[Bug 1022390] Re: Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-15 Thread st2000
I'll try and answer your questions:

 1. the specific steps or actions you took that caused you to encounter
the problem,

Fresh install of Ubuntu 12.04 LTS
Memory 3.4GBytes
Processor AMD A6-4400M APU with Radeon(tm) HD Graphics x 2
Graphics VESA: DVST
OS type 32-bit
Disk 305.0GByte

HP Pavilion g6-2123us

After the fresh Ubuntu install, I installed mozilla's Thunderbird and
Firefox.

 2. the behavior you expected, and

I was expecting the applications not to lock up.  I was also expecting
to be able to use sound when operating an HP g6-2123us  booted up in
Ubuntu.

 3. the behavior you actually encountered (in as much detail as
possible).

The Thunderbird and Firefox applications locked up during use.
Thunderbird would usually lockup upon accessing the 1st  email.  Firefox
locked up if right clicking on a URL in a web page.  I might be
mistaken, but I think if either application intended to use the audio
hardware, they would lock up (the application's window would darken and
the application's buttons would be unresponsive).  Note, even if the
application's buttons were unresponsive, the Ubuntu window buttons
(kill, minimize  full-screen) were usable.  If one clicked on the
Ubuntu kill button a pop up would appear saying the application was
unresponsive and asked if the application should be forcefully killed.


Further information:

The /var/log/syslog was inspected.  It appears that the pulseaudio daemon 
failed to start on boot up:
---
Jul 13 15:24:05 frodo kernel: [ 8335.295591] Process pulseaudio (pid: 4898, 
ti=e9df task=e1c0bf20 task.ti=e9df)
Jul 13 15:24:05 frodo kernel: [ 8335.295594] Stack:
Jul 13 15:24:05 frodo kernel: [ 8335.295597]  0010 000240d0 eb78c180 
e9f35c00 e9df1d14 f8793de2 0080 e9f35c00
Jul 13 15:24:05 frodo kernel: [ 8335.295610]  ebb2a100 e9df1d14 f87003b7 
e9f35c00  eb7de000  eb0a4e2c
Jul 13 15:24:05 frodo kernel: [ 8335.295622]  eb78c180 e9f35c00 eb7dc24c 
e9df1d40 f86e9b73 0080 f7132238 eb78c180
Jul 13 15:24:05 frodo kernel: [ 8335.295633] Call Trace:
Jul 13 15:24:05 frodo kernel: [ 8335.295642]  [f8793de2] 
hdmi_pcm_open+0x32/0x210 [snd_hda_codec_hdmi]
Jul 13 15:24:05 frodo kernel: [ 8335.295657]  [f87003b7] ? 
snd_pcm_hw_constraint_step+0x37/0x40 [snd_pcm]
Jul 13 15:24:05 frodo kernel: [ 8335.295666]  [f86e9b73] 
azx_pcm_open+0x1d3/0x280 [snd_hda_intel]
Jul 13 15:24:05 frodo kernel: [ 8335.295678]  [f86fee93] 
snd_pcm_open_substream+0x53/0x90 [snd_pcm]
Jul 13 15:24:05 frodo kernel: [ 8335.295689]  [f86fef8a] 
snd_pcm_open+0xba/0x240 [snd_pcm]
Jul 13 15:24:05 frodo kernel: [ 8335.295699]  [c1053fe0] ? 
try_to_wake_up+0x190/0x190
Jul 13 15:24:05 frodo kernel: [ 8335.295710]  [f8cc8044] ? 
snd_lookup_minor_data+0x44/0x60 [snd]
Jul 13 15:24:05 frodo kernel: [ 8335.295722]  [f86ff19b] 
snd_pcm_playback_open+0x3b/0x50 [snd_pcm]
Jul 13 15:24:05 frodo kernel: [ 8335.295733]  [f8cc8544] snd_open+0xd4/0x260 
[snd]
Jul 13 15:24:05 frodo kernel: [ 8335.295740]  [c1386d6c] ? 
kobj_lookup+0xfc/0x1a0
Jul 13 15:24:05 frodo kernel: [ 8335.295748]  [c1148765] 
chrdev_open+0xb5/0x1e0
Jul 13 15:24:05 frodo kernel: [ 8335.295757]  [c11427de] 
__dentry_open+0x25e/0x310
Jul 13 15:24:05 frodo kernel: [ 8335.295763]  [c11486b0] ? cdev_put+0x20/0x20
Jul 13 15:24:05 frodo kernel: [ 8335.295769]  [c1142d5a] vfs_open+0x3a/0x50
Jul 13 15:24:05 frodo kernel: [ 8335.295775]  [c1143c59] 
nameidata_to_filp+0x39/0x40
Jul 13 15:24:05 frodo kernel: [ 8335.295782]  [c11510b7] do_last+0x367/0x660
Jul 13 15:24:05 frodo kernel: [ 8335.295787]  [c11523e4] 
path_openat+0xa4/0x350
Jul 13 15:24:05 frodo kernel: [ 8335.295794]  [c117c084] ? 
fsnotify_put_event+0x44/0x60
Jul 13 15:24:05 frodo kernel: [ 8335.295800]  [c117c084] ? 
fsnotify_put_event+0x44/0x60
Jul 13 15:24:05 frodo kernel: [ 8335.295806]  [c11527a1] 
do_filp_open+0x31/0x80
Jul 13 15:24:05 frodo kernel: [ 8335.295814]  [c12b7958] ? 
strncpy_from_user+0x38/0x70
Jul 13 15:24:05 frodo kernel: [ 8335.295820]  [c115dd13] ? alloc_fd+0xa3/0xe0
Jul 13 15:24:05 frodo kernel: [ 8335.295826]  [c1143d41] 
do_sys_open+0xe1/0x1f0
Jul 13 15:24:05 frodo kernel: [ 8335.295839]  [f8ccd390] ? 
snd_ctl_elem_add_user+0x70/0x70 [snd]
Jul 13 15:24:05 frodo kernel: [ 8335.295846]  [c1143e7e] sys_open+0x2e/0x40
Jul 13 15:24:05 frodo kernel: [ 8335.295854]  [c15ac69f] 
sysenter_do_call+0x12/0x28
Jul 13 15:24:05 frodo kernel: [ 8335.295857] Code: 8d b6 00 00 00 00 0f b7 16 
83 e8 02 83 c6 02 66 89 17 83 c7 02 eb 9f 8d b4 26 00 00 00 00 55 89 e5 56 53 
83 ec 08 3e 8d 74 26 00 8b b0 84 00 00 00 89 c1 85 f6 7e 2b 8d 98 2c 0e 00 00 
31 c0 39 
Jul 13 15:24:05 frodo kernel: [ 8335.295929] EIP: [f8793c5d] 
hinfo_to_pin_index+0xd/0x60 [snd_hda_codec_hdmi] SS:ESP 0068:e9df1cc8
Jul 13 15:24:05 frodo kernel: [ 8335.295939] CR2: 0084
Jul 13 15:24:05 frodo kernel: [ 8335.295944] ---[ end trace 698f71d3b8b827c9 
]---
Jul 13 15:24:05 frodo pulseaudio[4895]: [pulseaudio] main.c: Daemon startup 
failed.
---

