Public bug reported:

Gnome shell froze completely and would not respond to any mouse clicks
or keyboard action. The mouse did move, but that's about it. It stayed
this way for ~15mins before I reset it and lost all my work.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 17 11:51:50 2020
DisplayManager: lightdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-15 (1126 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2020-02-15 (30 days ago)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

** Attachment added: "Gnome Shell freeze.mp4"
   
https://bugs.launchpad.net/bugs/1867758/+attachment/5337919/+files/Gnome%20Shell%20freeze.mp4

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https://bugs.launchpad.net/bugs/1867758

Title:
  Gnome shell froze completely

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