[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print

2014-04-25 Thread Till Kamppeter
Please attach your printer's PPD file /etc/cups/ppd/EPSON-
Artisan-730.ppd.

Please also follow the instructions of the section Cups error_log and
Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems for one job.

Attach all the files one by one, do not compress them and do not package
them together. Thanks.


** Changed in: cups (Ubuntu)
   Status: New = Incomplete

** Changed in: cups (Ubuntu)
   Status: Incomplete = Triaged

** Package changed: cups (Ubuntu) = gtk+2.0 (Ubuntu)

** Also affects: firefox (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: firefox (Ubuntu)
   Status: New = Triaged

** Changed in: firefox (Ubuntu)
   Importance: Undecided = High

** Changed in: gtk+2.0 (Ubuntu)
   Importance: Undecided = High

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https://bugs.launchpad.net/bugs/1312518

Title:
  Printing from Firefox - Document moves to Queue, but is stopped, does
  not print

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[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print

2014-04-25 Thread Till Kamppeter
C Wachob, you do not need to send any files any more. We have found out
what happened.

The client (Firefox) sends the attribute
PageSize=Custom.Custom.595.28x841.89 to CUPS along with the print job.
This attribute is invalid. It must read PageSize=Custom.595.28x841.89
or simply PageSize=A4.

This is an old problem (bug 998156) which is already solved in the
graphical user interface toolkit GTK 3.x (this provides the print
dialog). Due to Firefox still using GTK 2.x the problem is still present
there.

What needs to get fixed here is either to backport the fix in GTK 3.x
into GTK 2.x or to migrate Firefox to the current, maintained GTK 3.x.
Therefore I am moving this bug to GTK 2.x and Firefox. It would be too
awkward and not the correct solution to make CUPS and all CUPS filters
understand PageSize=Custom.Custom.595.28x841.89.

C Wachob, for the time being either use Chromium or print into a PDF
file and then open the PDF and print it.

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https://bugs.launchpad.net/bugs/1312518

Title:
  Printing from Firefox - Document moves to Queue, but is stopped, does
  not print

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[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print

2014-04-25 Thread Sebastien Bacher
The issue has been fixed in GTK2 in newer version
https://git.gnome.org/browse/gtk+/commit/?h=gtk-2-24id=d9f9925878773fb37d1a385a929ddcbb4ef8fb80

That might be worth doing a precise stable update though, if somebody is
interested working on that backport (that should be an easy one)

** Changed in: firefox (Ubuntu)
   Status: Triaged = Invalid

** Changed in: ubuntu
   Status: Triaged = Fix Released

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https://bugs.launchpad.net/bugs/1312518

Title:
  Printing from Firefox - Document moves to Queue, but is stopped, does
  not print

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