Here is a list of audio devices on 

[Bug 1022390] Re: Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-15 Thread st2000
Added note:

I can get the Ubutntu Sound tool to lock similar to Thunderbird and
Firefox.

I re-installed pulseaudio then pulled up the System Settings GUI menu.
I can use many of the sub menus such as Printing.  However, if I click
on Sound the new sound sub menu never shows up and the System Settings
windows darkens.  None of the System Settings buttons respond.  I can
still kill the System Settings GUI menu using the Ubuntu Kill button at
the top of the application window.

I removed pulseaudio then pulled up the System Settings GUI menu.  I can
click on Sound and the new Sound meun appears as expected.  However the
Output volume slider as well as the Input level slider are disabled.  Of
course, w/o pulseaudio, there is no sound when the Sound Test button is
pressed.

-thanks.

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Title:
  Apps lock on default Ubuntu desktop.  No problem with XUbuntu desktop.

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[Bug 1022390] Re: Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-15 Thread st2000
Added note:

Installing alsa-hda-dkms from ubuntu-audio-dev/alsa-daily on 20120715
fixed the sound problem.

These instructions were found in this thread 
(http://ubuntuforums.org/archive/index.php/t-1950165.html):
---
sudo apt-add-repository ppa:ubuntu-audio-dev/alsa-daily
sudo apt-get update
sudo apt-get install alsa-hda-dkms

Reboot.
Go to System Settings  Sound and adjust settings, test speakers.
---

Both Thunderbird and Firefox work as expected now.

This bug report deals with applications locking up on the Ubuntu
desktop.  It is obvious this was due to sound difficulties.  However,
even though the Original Poster's problems have been solved, is there
still a bug in the Ubuntu desk top?  That is, is it still a bug that the
Thunderbird and Firefox applications locked up when Ubuntu's sound was
compromised?

-thanks

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Title:
  Apps lock on default Ubuntu desktop.  No problem with XUbuntu desktop.

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[Bug 1022390] Re: Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-09 Thread st2000
There is a possibility that the pulseaudio daemon is either the direct
or indirect cause of applications locking up.  It was observed that the
pulseaudio daemon failed to start during the Ubuntu boot up.  The
package was subsequently removed and the default Ubuntu desktop was
used.  In this configuration Thunderbird, Firefox and other applications
worked as expected.  Before the windows of these application eventually
darken and the application locked up.

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Title:
  Apps lock on default Ubuntu desktop.  No problem with XUbuntu desktop.

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[Bug 1022390] Re: Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-08 Thread st2000
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https://bugs.launchpad.net/bugs/1022390

Title:
  Apps lock on default Ubuntu desktop.  No problem with XUbuntu desktop.

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[Bug 1022390] [NEW] Apps lock on default Ubuntu desktop. No problem with XUbuntu desktop.

2012-07-08 Thread st2000
Public bug reported:

I was asked by auto-bot email to submit package information for bug
report 1022370.  But that process generates another bug report.  So that
old bug report and this report should probably be tied together.  I am
not shure how to do that.

Ok, so, in order to create the proper bug report I needed to log back in
using the default Ubutntu desk top.  Then (I hope this is right) I
needed to run ubuntu-bug -w and click on the desk top (not a window).
Well, that's what should be attached to this bug report.  But this is
living on the edge.  As this session of Firefox usually locks up on this
desk top.  The session of Thunderbird I was using to read the auto-bot
email has already locked up.

Let me know if you need anything else.

-thanks

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: nautilus 1:3.4.2-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Sun Jul  8 17:09:01 2012
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
 
InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/tcsh
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
XsessionErrors:
 gnome-session[1629]: WARNING: Could not parse desktop file 
/home/stuart/.config/autostart/xfce4-settings-helper-autostart.desktop: Key 
file does not have key 'Name'
 gnome-session[1629]: WARNING: could not read 
/home/stuart/.config/autostart/xfce4-settings-helper-autostart.desktop
 (compiz:1699): GConf-CRITICAL **: gconf_client_add_dir: assertion 
`gconf_valid_key (dirname, NULL)' failed

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 precise

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Title:
  Apps lock on default Ubuntu desktop.  No problem with XUbuntu desktop.

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