[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Also you have kernel errors happening immediately before errors from gnome-shell/mutter: Oct 24 09:15:20 jik-d42-x1 kernel: [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 Oct 24 09:15:20 jik-d42-x1 gnome-shell[20744]: (../src/backends/meta-monitor.c:1543):meta_monitor_derive_current_mode: runtime check failed: (is_current_mode_known (monitor)) and Oct 24 09:15:23 jik-d42-x1 kernel: [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 Oct 24 09:15:23 jik-d42-x1 gnome-shell[20744]: Failed to use stored monitor configuration: Invalid mode 2560x1080 (59.999535) for monitor 'GSM LG ULTRAWIDE' ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Are you using some kind of adaptor between HDMI and DisplayPort? I wonder if this monitor needs proper DisplayPort for multi-stream. ** Changed in: mutter (Ubuntu) Status: New => Incomplete ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Summary changed: - Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] + [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
** Summary changed: - ultra-wide monitor recognized properly when plugged in only intermittently + Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] ** Package changed: gnome-shell (Ubuntu) => xorg-server (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently
OK, this is really weird, but it appears that this problem only happens (or, at the very least, happens much more frequently) when Synology Drive Client is running, or more accurately, when the Synology Drive Client applet is in my top bar. Furthermore, sometimes (but not always) when I plug in my monitor and this problem occurs, Synology Drive Client applet process segfaults and exits, and then if I unplug the monitor and plug it back in again everything is fine. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: ultra-wide monitor recognized properly when plugged in only intermittently To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently
The problem does not appear to happen under Wayland. I am attaching a zip file containing four sets of the output of the commands you requested spanning the time from before I plugged in the HDMI cable to afterward, waiting long enough to confirm that I was getting black screens rather than the correct behavior after plugging in the cable. To minimize the content of the zip, I've edited the journal.txt files in all of the sets after the first to remove the logs that were in the previous journal.txt, so if you append all four journal.txt files you will get a complete, consecutive journal. ** Attachment added: "zip file containing logs" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849484/+attachment/5299735/+files/logs.zip ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: ultra-wide monitor recognized properly when plugged in only intermittently To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently
Please try logging into both "Ubuntu" and "Ubuntu on Wayland". Do they both have the bug? Please also plug the monitor in to reproduce the bug and then immediately run these commands and send us the resulting files: journalctl -b0 > journal.txt xrandr > xrandr.txt ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: ultra-wide monitor recognized properly when plugged in only intermittently To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
