[Bug 492850] Re: Evince fails to print a specific PDF
*** This bug is a duplicate of bug 495430 *** https://bugs.launchpad.net/bugs/495430 Marking as a duplicate of Bug#495430 as fonts not embedded in this sample PDF either. ** This bug has been marked a duplicate of bug 495430 Evince fails in printing pdf document ** Changed in: evince (Ubuntu) Status: New = Confirmed -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments. ** Changed in: evince (Ubuntu) Importance: Undecided = Low ** Changed in: evince (Ubuntu) Status: New = Incomplete -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
I used apport-collect-data on the client workstation, I don't know how useful that is. The print server runs Ubuntu 8.04 and doesn't appear to have the apport-collect tool. However, here is the CUPS error_log on the print server after setting the log level to debug. At 14:50:46 you can see the print job from Document Viewer arriving. I see some errors / process dying / job canceled texts after that, so something definitely appears to be going wrong. It's strange that CUPS lists the job as completed without comment (and doesn't log an error). From 14:51:16 you see me checking to see that the job is once again listed as completed by CUPS. Nothing has emerged from the printer. Let me know if you need any more information! ** Attachment added: CUPS error_log on print server http://launchpadlibrarian.net/36623517/cups_error_log -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
(I'm Captain Chaos by the way. Somehow I ended up with two launchpad accounts. I'll see if I can fix that.) -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
Here is the output of the printingbuginfo script on the print server. I couldn't run it with -u, even though my printer is connected through USB, because then it gave an error message: ls: cannot access /dev/usblp*: No such file or directory. ** Attachment added: Output of printingbuginfo on print server http://launchpadlibrarian.net/36624294/printingbuginfo -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
** Attachment added: The PDF file in question http://launchpadlibrarian.net/36474750/Pepijn_Schmitz%40pepsoft_org.pdf -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 492850] Re: Evince fails to print a specific PDF
If someone tells me how, I can try to intercept the actual contents of the print job. -- Evince fails to print a specific PDF https://bugs.launchpad.net/bugs/492850 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs