. I 
continue to try to recreate the bug with no success. If I am unable to recreate 
the bug within the next three tries, I will post a suggestion that the bug be 
closed, and attributed to hardware related issues. If there are additional 
questions, or requests to perform other diagnostics, I will gladly perform any 
steps you suggest, or answer any questions I am able to answer.

-- 
evince crashed with SIGSEGV in gdk_region_copy()
https://bugs.launchpad.net/bugs/367138
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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-08 Thread jeff3211
There have been no subsequent crashes since the initial report. I have 
recreated the circumstances of the event several times
with valgrind running, but with no resulting crash. Since I have not been able 
to recreate the crash, I cannot attach a log which
contains crash data. I will attach no more logs unless they contain crash data. 
I had hoped that the included information would
have been of some value in determining the condition of the hardware.

-- 
evince crashed with SIGSEGV in gdk_region_copy()
https://bugs.launchpad.net/bugs/367138
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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-07 Thread jeff3211
Still have not recreated the crash, I have my latest valgrind log, both logs 
show
that a memory error exists. I am continuing to run evince, with no flaws up to 
now.

** Attachment added: "latest valgrind log"
   http://launchpadlibrarian.net/26455668/valgrind.log

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evince crashed with SIGSEGV in gdk_region_copy()
https://bugs.launchpad.net/bugs/367138
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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-05 Thread jeff3211
Apologies for altering original description.
I still have not recreated the crash. 
I will attach the existing valgrind log file for your inspection.

** Attachment added: "log from valgring running evince on suspect machine bug # 
367138"
   http://launchpadlibrarian.net/26379291/valgrind.log

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evince crashed with SIGSEGV in gdk_region_copy()
https://bugs.launchpad.net/bugs/367138
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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-04 Thread jeff3211
** Description changed:

  Binary package hint: evince
  
  I'm sorry this is my first bug report, and my first use of LiveCD ubuntu
  9.04. It may not be a valid bug, but I am incompetent to determine
  validity. I was reading the installation documentation for win4lin pro
  and scrolling with the scroll wheel on my logitech VX revolution
  wireless mouse when the app suddenly closed. I am using a pentium 4
  prescott processor, ECS mother board with 1 Gb RAM and I am loaded from
  LiveCD with my Ubuntu 9.04 distro. I have not checked the hash, and my
  machine has been buggy lately, I have either a faulty RAM chip or a
  failing Motherboard, so my machine may be the source of the bug. I
  intend to build a new 64 bit machine when parts arrive Monday and I was
  researching information for my new build to migrate away from Windows,
  so you may find this bug report worthy of an early death! However if you
  decide to investigate further, I will be happy to answer any questions
  to the best of my ability.  The application shows these details from the
  drop-down help menu about...Document Viewer 2.26.0 Using poppler 0.10.5
  (cairo) you probably know the rest of the details about this program. I
  was reading a pdf document from the win4lin pro website which was the
  user's guide. I also had several windows open along with my firefox
  browser. I had also clicked on the win4linISO file just before the
  user's guide disappeared. I was scrolling up in the document to an
  earlier page when the window simply closed. I hope the automated bug
  reporter has properly selected the appropriate source package because
  most of the details in your instructions are still over my head!
  
  ProblemType: Crash
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/bin/evince
  MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release i386 (20090420.1)
  Package: evince 2.26.0-0ubuntu1
  ProcCmdline: evince file:///tmp/Users-Guide-5.5-655.2075.pdf
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Signal: 11
  SourcePackage: evince
  StacktraceTop:
   ?? () from /usr/lib/libgdk-x11-2.0.so.0
   gdk_region_copy () from /usr/lib/libgdk-x11-2.0.so.0
   gdk_window_invalidate_maybe_recurse ()
   gdk_window_invalidate_region ()
   ?? () from /usr/lib/libgdk-x11-2.0.so.0
  Title: evince crashed with SIGSEGV in gdk_region_copy()
  Uname: Linux 2.6.28-11-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ 
+ ___
+ update
+ As of 2009-05-05 I am unable to recreate this crash. I have downloaded the 
pkg for valgrind debugging memory issues and though I'm a newbie I figured out 
how to launch the necessary program from within the valgrind program. There is 
a difference in system properties, however... I had already disassembled this 
computer and built another one using some of it's components. I pirated the DVD 
drive, the EIDE interface cable and the power supply for use in the new build. 
I installed different components in the suspect computer to recreate the crash. 
In addition, the system hasn't been on a comparable period of time as of yet. I 
will wait until late tomorrow night and try to recreate the crash again after 
the unit has sufficiently heated up to a comparable temperature. If I am still 
unable to recreate the crash it appears probable that it may have been hardware 
related and not a valid complaint against the OS. The new computer which 
utilized the pirated hardware has operated flawlessly to date. I will update 
immediately if the issue returns, or if it appears with the new unit.

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evince crashed with SIGSEGV in gdk_region_copy()
https://bugs.launchpad.net/bugs/367138
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