[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
Niels: Please just follow the same procedure, at least your trace will
allow us to see if the bug is really the same, and maybe add some
information.

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
Why did you skip the step:
- type in 'continue' and [Return] and try to reproduce the freeze with the 
calendar ?
That's why the panel is freezing: you must allow it to 'continue' its work... 
;-)

So what we have now is the status of gnome-panel when it is normal -
rather useless. Else the process was good, thanks anyway. Can you try
another time?

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Niels Hansen
I have the same problem on the 32 bit version of 8.04 running on a Dell
Latitude X300. If I click the calendar, the taskbars freezes and I can't
unfreeze them - have to reboot... What can I do to supply info? I have
no file in /var/crash.

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread soulearth
OK I will try another time.

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread soulearth
A new report. If i continue many time, gdb bloc many time.

** Attachment added: trace2
   http://launchpadlibrarian.net/14163329/trace2

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread soulearth
When i continue many time.

** Attachment added: trace3
   http://launchpadlibrarian.net/14163389/trace3

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
I don't really understand what you mean by if I continue many time. Is
it if I trigger the freeze many times?

What do the lines correspond to?
(gdb) continue
Continuing.
[New Thread 0x421a7950 (LWP 8199)]
Cannot get thread event message: debugger service failed
(gdb) 
Continuing.
[New Thread 0x429a8950 (LWP 8202)]
Cannot get thread event message: debugger service failed
(gdb) 

Does the error message appear each time you click on the calendar? Are
you just hotting [Return] after each (gdb) line? Does gdb interrupt the
process by itself or do you need to hit Ctrl+C?

Thanks for your time - and right, 'sudo -s' was required

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
I did not mention a possible workaround for this bug:
When the panel freezes, hit Alt+F2 and run 'killall -9 gnome-panel'
If the panel doesn't restart you can use instead 'killall -9 gnome-panel  
gnome-panel'

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread soulearth
To answer your question, It is very special.  I just hotting [Return]
after each (gdb) line. Bug I think is a other bug because after the
hotting [return] the calendar openned. But I have a capture where the
calendar don't open. I think is better. It's trace4.

Sorry, I'm not very effective but I've never used gdb.

A soon

** Attachment added: trace4
   http://launchpadlibrarian.net/14168707/trace4

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
This one is much nicer! It may help the developer to find the problem.
May I ask you to install additional packages and try once again? This may be 
helpful. These are libecal1.2-7-dbgsym and libedataserver1.2-9-dbgsym; also, 
please run 'apt-cache search libc6*-dbg' and install one and only one of the 
returned packages. [Note after the debugging is completely done, you may search 
in Synaptic for -dbgsym an remove without trouble all the returned packages.]

Another point: you said that when running gnome-panel in gdb, sometimes
the bug does not occur? Does it always occur when not with gdb (normal
situation)?

Thanks again, after this everything will be good

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[Bug 225416] Re: crash of the taskbar

2008-05-03 Thread Milan
There's already enough information to try working on this.

** Changed in: gnome-panel (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread soulearth
First of all thank you for your work.
Unfortunately, I have no file in /var/crash
I must install or configure software for have more informations on bugs?

Best regards.

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread Milan
Here's a debugging procedure you may want to follow:
- open a Terminal and type in 'sudo echo deb http://ddebs.ubuntu.com hardy 
main universe  /etc/apt/sources.list  apt-get update' and then [Return]
- run 'apt-get install libc6-amd64-dbgsym libglib2.0-0-dbgsym 
libgtk2.0-0-dbgsym libgnome-desktop-2-dbgsym gnome-panel-dbgsym'
- run 'pidof gnome-panel' and remember the number returned
- run 'gdb  trace.log' and type in 'attach XXX' with XXX this number and 
[Return]
- type in 'continue' and [Return] and try to reproduce the freeze with the 
calendar
- when the freeze has occurred, press Ctrl + C on the terminal
- enter successively these commands and [Return]:
backtrace full
info registers
thread apply all backtrace
quit
- attach here the file trace.log

Thanks for your help!

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread Pedro Villavicencio
** Changed in: gnome-panel (Ubuntu)
   Importance: Undecided = Medium
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
   Status: New = Incomplete

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread soulearth
Hello,
I added deb http://ddebs.ubuntu.com hardy main universe in 
/etc/apt/sources.list and execute apt-get update.
I installed paquets : libglib2.0-0-dbgsym libgtk2.0-0-dbgsym 
libgnome-desktop-2-dbgsym gnome-panel-dbgsym , but i can found 
libc6-amd64-dbgsym.

Where i can download libc6-amd64-dbgsym ?

thanks you.

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread Milan
Please just skip this one - it may not be required for this debugging.
We cannot know where the bug is happenning and for now we can do without
it. Sorry for the mistake.

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[Bug 225416] Re: crash of the taskbar

2008-05-02 Thread soulearth
I think I have the informations.

I do:
 gdb program PID
 backtrace full
 info registers
 thread apply all backtrace
 quit

And I have save responses in the file trace.log.
Two informations: When I run gdb program PID, the taskbar bug. I don't the 
time to click on the calendar.
Moreover after service lsb_release is zombie.

** Attachment added: trace.log
   http://launchpadlibrarian.net/14096654/trace.log

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[Bug 225416] Re: crash of the taskbar

2008-05-01 Thread Milan
Thanks for taking time of reporting bugs. We need more information to
fix this. Could you look at the folder /var/crash and see if it
contains a file about gnome-panel?

** Changed in: gnome-panel (Ubuntu)
Sourcepackagename: None = gnome-panel

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