Re: [Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Stop On Thu, May 24, 2018, 9:45 PM Bug Watch Updater <137...@bugs.launchpad.net> wrote: > ** Changed in: totem >Status: In Progress => Expired > > -- > You received this bug notification because you are subscribed to a > duplicate bug report (219062). > https://bugs.launchpad.net/bugs/137527 > > Title: > Unhelpful response when inserting encrypted DVD in default > installation > > Status in Totem: > Expired > Status in totem package in Ubuntu: > Triaged > > Bug description: > Ubuntu 4.10, 5.04, 5.10, 6.06, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, > 10.04, 10.10, 11.04, 11.10, 12.04, 14.04 > > 1. Install Ubuntu. > 2. Insert a standard movie DVD. > > What happens: > * In Ubuntu 10.10 and earlier, "An error occurred" - "Could not read > from resource." > * In Ubuntu 11.10, "An error occurred" - "Could not read DVD. This may > be because the DVD is encrypted and a DVD decryption library is not > installed." > > Without libdvdcss2, Totem, VLC, and others are unable to play my > original DVD-s. I know it's illegal to ship Ubuntu with libdvdcss2, > but it could be in multiverse repos, and totem's plugin installer > could install it, OR add the medibuntu repo to the list (but leave > unchecked), then Totem's plugin installer should give a hint, to use > that repo's libdvdcss2 to play your DVDs. Newbies wont find out how to > solve this problem by theirself, go back to win, and then it will be > harder to solve the bug #1 :) > > Not to be confused with: > * bug 502426, where DVDs don't play when libdvdcss is installed > * bug 745515, "An error occured location not found" while trying to play > a DVD > * bug 747433, "Totem cannot play this type of media DVD because it does > not have the appropriate plugins to be able to read from this disc" > > To manage notifications about this bug go to: > https://bugs.launchpad.net/totem/+bug/137527/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/totem/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** Changed in: totem Status: In Progress => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/totem/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** Description changed: Ubuntu 4.10, 5.04, 5.10, 6.06, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 14.04 1. Install Ubuntu. 2. Insert a standard movie DVD. What happens: * In Ubuntu 10.10 and earlier, An error occurred - Could not read from resource. * In Ubuntu 11.10, An error occurred - Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed. Without libdvdcss2, Totem, VLC, and others are unable to play my original DVD-s. I know it's illegal to ship Ubuntu with libdvdcss2, but it could be in multiverse repos, and totem's plugin installer could install it, OR add the medibuntu repo to the list (but leave unchecked), then Totem's plugin installer should give a hint, to use that repo's libdvdcss2 to play your DVDs. Newbies wont find out how to solve this problem by theirself, go back to win, and then it will be harder to solve the bug #1 :) Not to be confused with: * bug 502426, where DVDs don't play when libdvdcss is installed * bug 745515, An error occured location not found while trying to play a DVD * bug 747433, Totem cannot play this type of media DVD because it does not have the appropriate plugins to be able to read from this disc - - - - Desired solution: - - This bug will be fixed as part of the larger 3rd party codec install - project (project contact Christian Giordano). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/totem/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Still present in Ubuntu 14.04. it's a pity that we cannot at least explain to the user how to play his DVD, even if it means redirect him to a paying solution like fluendo like a Windows User would see. ** Description changed: Ubuntu 4.10, 5.04, 5.10, 6.06, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, - 10.04, 10.10, 11.04, 11.10 + 10.04, 10.10, 11.04, 11.10, 12.04, 14.04 1. Install Ubuntu. 2. Insert a standard movie DVD. What happens: * In Ubuntu 10.10 and earlier, An error occurred - Could not read from resource. * In Ubuntu 11.10, An error occurred - Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed. Without libdvdcss2, Totem, VLC, and others are unable to play my original DVD-s. I know it's illegal to ship Ubuntu with libdvdcss2, but it could be in multiverse repos, and totem's plugin installer could install it, OR add the medibuntu repo to the list (but leave unchecked), then Totem's plugin installer should give a hint, to use that repo's libdvdcss2 to play your DVDs. Newbies wont find out how to solve this problem by theirself, go back to win, and then it will be harder to solve the bug #1 :) Not to be confused with: * bug 502426, where DVDs don't play when libdvdcss is installed * bug 745515, An error occured location not found while trying to play a DVD * bug 747433, Totem cannot play this type of media DVD because it does not have the appropriate plugins to be able to read from this disc - Desired solution: This bug will be fixed as part of the larger 3rd party codec install project (project contact Christian Giordano). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/totem/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** No longer affects: ayatana-design ** No longer affects: hundredpapercuts ** No longer affects: libdvdnav (Ubuntu) ** No longer affects: libdvdread (Ubuntu) ** No longer affects: libgimme-codec (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/totem/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Alex: are you sure DVD drives with no region code set will trigger this error message in 11.10? That would need to be reported upstream as a separate bug. Sally-Ann: see https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** Changed in: ayatana-design Assignee: John Lea (johnlea) = (unassigned) ** Changed in: ayatana-design Assignee: (unassigned) = Christian Giordano (nuthinking) ** Description changed: Ubuntu 4.10, 5.04, 5.10, 6.06, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04, 11.10 1. Install Ubuntu. 2. Insert a standard movie DVD. What happens: * In Ubuntu 10.10 and earlier, An error occurred - Could not read from resource. * In Ubuntu 11.10, An error occurred - Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed. Without libdvdcss2, Totem, VLC, and others are unable to play my original DVD-s. I know it's illegal to ship Ubuntu with libdvdcss2, but it could be in multiverse repos, and totem's plugin installer could install it, OR add the medibuntu repo to the list (but leave unchecked), then Totem's plugin installer should give a hint, to use that repo's libdvdcss2 to play your DVDs. Newbies wont find out how to solve this problem by theirself, go back to win, and then it will be harder to solve the bug #1 :) Not to be confused with: * bug 502426, where DVDs don't play when libdvdcss is installed * bug 745515, An error occured location not found while trying to play a DVD * bug 747433, Totem cannot play this type of media DVD because it does not have the appropriate plugins to be able to read from this disc - Desired solution: - When a user tries to play a dvd, a dialogue should pop up displaying the - following message: - - The DVD you have inserted cann't currently be played because the - supporting software has not been installed. This is because it is not - legal for Ubuntu to distribute this software in some countries. If you - are certain that it is legal for you to install this software in your - country, you can install it now. Would you like to install it now? - - yes install now no thanks + This bug will be fixed as part of the larger 3rd party codec install + project (project contact Christian Giordano). ** Changed in: ayatana-design Status: Triaged = Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Alex Korobkin, the DVD region problem seems to be bug 502426 (though it doesn't have steps to reproduce at the moment). If it's common, maybe its solution should be designed in tandem (e.g. part of the same alert box). