[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
Amit, Comment #36 sounds like this issue would have been fixed by Ubuntu 19.10 if not earlier. Can you please confirm? ** No longer affects: mutter (Ubuntu) ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
In my case, the error was caused by a full /home filesystem. I switched to a text terminal (Ctrl Alt F1-7) deleted some files, and after rebooting, it was working. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
After installing upstream kernel the issue is solved though boot time is long. I get this screen(https://ibb.co/isQYTz) after selecting the kernel from grub, not an issue to me but thought to inform you. Also can I remove the kernel because had remove virtualbox ** Description changed: After a fresh install of ubuntu 18.04LTS(dual booted with windows 7) when I selected ubuntu from the grub menu to boot into the OS. But I got a black screen I waited for few seconds but I was still at black screen. So, I forced shutdown the laptop. Again in second attempt to login I got black screen this time I waited for more than a minute and pressed power button once which suspended the pc then I pressed enter and I was presented with login screen. To solve the problem I followed this guide https://askubuntu.com/questions/1029624/ubuntu-18-04-live-boot-leads-to- blank-screen and changed quiet splash to nomodeset quiet splash. After applying this fix there was no black screen at the time of login, but the laptop started to freeze randomly even when left idle for more than 30 mins it would freeze. I had force shutdown each time and this happened very frequently. I again changed nomodeset quiet splash to quiet splash, which again leads to black screen after selecting ubuntu from the grub menu. I also did RAM test using Memtest86 from GRUB and everything was fine systemd-analyze time Startup finished in 6.015s (kernel) + 1min 26.820s (userspace) = 1min 32.836s graphical.target reached after 1min 25.472s in userspace ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jul 31 00:17:48 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: virtualbox, 5.2.10, 4.15.0-29-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: - Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648] (prog-if 00 [VGA controller]) -Subsystem: Hewlett-Packard Company Sumo [Radeon HD 6480G] [103c:3564] + Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648] (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Sumo [Radeon HD 6480G] [103c:3564] InstallationDate: Installed on 2018-07-26 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC ProcEnviron: - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=en_IN - SHELL=/bin/bash + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_IN + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=007c6619-ca84-4c0f-8b16-7fa740dc0c3e ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.6D dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3564 dmi.board.vendor: Hewlett-Packard dmi.board.version: 21.47 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.6D:bd01/24/2014:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr06911320461610100:rvnHewlett-Packard:rn3564:rvr21.47:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion g4 Notebook PC dmi.product.version: 06911320461610100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 - --- + --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: amit 2479 F pulseaudio - /dev/snd/controlC0: amit 2479 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: amit 2479 F pulseaudio + /dev/snd/controlC0: amit 2479 F pulseaudio
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc7 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
** Changed in: linux (Ubuntu) Status: Incomplete => New ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
"So please check that you are NOT using "nomodeset" when you try that" yes i tried it without nomodeset. I removed nomodeset yesterday becasue it froze the laptop randomly. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
Saying "GDM3" is actually incorrect but we understand what they mean. When someone says that they just mean the login screen never arrives. But problems with the login screen not appearing are generally to do with Mutter which provides the graphics foundation for the login screen and the shell. Also, if a live USB session works then that would usually suggest it's a problem with the Mutter Wayland backend. Because a live USB session avoids Wayland and uses X11 instead. The login screen on the other hand is always Wayland. The workaround of "edit your /etc/gdm3/custom.conf and comment out: WaylandEnable=false" would usually solve cases like this. So please check that you are NOT using "nomodeset" when you try that. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1784473 Title: [radeon] Ubuntu boots to a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784473/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
