[Bug 1972856] Re: Cannot add printer

2022-05-11 Thread Sebastien Bacher
** Package changed: gnome-control-center (Ubuntu) => cups (Ubuntu)

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Title:
  Cannot add printer

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[Bug 1972856] Re: Cannot add printer

2022-05-10 Thread Sebastien Bacher
** Changed in: gnome-control-center (Ubuntu)
   Status: Incomplete => New

** Changed in: gnome-control-center (Ubuntu)
 Assignee: (unassigned) => Till Kamppeter (till-kamppeter)

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Title:
  Cannot add printer

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[Bug 1972856] Re: Cannot add printer

2022-05-10 Thread maxroby
$ driverless
ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/

$ driverless 
'ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/' 
> 1.ppd
ERROR: Unable to create PPD file: Could not poll sufficient capability info 
from the printer 
(ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/, 
ipps://HPF80DAC5CDC21.local:631/ipp/print) via IPP!

$  driverless 'ipps://HPF80DAC5CDC21.local:631/ipp/print' > 2.ppd
ERROR: Unable to create PPD file: Could not poll sufficient capability info 
from the printer (ipps://HPF80DAC5CDC21.local:631/ipp/print, 
ipps://HPF80DAC5CDC21.local:631/ipp/print) via IPP!

Files created but empty.

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Title:
  Cannot add printer

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[Bug 1972856] Re: Cannot add printer

2022-05-10 Thread Till Kamppeter
Could you run the command

driverless

and post the output here?

Does it contain the printer's URI
ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/
or ipps://HPF80DAC5CDC21.local:631/ipp/print ?

could you also run

driverless 
'ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/' 
> 1.ppd
driverless 'ipps://HPF80DAC5CDC21.local:631/ipp/print' > 2.ppd

and attach the files 1.ppd and 2.ppd? Please do not compress them and do
not package them together, attach them one by one. Thanks.

** Changed in: gnome-control-center (Ubuntu)
   Status: New => Incomplete

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[Bug 1972856] Re: Cannot add printer

2022-05-10 Thread maxroby
From the cups error_log:

E [10/May/2022:15:33:08 +0200] [CGI] Unable to create PPD file: Could not poll 
sufficient capability info from the printer 
(ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/, 
ipps://HPF80DAC5CDC21.local:631/ipp/print) via IPP!
E [10/May/2022:15:33:08 +0200] copy_model: empty PPD file
E [10/May/2022:15:33:08 +0200] [Client 109] Returning IPP 
server-error-internal-error for CUPS-Add-Modify-Printer 
(ipp://localhost/printers/HP_OfficeJet_Pro_8020_series) from localhost.

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Title:
  Cannot add printer

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