[Bug 247364] Re: Some emails are not displayed but are saved in the mailbox file

2009-03-05 Thread robanon
I'm also experiencing this problem with Exchange server 2003, Evolution
2.24.3 using the Exchange Plugin.

To make a missing email display, I can go into Outlook Web Access, move
the affected email to another folder, then move it back again.

Clicking Send/Receive in Evolution then displays the missing email.

Right clicking on Inbox and selecting properties in Evolution shows the
correct number of emails on the Exchange server, which is less than the
amount shown in Evolution's inbox.

Selecting view hidden messages (View/Show Hidden Messages) does not show
the missing messages.

It seems that the missing emails do eventually show up, but up to a few
days later, I'll see if I can get more definite information regarding
that though.

I'm surprised the importance of this bug has only been classified as
medium, I would have thought losing emails in your inbox would classify
as pretty urgent?

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[Bug 247364] Re: Some emails are not displayed but are saved in the mailbox file

2009-03-05 Thread robanon
Just some more info on my Evolution setup:

Check new messages for Junk contents has never been enabled and is still 
disabled.
Apply filters to new messages in Inbox was enabled, I've now disabled it.
Synchronise account locally was enabled, I've now disabled it.

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[Bug 247364] Re: Some emails are not displayed but are saved in the mailbox file

2009-03-05 Thread robanon

The Exchange server that I am connecting is one of several Exchange servers 
used by several hundred people. These Exchange servers have been working for 
years.

There are a few people that have started using Evolution to connect to
the Exchange servers and they are the only people having this problem.

You can see the missing emails in OWA and Outlook.

It must be a problem with Evolution.

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[Bug 247364] Re: Some emails are not displayed but are saved in the mailbox file

2009-03-05 Thread robanon

I've added an IMAP account to check the same Exchange account for emails to 
verify if it is an evolution-exchange specific problem.

The thing is the problem is very intermittent, I'd guess its around 1 in
a hundred emails don't display on time, and if the email shows up a few
hours or even a day late you might not realize there had been a problem.

I'm also not sure if emails occasionally don't show up at all, because
its difficult to know about emails you didn't receive.

But if the problem is exchange specific, does that rule out trying to
fix it? Or does it make the the problem less urgent?

The main advantage of Evolution to me (and I guess many others) is that
it can integrate with Exchange servers, as far as I know its the only
Open Source MUA that works with Exchange's calendaring etc, but it
requires the evolution-exchange plugin to work.

If I had an alternative MUA I'd move to it because of this problem, but
need Evolution for the calendar support.

Hopefully we'll get to the bottom of it soon, I'll let you know how I
get on.

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