[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-29 Thread Dan Ringhiser
No, only one that even has gnome in the name is network-manager-gnome.

I haven't had any freezing issue the last couple days, but will run and
post the journal commands next time it happens.

Still getting JS Error workspace is undefined and stack traces every
time I exit "activities" if my mouse cursor is hovering over an
application window on a monitor other than my primary display, and
can't' update stage views actor any time I resize any application on any
monitor, with the exception of using the application controls to
maximize (not full screen).

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-29 Thread Daniel van Vugt
Are any of the reports at https://errors.ubuntu.com/user/ID from gnome-
shell? That's the important one if the screen has frozen but the cursor
keeps moving.

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-28 Thread Dan Ringhiser
** Attachment added: "prevjournal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2037538/+attachment/5705142/+files/prevjournal.txt

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-28 Thread Dan Ringhiser
Daniel,

Attached are the files from the two journal commands.

I have 2 .crash files in /var/crash:
_usr_bin_evolution.1000.crash
_usr_bin_nm-connection-editor.1000.crash

Is it worth doing the ubuntu-bug command on any/all of those?
I do see 50 error reports at https://errors.ubuntu.com/user/ID. Clicking any of 
the "received" links says  "Sorry, you are not a member of a group that is 
allowed to see the data from error reports. Please fill out this form to 
request access."

Is it safe to post my whoopsie ID here for you to see the list?

I do not have the symptoms of the workspace dots staying active as
described in #2000644. I have had my system set to fixed, 10 workspaces
since installation.

There are no files in ~/.local/share/gnome-shell/extensions/


** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2037538/+attachment/5705141/+files/journal.txt

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-27 Thread Daniel van Vugt
Please also try deleting locally installed extensions:

  cd ~/.local/share/gnome-shell/
  rm -rf extensions

and then reboot.

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-27 Thread Daniel van Vugt
Please also check to see if the freeze is related to switching
workspaces (bug 2000644).

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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[Bug 2037538] Re: GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but can't click.

2023-09-27 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

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Title:
  GNOME Freezes, Alt+F2 not even responding. Mouse Cursor Tracks, but
  can't click.

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