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Milan: I haven't tested it with 11.10, because it is difficult to find a DVD drive with a region not yet set, but it definitely was the case with 11.04 which I tested with a new drive. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** Summary changed: - Totem should notify users about installing libdvdread3 and libdvdcss2 to read encrypted DVD + Unhelpful response when inserting encrypted DVD in default installation -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
The Desired solution could stand much improvement. The text should be much shorter (62 words is far too much for an alert); the button labels should not start with Yes or No; and it's not clear what should happen during or after installation. Most importantly, though, it would be asking a question to which people couldn't reasonably be expected to know the answer. And if they didn't know the answer -- or even if they did know, and the answer was negative -- they would be steered towards having the DVD not play. All this while there's perfectly legal DVD-playing software available in Ubuntu Software Center! I propose instead that, first, we let people who know about libdvdcss, and who understand the risk (or otherwise) of it in their country, install it by any method they like. Second, if Totem opens to play an encrypted DVD while no known DVD-playing software is installed, we offer the solution that will work in practically every country: purchasing the DVD player software in Ubuntu Software Center. Third, that USC be smart enough to close, or be replaced by a progress window, or something like that, once you've started installing the one thing that it was opened to present. And fourth, that Totem (or GStreamer?) be smart enough to start playback automatically once installation completes. The third step is vague because it should be designed to be roughly consistent with the solution to bug 860536. And designing all four steps would require input from developers familiar with USC and GStreamer -- at least to decide which software should play which parts. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
** Description changed: + Ubuntu 4.10, 5.04, 5.10, 6.06, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, + 10.04, 10.10, 11.04, 11.10 + + 1. Install Ubuntu. + 2. Insert a standard movie DVD. + + What happens: + * In Ubuntu 10.10 and earlier, An error occurred - Could not read from resource. + * In Ubuntu 11.10, An error occurred - Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed. + Without libdvdcss2, Totem, VLC, and others are unable to play my original DVD-s. I know it's illegal to ship Ubuntu with libdvdcss2, but it could be in multiverse repos, and totem's plugin installer could install it, OR add the medibuntu repo to the list (but leave unchecked), then Totem's plugin installer should give a hint, to use that repo's libdvdcss2 to play your DVDs. Newbies wont find out how to solve this problem by theirself, go back to win, and then it will be harder to solve the bug #1 :) + + Not to be confused with: + * bug 502426, where DVDs don't play when libdvdcss is installed + * bug 745515, An error occured location not found while trying to play a DVD + * bug 747433, Totem cannot play this type of media DVD because it does not have the appropriate plugins to be able to read from this disc - Desired solution: When a user tries to play a dvd, a dialogue should pop up displaying the following message: The DVD you have inserted cann't currently be played because the supporting software has not been installed. This is because it is not legal for Ubuntu to distribute this software in some countries. If you are certain that it is legal for you to install this software in your country, you can install it now. Would you like to install it now? yes install now no thanks -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
There could be two reasons for this error to occur: either libdvdcss not installed, or DVD region not set (frequent for new machines). Adding a DVD region check might help to resolve the problem for some users. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
Matthew: the automated codec installation already exists in Totem actually. Just try to open a AAC file, and it will prompt you to install the codec. The Fluendo DVD plugin should just be registered with the correct information (to say: hey, I read encrypted DVDs), and Totem should query for such plugins. This is probably not done ATM upstream because only Ubuntu sells the Fluendo plugin by default, but would likely be easy to do. AFAIK, Totem is already smart enough to start playing right after the codec has been installed. For the technical details, see: http://gstreamer.freedesktop.org/data/doc/gstreamer/head/gst-plugins-base-libs/html/gst-plugins-base-libs-gstpbutilsinstallplugins.html -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
OK, the problem is, Fluendo doesn't sell a codec, but a full-fledged DVD player that competes with Totem. So we can't install the required codecs transparently. Something to check, though, is whether installing their DVD player is enough to allow GStreamer apps like Totem to read encrypted DVDs too. I suppose it's the case. This would mean the Fluendo DVD player package could be technically advertised as a plugin, which would allow it to be installed from Totem. Users would be able to use Totem as usual, or start the newly installed Fluendo player if they prefer. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 137527] Re: Unhelpful response when inserting encrypted DVD in default installation
HI. Sorry I am not only a newbie to Ubuntu but I don't understand any of what you're saying, not being a techo of any description. Does this mean that I can install something to make this dvd work, or not? if so what, and how do I find it and if not then I guess I just have to play it on the telly! Thanks -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/137527 Title: Unhelpful response when inserting encrypted DVD in default installation To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/137527/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