apport information ** Description changed: After a fresh install of ubuntu 18.04LTS(dual booted with windows 7) when I selected ubuntu from the grub menu to boot into the OS. But I got a black screen I waited for few seconds but I was still at black screen. So, I forced shutdown the laptop. Again in second attempt to login I got black screen this time I waited for more than a minute and pressed power button once which suspended the pc then I pressed enter and I was presented with login screen. To solve the problem I followed this guide https://askubuntu.com/questions/1029624/ubuntu-18-04-live-boot-leads-to- blank-screen and changed quiet splash to nomodeset quiet splash. After applying this fix there was no black screen at the time of login, but the laptop started to freeze randomly even when left idle for more than 30 mins it would freeze. I had force shutdown each time and this happened very frequently. I again changed nomodeset quiet splash to quiet splash, which again leads to black screen after selecting ubuntu from the grub menu. I also did RAM test using Memtest86 from GRUB and everything was fine systemd-analyze time Startup finished in 6.015s (kernel) + 1min 26.820s (userspace) = 1min 32.836s graphical.target reached after 1min 25.472s in userspace ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jul 31 00:17:48 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: virtualbox, 5.2.10, 4.15.0-29-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Sumo [Radeon HD 6480G] [103c:3564] InstallationDate: Installed on 2018-07-26 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=007c6619-ca84-4c0f-8b16-7fa740dc0c3e ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.6D dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3564 dmi.board.vendor: Hewlett-Packard dmi.board.version: 21.47 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.6D:bd01/24/2014:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr06911320461610100:rvnHewlett-Packard:rn3564:rvr21.47:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion g4 Notebook PC dmi.product.version: 06911320461610100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: amit 2479 F pulseaudio /dev/snd/controlC0: amit 2479 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-07-26 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC Package: mutter 3.28.2-2~ubuntu18.04.1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=007c6619-ca84-4c0f-8b16-7fa740dc0c3e ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
[Bug 1784473] Re: [radeon] Ubuntu boots to a black screen
I think they are not same. In bug https://bugs.launchpad.net/bugs/1782347 the user says he needs to boot with nomodeset for both the installed and liveCD. I can boot with bootable pendrive just fine without using nomodeset. Also the user says "GDM3 will not boot (the screen will keep on flashing in semi-textual mode, with a white mouse arrow stuck)." I on the other hand get a black screen(no mouse cursor or flashing) after selecting ubuntu from grub menu. Work-around for this is that I wait for a minute and press the power button to suspend and press any key to get to the login screen. So I think GDM3 Boots. I aslo tried your advice "Please edit your /etc/gdm3/custom.conf and comment out: WaylandEnable=false" but it didn't work and had to boot with work-around I mentioned above. Also adding nomodeset allowed me to boot without black screen, but it randomly froze the laptop forcing to do a force shutdown. So I removed nomodeset. ** Tags added: apport-collected ** Description changed: After a fresh install of ubuntu 18.04LTS(dual booted with windows 7) when I selected ubuntu from the grub menu to boot into the OS. But I got a black screen I waited for few seconds but I was still at black screen. So, I forced shutdown the laptop. Again in second attempt to login I got black screen this time I waited for more than a minute and pressed power button once which suspended the pc then I pressed enter and I was presented with login screen. To solve the problem I followed this guide https://askubuntu.com/questions/1029624/ubuntu-18-04-live-boot-leads-to- blank-screen and changed quiet splash to nomodeset quiet splash. After applying this fix there was no black screen at the time of login, but the laptop started to freeze randomly even when left idle for more than 30 mins it would freeze. I had force shutdown each time and this happened very frequently. I again changed nomodeset quiet splash to quiet splash, which again leads to black screen after selecting ubuntu from the grub menu. I also did RAM test using Memtest86 from GRUB and everything was fine systemd-analyze time Startup finished in 6.015s (kernel) + 1min 26.820s (userspace) = 1min 32.836s graphical.target reached after 1min 25.472s in userspace ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jul 31 00:17:48 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: virtualbox, 5.2.10, 4.15.0-29-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Sumo [Radeon HD 6480G] [103c:3564] InstallationDate: Installed on 2018-07-26 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=007c6619-ca84-4c0f-8b16-7fa740dc0c3e ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.6D dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3564 dmi.board.vendor: Hewlett-Packard dmi.board.version: 21.47 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.6D:bd01/24/2014:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr06911320461610100:rvnHewlett-Packard:rn3564:rvr21.47:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion g4 Notebook PC dmi.product.version: 06911320461610100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
