[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print
Please attach your printer's PPD file /etc/cups/ppd/EPSON- Artisan-730.ppd. Please also follow the instructions of the section Cups error_log and Capturing print job data on https://wiki.ubuntu.com/DebuggingPrintingProblems for one job. Attach all the files one by one, do not compress them and do not package them together. Thanks. ** Changed in: cups (Ubuntu) Status: New = Incomplete ** Changed in: cups (Ubuntu) Status: Incomplete = Triaged ** Package changed: cups (Ubuntu) = gtk+2.0 (Ubuntu) ** Also affects: firefox (Ubuntu) Importance: Undecided Status: New ** Changed in: firefox (Ubuntu) Status: New = Triaged ** Changed in: firefox (Ubuntu) Importance: Undecided = High ** Changed in: gtk+2.0 (Ubuntu) Importance: Undecided = High -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gtk+2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1312518 Title: Printing from Firefox - Document moves to Queue, but is stopped, does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1312518/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print
C Wachob, you do not need to send any files any more. We have found out what happened. The client (Firefox) sends the attribute PageSize=Custom.Custom.595.28x841.89 to CUPS along with the print job. This attribute is invalid. It must read PageSize=Custom.595.28x841.89 or simply PageSize=A4. This is an old problem (bug 998156) which is already solved in the graphical user interface toolkit GTK 3.x (this provides the print dialog). Due to Firefox still using GTK 2.x the problem is still present there. What needs to get fixed here is either to backport the fix in GTK 3.x into GTK 2.x or to migrate Firefox to the current, maintained GTK 3.x. Therefore I am moving this bug to GTK 2.x and Firefox. It would be too awkward and not the correct solution to make CUPS and all CUPS filters understand PageSize=Custom.Custom.595.28x841.89. C Wachob, for the time being either use Chromium or print into a PDF file and then open the PDF and print it. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gtk+2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1312518 Title: Printing from Firefox - Document moves to Queue, but is stopped, does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1312518/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1312518] Re: Printing from Firefox - Document moves to Queue, but is stopped, does not print
The issue has been fixed in GTK2 in newer version https://git.gnome.org/browse/gtk+/commit/?h=gtk-2-24id=d9f9925878773fb37d1a385a929ddcbb4ef8fb80 That might be worth doing a precise stable update though, if somebody is interested working on that backport (that should be an easy one) ** Changed in: firefox (Ubuntu) Status: Triaged = Invalid ** Changed in: ubuntu Status: Triaged = Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gtk+2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1312518 Title: Printing from Firefox - Document moves to Queue, but is stopped, does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1312518/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs